Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Im open for new opportunities and growing in knowledge, strength and abilities
im easy to work with and i believe in work free environment and healthy working relations with co- workers. I learned to be assertive in general Admin and compiling reports, adhering to the sales performance and the daily reporting on required activity. Admin and compiling is my speciality and leaving a positive footprint around my space and others.
Pros: experience in different sectors of life and growth in economical expertise
Cons: to work 6 days a week
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Excellent in sales consultant
I have 4years banking finance experience in sales consultant and as a teller. A great opportunity working at capitec bank,and gaining more experience. I enjoy working as a team and I was team leader. Serving clients,listening to them..
Pros: willing to learn more
Cons: from 7am to 6pm
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Learning curve and seeking change and salary increase
• Administration • Provide customer service. • EFT transfers. • Freelance consultant for Employer Sales department. • Arrears follow up. • Telemarketing. • Pay date management and clean up report analysing. • Compose a detailed monthly report as Second hand in charge to Assistant Branch Manager. • Team player and leader (management training).
Pros: Client interactions
Cons: Long working hours
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Excellent learning curve
A typical day at capitec bank is rather busy with ongoing customers who seek help regarding their financial matters or accounts..other than a busy day it was fun working with friendly people who are always eager to help if you don't know how something is done, during my work period within I received unlimited support and mentorship and I learnt a lot about working with people. The most fun I had was when helping customers find a solution to their problems cos that's when I know I satisfied the customers need,working at a bank has its own challenges but then it just requires a focused mind and strong attention to detail.
Pros: Great opportunity for experience
Cons: Long working hours
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Excellent learning environment
Great company to work for. It is however sometimes very stressful to motivate/inspire a team to achieve targets that are very high - getting their buy-in. I have learnt so much with regards to people and what drives people, risk management and also fantastic organisational skills as the typical day is always busy and most of the time the unexpected happens that was not planned for. What I enjoyed most is when all or most targets for the month was achieved and our clients were satisfied with the service they received.
Pros: Fantastic fast growing company with many opportunities for growth
Cons: Benefits limited
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Excellent learning curve
Longer working hours, a lot of work and there is a huge salary gap between managers and their assistants, there should be a review their salary structure
Pros: opportunity for growth
Cons: long working hours
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I have learnt so much about servive efficiency
Capitec has taught me so much about myself now i know i can work very well under pressure. The bank gets hectic busy but through that busy period you can not make any errors or that can cost the company so you have to be quick and efficient. Working with a team is always great as you guys can help each other to get the job done quicker
Pros: Great opportunity for learning about service
Cons: Capitec has the longest hours
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Team work.
- Working well with different people. - Working in a team and taking of each other. - I have learned that in a team there is no stupid answer every member contribute positive. - I enjoy daily meeting and helping each if we got challenges. Small things matter idea. - The challenge is to be consistence in terms of performance.
Pros: Great opportunity to perform in a team.
Cons: Long working hours
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Team work and positivity
My day at would start with logging in 15 min at work, go through active incidents which means previous day work I follow up and update incidents that need to be updated. Then throughout the day if I need assistance I ask my team mates and they also did the same. When new teams from training start I used to manage them, do coachings, listen to calls, and do all the admin. It would be very challenging month end as it would get too busy then the system would ho offline then sometimes we are unable to assist some clients. I learnt a lot about leadership and understanding the service we provided to clients. I would enjoy when I would go out for lunch with colleague's after work and getting to know each other.
Pros: great work environment
Cons: working most weekends
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Good learning curvr
I love to be a team player therefore i start with the positive note, that I should not forget what I came at work to do and that is to put the customers need first and make sure I provided a good first call resolution to customers and I a good relationship with my co-workers, should there be any differences I believe that they should be handled immediately and if not then the supervisor should engage in this matter to be solved. I have learnt to respect that we all come from different background and cultures, to treat my co-workers the way I would like to be treated. I enjoy doing my job and making sure that I do it accurately and if unsure then I ask to avoid causing the company the risks of a loss. The most challenging aspect of the job is to make sure that I don't take every incident that I deal with lightly because I need to treat customers information with confidentiality at all times.
Pros: Great opportunity for being offered a learnership programme
Cons: shift work
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