Overall

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Salary

Work/life balance

Culture

Leadership

Capitec Bank Reviews

 

Good working relationship

Working at Capitec had taught me a lot about customer care and team work. i have learned a lot about being trustworthy and professional in all manners. Cash handling and dealing with the customer complaints in a very professional way has made me a very bold person I am today.

Pros: An innovative bank,modern in any other different ways
Cons: Working at weekends especially Sundays

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Great enthusiastic team

I had worked in a banking sector for period of 12 years and had a great team. I used to enjoy the brain storming sessions, teambuilding and the annual conferences we used to engage in. My boss was a very liberal and charismatic leader who put lot of effort to ensure that we are well equipped with knowledge and experience in order to add value to our company. I worked with lot of professional people who always motivated us to study and to always be pro-active and get involved in each and every task irrespective that it's on a management level of intermediary. I had lots of great fun working with my team.

Pros: growing company and great opportunities
Cons: long hours

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Excellent learning and growth curve

Great company to get your start in the corporate world to learn about sales and continuous growth, how to build customer relationships after sales call ups and telemarketing skills

Pros: Good opportunity to learn and grow
Cons: Long working hours and less incentives

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Learning curve,challenging

A typical day at work includes long hours on calls with clients. Scheduled breaks and lunches meaning you do not have lunch at the same time everyday. Relationship with other workers is ok but minimal as we are always busy with client's on the calls. What I learnt the most is to work with clients as I had never worked at a call centre before,as much as I have never worked on a customer service job. The most challenging aspects of this job is the shifts as they can be scheduled till 10pm at night(latest shift). Night shift,aswell as no off weekends. Long hours on weekends aswell. What I enjoy the most about this job is making a client's day with assisting them. Challenges are being under staffed on month end when there are system issues

Pros: Great opprtunities at the company
Cons: Long working hours

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Learning to think on my feet.

I have been working in the banking sector for almost a year now and in all honesty it wasn't what I expected or maybe it's because this was my first job and I had never worked before. I now have a clear idea of what is expected of me in a work environment, what it means to work as a team, take direction and make things your own for your best performance, take criticism without being defensive, be calm through stressful situations/interactions with clients and put the company's interest and image before my own. On a normal day I deal with 50 to 100 people of different age and race all with different problems and one has to adjust themself accordingly for each one. I've learnt to be kinder to people's situations but still maintain my professionalism.

Pros: Performance driven salary
Cons: Longer hours than other banks,but still lesser pay and unguaranteed performance appraisal.

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No culture , leadership fucuses on petty things

Challenging having to deal with different people and their moods non performers are the ones who complain the most mangement unreasonable on setting targets monitors things that are not important

Pros: Close to home , good montly incentive
Cons: long shift , unworkable accounts , rude agents

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Excellent learning curve for me. A stepping stone

I love working with people and having a job that is well paying, secure and less exhausting. I am a loving and outgoing person who is very independent and ambitious. More than anything I am a child of God who is a very strong Christian.

Pros: GREAT OPPORTUNITY FOR GROWTH
Cons: NO WEEKENDS

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No reputation for other job hiring nor promotion within

It's a great company but not great when the required field you interested in they don't promote. Lack of people element. Lack of growth within. Working hours are hectic. People element for recommendation is poor.

Pros: None
Cons: Working hours and salary for the amount of work we do

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GOOD EXPERIENCE WITHIN THE BANKING SECTOR, GOOD EXPOSURE FOR BEGINNNERS

WORK DAY COMPRISES OF A LARGE AMOUNT OF CLIENTS THAT NEEDS TO BE SERVED ACCORDING TO THEIR NEEDS, THE GENERAL CASHIER DUTIES FILING AND ATTENDING TO ENQUIRES ARE ALSO PART AND PARCEL OF THE PACKAGE

Pros: PROMOTION
Cons: WEEKENDS SPENT WORKING

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Learned alot but got stuck

Have little to no benefits, stress full to do targets for low salaries and low bonuses on branch level. No contribution from company on pension funds. No social life they decide on off days and leave.

Pros: On pros for me
Cons: Poor people skills from management unsupported when you want to study in nother direction other then banking

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