Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great rope to learn new and perferct communication skills and soft skills
It is a place surrounded by friendly people, hard working and passionate. I normally get straight shift for only a week. I learn a lot on working independently. Working with hard to reach goals and monthly targets
Pros: Opportunity to learn. Dealing with different kinds of people and different attitudes and moods. Learning skills on how to communicate.
Cons: Long hours... Tagert
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Project, Program and Business Management knowledge to successfully assist an organisation .
It is my goal to extensively apply my Project, Program and Business Management knowledge to successfully assist an organisation in reaching its envisaged goals and to ensure a competitive advantage for the organisation. I am innovative by nature, which has provided me with successful leadership qualities in the form of motivational, communication and teambuilding skills. I am confident that this form of maturity and commitment will make me an appropriate candidate for any future opportunities that arise. I have acquired a passion for fast paced, highly driven environments. Being interested in positions where my natural people skills can be used effectively. Motivating people to achieve a shared objective, whilst we delight our customer, would be an ideal environment for me to excel in. I am naturally independent, a results driven individual, and enjoy travelling. I am therefore prepared to relocate, or manage projects in any geographical location.
Pros: Fast paced and innovating
Cons: 14 hour working days
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Innovative company
Great working environment, working hours and office. Friendly people and all performing at their best. Good exposure to learning on the job and to new opportunities.
Pros: Office setup
Cons: In CBD
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I'm willing to learn to increase my ability
I'm an energetic young person who is a go getter and at vodacom I'm a sales consultant ,costomer services, promoting and do inquiries ,and I'm always pantcual with time, and my goal is to make a different in someones life,so if you hire me I promise to give it all in my effort .Thank You
Pros: I'm a sales driven
Cons: 11 hours
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Excellent customer services
A typical work day at this company is quite fast paced so i have to be on my feet . my relatinship with co - workers are good as we all get along and work as a team . i have learnt great customer service skills as well as administrative duties as well as manager duties. i enjoy mostly helping others as it has become a real passion of mine . the most challenging aspects are stock availability and customer relations as we are now and then out of stock that customers seek.
Pros: great commission structure and hours
Cons: hardly any off days .
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Excellent learning curve
1St line technical support to resellers and direct clients for broadband packages including broadband fibre, LTE, wireless, ADSL and vodacom satellite. We provide 1St line checks if system is still down we then escalate to 2nd line support where we would be liaison with clients following up on the service request logged to the 2nd line support. I have learnt that updating your client and showing your willingness to assist is the key to best customer service. I enjoy bringing a smile to each and every client I assist. My challenge is when I request assistance from someone and they don't deliver assistance on time bringing a bad name to the company.
Pros: great opportunity for growth
Cons: easy adapt to change and pressure
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Regulatory and Legal compliance
The Regulatory Affairs Department at Vodacom is constituted by a total of 9 employees who are all responsible for providing advice to the company on matters ranging from Economic Regulation, Market Regulation, Technical Regulation, Regulatory Law and Compliance. Roles and responsibilities are divided according to areas of responsibility. Department characterised by good and open working relationship with co workers and l am able to interact at all levels. One thing that l have learnt relates to open dialogue, consultation and engagement with co workers to seek their views on several issues. At the same time there is a need to take full ownership of the advice rendered. What l enjoy the most about my job is that there are no boundaries as l am allowed to think out of the box and provide solutions to matters at hand. There are several challenges associated with my work: - the extra hours to get the job done - convincing senior management team to adopt a less popular view
Pros: Opportunity for growth
Cons: Working hours
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20 years broad ict experience in different industry verticals
I develop & maintain strategies Implementation of ict programmes Gather business requirements for it SaEnd to end process mapping Service delivery management
Pros: Great Combination of ict & business
Cons: Lenghty awareness sessiins
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Be brave and try harder
I have been with the company for 2006, started as a Call centre agent , moved to Accounts Call Centre als as a Corporate constant dealing with all corporate accounts like SAB ,Absa , SAPS . I 2008 i moved to Back Office as an Escalation agent
Pros: be noticed
Cons: not to be noticed
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My day
Robert has over 15 years’ of business experience within the Telecommunication industry. His area of expertise lies in Account Management , sales and customer retention. Robert is a person that's focused on building relationship, self-motivated and a team player. In his environment his overcame many challenges to retain client bases and improve profitability via various revenue streams whilst adding value to the company, staff and customers.
Pros: opportunity are availible
Cons: contract work
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