Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Customer service more than collections
Every morning i stated at 8am working till 7pm the latest and i enjoyed every moment . I no longer wok for the company any more as i resigned due to personal issues not work related but i had to relocate to Johannesburg that's where i am currently seeking for employment. I had a wonderful relationship with every one at my office stating from the securities, cleaners especially my co-workers. Learned that in life you must not have types of people you relate with as anyone can add value to you regardless, always being humble is the best as opportunities present them selves to you. I loved interacting with my clients they were the best ever, listening to them and placing myself in their shoes made me see life different and strive my almost best to assist them and educate them as well.
Pros: yes
Cons: not really
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Taught me to be patient
It's a great experience working for a growing company. It teaches one how to work within a team, how to treat clients. How to apply HEAT (Hear Empathize Acknowledged and Take action). The challenging part is having to explain in a patient way that what the client requires it cannot be done in that way they needed to be in. Overall it's a good company to work for.
Pros: Growing company
Cons: Long working hours
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Challenging environment
company policies are in place to oppress operations employees instead of creating a conducive atmosphere.there's no fair Employment equity ,where people would hold certain position based on education
Pros: Exposure to different client base,helps one polish or be effective on their communication skills
Cons: Working hours and work load don't justify the pay
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Excellent learning curve
Its not nice working for capitec bank, but i learn as much as i can so i can progress myself. I work very well with my colleagues they are the ones who are the best
Pros: Great opportunity for promotion
Cons: Long working hours
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Team work.
- Working well with different people. - Working in a team and taking of each other. - I have learned that in a team there is no stupid answer every member contribute positive. - I enjoy daily meeting and helping each if we got challenges. Small things matter idea. - The challenge is to be consistence in terms of performance.
Pros: Great opportunity to perform in a team.
Cons: Long working hours
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Excellent learning grooming curve
Best foundation any employee needs to start getting into any industry. Capitec Bank has groomed me even more, made me cope even more under pressure and showed me that nothing is impossible. I recently received An Award for Best Service Consultant of 2016 in our Region. I am a naturally high striving worker. You wouldn't regret having me part of your company
Pros: Great chances of growth and promotion
Cons: Long hours
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I have excellent customer service experience and great administration skills.
I'm an excellent candite to be hired. However I am overlooked when it comes to management positions. I strive for perfect results. Long working hours. weekends you work till Sundays. Less increments.
Pros: the team
Cons: long hours.
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Excellent in sharing ideas
COMMUNICATION IS KEY I learnt that no matter what problems we have at work communication is key. What i enjoy the most is sharing ideas with others.the only amazing thing about working at capitec bank is learning about teamwork but the management does not sincerely treat employees in a manner to show that the also play a vital role in driving capitec bank
Pros: Great for learning new stuff
Cons: working voluntary
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Good learning stage
To be honest I am not happy at my current company. The hours are to long and I spend myday trying to get hrown people to do what they are supposed to do.
Pros: I am getting experience
Cons: Long hours
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Great service delivery and excellence.
Capitec Bank is known for its great service, so with that being one of its key objectives and actually implementing it and seeing clients/customers satisfied and them returning is great, as it shows that not only am I doing a great job but I'm helping the company retain clients and facilitate growth.
Pros: Encountering different clients or characters daily.
Cons: Long working hours
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