Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Slow growth, few opportunities for promotion
I started working for FNB while I was in the process of completing my Masters degree. I started in an entry level position as I did not have relevant work experience. After 4 years of experience, I am still a junior with no prospect of getting a promotion
Pros: Great work environment, and friendly atmosphere
Cons: Few opportunities for promotion because they only value CA(SA) qualification
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Service
interact with clients and staff in professional manner; dairy management; schedule and manage internal and external meetings; appointment reminder; anticipate requirement in diary for task other than meetings; preparing of meetings and organising office functions; preparing reference material for meeting; keeping track of new and existing clients through updating contact list; file retrieve all documents electronically; manage filing system on a daily basis; Team player, delegating responsibility and contribute to successes Prepare to further my studies I am very interested in people and their behaviour and high quality administration and would like to pursue a career in this area. Deal with customer complaints and finding ways to resolve themEngage with the customers in a professional manner and deliver service
Pros: achieving goals
Cons: fraud
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Opportunity learn everything
Opportunity to learn in different department n learn to be more responbily and to deal with different challenges im eager to learn as much as I can I get along easily with other people
Pros: Opportunity to grow
Cons: long hours
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Play to my strengths
I perceive myself to be a person who is self-confident and reliable. I set goals and try to the best of my ability to achieve them. I always strive for success. I work well in a team to accomplish any task. I’ m a team player, patient, perseverant, loyal and hardworking and will be an asset to any company. I’m willing to walk the extra mile to meet deadlines and achieve goals. I have very strong organisational skills and the ability to learn new procedures in a very short space of time. I have been arranging events over the last 12 years and arranged/ coordinated/ managed approximately 125 functions to date.
Pros: Doing what I love....
Cons: Long working hours
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Learning experience
9 to 5 working hours, working with a great team, I have learned to engage with clients on a broader perspective, analyse their needs, challenges however can be communication barrier when helping clients that cannot speak English or any other African language.
Pros: global opportunity for growth
Cons: long working hours
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Customer satisfaction.........................................................................
good interpersonal skills............................................................................................................................................................................
Pros: meeting new people daily.
Cons: long hours
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customer service and recording of date
Deliver exceptional service that exceeds customer expectations through proactive innovation and appropriate solutions.Manage the growth of active customer account base to increase client base . Maximise cross selling opportunities and strengthen client relationship.Track control and influence sales activities with the specific aim to achieve previously determined sales targets.Provision of an efficient administration services through careful and timeous planning reporting and update of all related information.Comply with governance in terms of legislative and audit requirements.
Pros: service manger or branch
Cons: 176
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Slow growth, few opportunities for promotion
I started working for FNB while I was doing my Masters degree. I and I have never been promoted. I am dedicated and hard working and work long hours every day, I even work from home at night even though I don't get any recognition. I feel like them only value people who are CA(SA) qualification in the bank.
Pros: Great work environment, and friendly atmosphere
Cons: Few opportunities for promotion because they only value CA(SA) qualification
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Prepared to futher my studies
I am dedicated in building long term relationships, more than just as another employer dealing with a career. I'm very organised, I don't get stressed to easily and I can deal with most situations, maintain high standard of work under pressurized conditions. -Easily adaptable to change, flexible to handle tasks other than normal work. -Team player, delegating responsibility and contribute to successes. -Willing and keen to gain experience in other fields of work and prepare to go the extra mile in any task. Prepared to further my studies, -I always enjoy a challenge and neither to achieve my goals as nothing comes to you handed on a plate. What my resume does not reveal is my professional demeanour and appearance. In a business environment, these qualities are of the utmost importance in dealing with client as well as co-workers. -Ensure customer needs and expectations are understood, Deal with customer complaints
Pros: I am driven and motivated
Cons: 8 hours
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Lookin for ability to practice my skills
How can we help You its a good company where you can learn new things evryday ,learn how to work with diffrent types of clients high market and low market clients .good company where one can grow fast and be the best that you can be ,assisting clients to the best possible standards
Pros: Great opportunity for growth
Cons: Workin on sundays
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