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Capitec Bank Reviews

 

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Summary of my workplace

I am Gloria ndou, currently working as a branch manger in capitec bank, working for capitec bank had taught me a lot in terms of how to grow your profitability .how to stay motivated and how to motivate others to reach business objectives.i have grow confidence in working with people , resolving conflict among s other and how to handle clients complain and how to aquire new business to increase profitability.I enjoy helping clients a lotr whenever they have any challenges and I enjoy that evertime I have to brainstorm with my team if we have to achieve some of our golas . I have learn to maintain the moral of the team on daily basis by motivating them and giving them support and always be there for them if they need any assistance.The challenge is when you get new peoples who don't understand the business whereby yopu need to make sure they understand the business objectives and how to drive them successfully

Pros: there i an opportunity of growth
Cons: long working hours

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Opportunity to grow

I am looking for a company that has a lot of opportunity for growth,to grow within the company and learn more.would like to study so I can better my chances of promotion.

Pros: Am looking for growth
Cons: I need to work less hours so I can have time to study

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Excellent skills, learning

You work with people, you get to learn or understand different characters. You deal with difficult clients/ financially distressed clients and you get to empathise with them and hear their concern and provide a solutions. You change branches, you get to adapt quickly to new people and environment. Work as a team, you become a team player. Acquire good communication skills as communication is the key to achieve excellent service. You know how to work underpresure, we targets to meet and deadlines for meeting those targets. We are accountable and take ownership of our job, you equip yourself with knowlegde as there is always changes in credit granting policies and branch policies. You get to trust your co-worker as we work as a team always. You multitask, answer calls while doing other tasks on hand. We are flexible, we are taught to do some management tasks as we also have to do our own. If other team member (s) are not available at work, you do your tasks and do theirs as well.

Pros: gain a lot of experience, you do everything
Cons: long hours

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Perfect way to start your career

my field of work has helped me reach my potential as it gives you a platform to exercise your thinking abilities, decision making and keeping up in a fast paced environment.

Pros: hardly ever promotes though
Cons: long hours

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Learning and growing

i work well with different people everyday, culture and language. i work well in a team with independent thinking. i have to respect people, to listen and to work hard in order to for me to archive good result and reach my goals. i enjoy sharing ideas, giving advises to people everyday and to be listened to. working with most difficult client who does not want to listen.

Pros: there is promotions
Cons: long working hours to make sure all our clients are satisfied

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Performance management

To drive performance management you need to clarify expectations for targets set and monitor it daily, weekly and monthly by means of communication such as weekly individual calls, daily visits, daily feedback, implementation of corrective action plans in order to achieve target or achieve positive growth and identify gaps with teams or individuals and train or couch to achieve objective of company.

Pros: Continues learning
Cons: Limited benefits

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Each day is a challenge and all I do is perform at my level best to get the job done.

I work with a great team that is always willing to share ideas in order for us to make our set gosls and standards. It's a great experience to work for Capitec bank because each day is a learning experience. I for example am 2IC and have the responsibility to make sure I plan the day. I must make sure that we have enough staff to perform. I also need to manage the que of he branch. I do review of the previous day's transactions. I also make sure that all service consultants are competent to do their job by giving them practice exercises. I then check if there is gaps and find ways to close them. I have a good relationship with the team. Everyday is a challenge and you have to think on your feet all the time and I enjoy that. One thing that makes me happy is to see a client walking out with satisfaction.

Pros: I am High potential Service Consultant which means that I am being trained to be an assistant branch manager.
Cons: Indeed long working hours

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Learning curve

At Capitec Bank there is great opportunity for growth. However the long working hours, working on Public Holidays and Sundays are not ideal. I am applying because the position offers what I thought I would be doing at Capitec Bank as an Assistant Branch Manager. With Capitec Bank you grow with the company, provided one wants to grow.

Pros: Great opportunity for growth
Cons: Long working hours, working on Public Holidays and Sundays

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Its a good learning but the growth process is a bit of a drag.

Its okay working there, though some co-workers don't want to see me grow. We make a good team and work hard to achieve the branches objectives, there's only 12 of us working there 10 being women so issues will arise. But I must say the manager and her assistant are the best never taking sides and making sure that we always on the same page. They push hard to see us succeed in all that we do and they put their main focus on people who want to grow individually by measuring the potential and giving out duties according to departments.

Pros: Good stepping stone, easy growth route, teaches managing skills nd flexible in careera
Cons: No social life, small benefits, limited rest periods

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