Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Customer sales consultant
I really enjoyed meeting and servicing clients during the day and my day's highlight was to when the client left happy. I built a very strong relationship with my colleagues we supported and learnt a lot from each other
Pros: Being a customer sales consultant
Cons: sales was challenging but achievable
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SAP HR system
I am not a person who is influenced by personal feelings or opinions and do not discriminate other people. I am passionate and just open-minded and willing to learn more. I am reserved person and willing to assist others when needed. I am a team player and able to work under pressure. I am willing to learn more in order to better myself and others. I have worked very hard through my years and during the process of system changing. I enjoy a challenge and growth within myself. Being able to deal with difficult customers every day and it is challenging and a person can grow herself during that process on how to handle difficult customers. I am patient and willing to understand what are their needs.
Pros: I will be bring the skills and knowledge that that I have achieved through out the years of my experience
Cons: normal hours
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An interesting option which is to be investigated further is to implement
An interesting option which is to be investigated further is to implement ‘voice over data’ modems. This mode would allow the use of a single telephone line for both speech and a ‘RIPDRAW session’ simultaneously (i.e. low-cost multimedia at home). Requires modems with the same capability connected to the central server
Pros: the company in general has good intentions for its employees
Cons: The management are not treating employees well and they are always protected by HR
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Learning Curve.
A typical day at Standard Bank is constantly trying to get hold of clients and offer products such as transactional accounts, investment and personal loans. I get along with my team as we try to help each other in difficult situations such as no positive contact with clients and over coming the outlines Quality Assurance which is difficult. I have learnt how to change my sales approach as money is a highly sensitive and over come objectives of clients not wanting the product you are offering. I enjoy client interaction as I can meet the level of the customer almost on all my calls. My challenge is Quality Assurance as the human level becomes almost non existent as you constantly have to be clear on what you are conversating with the client.
Pros: Sales
Cons: Repetitive leads are received
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Excellent diverse evolving work environment.
A great organization to work for,an impeccable workforce .management and staff are nice people very professional with an open understanding and open approach always.where by you get yo learn aloteveryday and grow within the organization aswel as from a personal capacity. The teams are very dynamic always striving to do their best.
Pros: An ever changing work environment
Cons: Shift change
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Good learning experience but earn below market related
people are very friendly and provides a conducive atmosphere to do work. People play hard and work hard. It is easy to make friends and network. The one thing challenging about working in the Investment bank is nepotism and unfair representation within senior executives. It is even more challenging in this environment. You have to have a thick skin.
Pros: Great Learning experience
Cons: Not market related salary
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Family relocation
I worked for Standard Bank for 13 years, have experience in Telling, Customer Service Consultant, Sales Customer Consultant and Teamleader position. Unfortunately, my spouse was transferred to Johannesburg and also had to relocate with him, therefore I resigned on the 12 February 2016. I had a great working relationship with everyone and got along very well with all my co-workers. What I enjoy most us dealing with people and very passionate about customer service and strongly believe in giving excellent customer service to all my clients irrespective of gender, age, cultural background, ethnic group, that is how I differentiate my self from other Sales Consultants and giving the best customer service us what differentiate the company from other competitors.
Pros: Great benefits and oportunities
Cons: Long working hours, as I worked in a platinum mall.
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Challenging
It is challenging to work for Standard Bank as the work is becoming more robotic and needs the human factor less. The way the bank is going is that they need less and less staff and is busy to computerise most of the jobs.
Pros: Staff discount on service fees and medical aid
Cons: Low income ratios
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Fully Experienced
Compile a financial report. Transfer funds Open accounts Call clients Resolve queries from clients and internal staff. Taking calls. Working on Saturdays Unauthorized overtime.
Pros: Lot of growth opportunities
Cons: Unrecognized hard work
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Well trained
I am a team player. I am involved and strive to make a meaningful contribution. I am trustworthy; I hold myself and others accountable to the Organisation values. I am focused on achieving my performance objectives.
Pros: Opportunity to grow
Cons: Hard worker
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