Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Learning to adapt and face challenges head on
Working with a team as team to achieve a common goal which is to assist customers right the first time Getting along with your team members makes it to work inn a callcentre enviroment since your teammates are also your support system which makes the job easier especially when dealing with those challenging queries. Having to deal with customers over the phone can be a challenge especially those who are'nt familiar with the product they are using since you're unable to demonstrate to them and that's where I've learnt to be patient and work with them to get the query resolved and when all is done I feel proud that I have taught them how to resolved the problem on their own
Pros: Opportunity to grow as a person and be able to adapt to change
Cons: Working shifts
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Be brave and try harder
I have been with the company for 2006, started as a Call centre agent , moved to Accounts Call Centre als as a Corporate constant dealing with all corporate accounts like SAB ,Absa , SAPS . I 2008 i moved to Back Office as an Escalation agent
Pros: be noticed
Cons: not to be noticed
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Project, Program and Business Management knowledge to successfully assist an organisation .
It is my goal to extensively apply my Project, Program and Business Management knowledge to successfully assist an organisation in reaching its envisaged goals and to ensure a competitive advantage for the organisation. I am innovative by nature, which has provided me with successful leadership qualities in the form of motivational, communication and teambuilding skills. I am confident that this form of maturity and commitment will make me an appropriate candidate for any future opportunities that arise. I have acquired a passion for fast paced, highly driven environments. Being interested in positions where my natural people skills can be used effectively. Motivating people to achieve a shared objective, whilst we delight our customer, would be an ideal environment for me to excel in. I am naturally independent, a results driven individual, and enjoy travelling. I am therefore prepared to relocate, or manage projects in any geographical location.
Pros: Fast paced and innovating
Cons: 14 hour working days
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Excellent customer services
A typical work day at this company is quite fast paced so i have to be on my feet . my relatinship with co - workers are good as we all get along and work as a team . i have learnt great customer service skills as well as administrative duties as well as manager duties. i enjoy mostly helping others as it has become a real passion of mine . the most challenging aspects are stock availability and customer relations as we are now and then out of stock that customers seek.
Pros: great commission structure and hours
Cons: hardly any off days .
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Looking for a new challenge
Hi, I am currently working for Vodacom within the Engineering Operations department.I manage multiple projects on a daily basis to ensure the company's objective is achieved or even exceeded. Open door policy is one of my management styles and I have learned by empowering one's sub ordinates and trusting them is a recipe for success. I enjoy working under pressure as it brings out the best of my abilities. I am currently looking for a new challenge as a Senior Project Manager. Regards, Aldo
Pros: Growth
Cons: Stagnation
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Well organised, Good communication skills.
I always make sure that everyone has a great day even if mine is down.My problem are left at home.I like to enjoy my work and have fun but in a profesionall way.I get along with everyone and make everyone laugh.
Pros: Comission
Cons: Hours worked
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Regulatory and Legal compliance
The Regulatory Affairs Department at Vodacom is constituted by a total of 9 employees who are all responsible for providing advice to the company on matters ranging from Economic Regulation, Market Regulation, Technical Regulation, Regulatory Law and Compliance. Roles and responsibilities are divided according to areas of responsibility. Department characterised by good and open working relationship with co workers and l am able to interact at all levels. One thing that l have learnt relates to open dialogue, consultation and engagement with co workers to seek their views on several issues. At the same time there is a need to take full ownership of the advice rendered. What l enjoy the most about my job is that there are no boundaries as l am allowed to think out of the box and provide solutions to matters at hand. There are several challenges associated with my work: - the extra hours to get the job done - convincing senior management team to adopt a less popular view
Pros: Opportunity for growth
Cons: Working hours
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I'm willing to learn to increase my ability
I'm an energetic young person who is a go getter and at vodacom I'm a sales consultant ,costomer services, promoting and do inquiries ,and I'm always pantcual with time, and my goal is to make a different in someones life,so if you hire me I promise to give it all in my effort .Thank You
Pros: I'm a sales driven
Cons: 11 hours
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Great experience
My experience has groomed me to be a critical thinker and be able to solve problems faster. Helped me to engage with different characters. The challenges are reaching targets, sometimes the business is bad. When all you get are people who are in debts, transunion and there is just nothing you can do.
Pros: Great opportunity for promition
Cons: Long working hours
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Hard worker
On a typical work day, I arrive at work before time to plan and prepare myself for my day. I'm easy to get along with and I find it very easy to make to work with people whether it be familiar or unfamiliar people. I've learnt how to engage with people and to just randomly and openly concersate with unfamiliar people, just to break the awkwardness and make them feel like they speaking to an old friend. I enjoy getting my work done and what I enjoy most is when my day goes accordingly as to what I planned it to be before it has actually began. The most challenging aspects of my job is when I have to just accept being insulted and I'll treated by customers.
Pros: Accountant
Cons: Pressure
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