Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Fast learner and energetic
I like working with people has i am very friendly and easy going person and i am very good with people i work with and has i go along the day they must be no loss within the organisation
Pros: great opportunity for promotion
Cons: long working hours
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Excellent learning curve
It is a oppertunity for me to Showcase my skills and expertise. I have extensive knowledge in leading a team to achieve optimal performance. I used to do improvement projects to enhance processes.
Pros: Great Oppertunity to showcase my skills
Cons: long working hours
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Motivation
I wish to express my considerable interest in this particular position, as I posse the necessary skills, qualification and attributes required for this job. It is in the response to such challenge that I have excelled during my career. My employers were very happy with my performance. I am a hard worker, always willing and keen to learn and produce satisfactory results in my job and i am free to travel, I would welcome the opportunity to meet you and further discuss requirements.
Pros: Please see above
Cons: Please see above
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Dedicated person
My key strengths are as follows: Provide exceptional contribution to customer service Strive for continued excellence Strong communication skills Eager to learn Time keeper Ability to build and maintain relationships with internal and external customers The ability to capture data accurately Cooperating with and treating others with respect. Financial management Being dependable, hardworking and focused Demonstrating a commitment and pride on the hard work Able to pull data using excel Analyze the data Interpret the data Give insights/direction for the business Innovative Dedicated
Pros: Banking
Cons: Virtual banker
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I would appreciate if i could be considered for this possition.
I am currently doing a Letsema Leanership in PBB Learning & Development at Standard Bank, as an administrator. This opportunity has improved my understanding of how to interact with people and offer excellent service. My role has given me exposure to the Learning and Development environment. I am eager to learn new things, and look at new challenges as an opportunity to learn. I trust that my professionalism and willingness to learn will add value to any role.
Pros: it has a culture of team working
Cons: my intership ended
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My Experience
During my tenure I have developed exceptional negotiating and analytical skills. I have a demonstrated ability to work collegially with leaders across business units and lines of business. I have experience in both Rehabilitation and Recoveries and work across products with in depth knowledge of banking products and procedures.
Pros: Customer rentention, handling customer queries in fastest turnaround time effectively (24hrs).
Cons: No cons
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Fast learner and very good with numbers
Enjoy working with numbers and team , learned how to deal with difficult customers ,respecting each other always keeps the relationship in the good state
Pros: Learned how to work with different people
Cons: Always willing to work long hours if it requested for instead short staffed, meeting dead lines and pushing work .
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Available immediately
In my current role I manage fastest growing Digital Sales Call Centre environments within the bank. My span of control includes the Outbound, Inbound Call Centre and Admin Support. In the past year, I’ve been instrumental in shaping the high performance culture that is evident in my team. On a daily basis I need to apply and review the annual operating plan to ensure its effective implementation supporting the contact Centre’s goals of effective and efficient customer centric service delivery within the risk framework of the Bank. To interpret and apply the contact Centre’s employee engagement plans to build a team of team leaders/Managers and agents that are motivated, inspired, suitably skilled and focused. To work with other managers and business stakeholders to remove operational obstacles and ensure implementation of customer value proposition.
Pros: Brilliant Culture
Cons: Change
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Better growth and learning curve
I lesson to detail and meet deadlines e.g. SLAs on monthly basis, resolve queries before the SLA due time. What I have learned working with Executive and Board Directors of the Bank, its an honor because a person learn that they are to human beings and you learn more from them and how I should their behavior and to represent yourself. The most challenging experience is that everything has to be done correct the first time and admit when you have done a mistake in order to grow from that mistake.
Pros: Opportunity for growth
Cons: Long working hours
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Excellent oportunities for growth and development
I am immediately available, I have experience in customer service and worked for Standard Bank for more than a decade. Very passionate about customer service and have good communication skills both verbal and written.
Pros: Great benefits and oportunities
Cons: Long working hours, as I worked in a platinum mall.
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