Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning oppotunity
My experiance of working as a consultant has improve the level of my communucation skills, a day to day to me where you have to interact with different characters has increased also my strong point of lietening because in most cases we have to give some advises to our client and you really have to be patient nad listen more to avoide making unnecesssary mistakes, but the most challenging part is when you try to give someone an advise and they get to tell you that the decisins thta they made work for them yet when you as a consultant go in a systeam you can see that its not working.
Pros: Great oppotunity to improve your personal skills
Cons: Manageble working hours
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Was a good learning experience
Helping me grow was the perfect position. But now... I'm not going anywhere and my life and needs changed as I grew.. I need to think about my baby and time. I'm ALWAYS at work leaving no time for anything else. Work environment is very stressfull
Pros: Learning and growing
Cons: Very long hours unfair promotions
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Excellent learning curve
The salary is not enough, at least if the gross would be R18 000. But the job is its too much and tiring. There is a huge gap between the manager and the assistant'salary.
Pros: opportunity for growth
Cons: long working hours
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Typical work day
Typical day at work: Meeting for 15 min then go serve clients, start my admin and prepare to observe people and deal with clients, work for 8 hours and sometimes even 9 hours as I rarely take lunch.
Pros: Makes your character strong as you deal with a lot of angry clients daily
Cons: Long working hours
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Excellent skills, learning
You work with people, you get to learn or understand different characters. You deal with difficult clients/ financially distressed clients and you get to empathise with them and hear their concern and provide a solutions. You change branches, you get to adapt quickly to new people and environment. Work as a team, you become a team player. Acquire good communication skills as communication is the key to achieve excellent service. You know how to work underpresure, we targets to meet and deadlines for meeting those targets. We are accountable and take ownership of our job, you equip yourself with knowlegde as there is always changes in credit granting policies and branch policies. You get to trust your co-worker as we work as a team always. You multitask, answer calls while doing other tasks on hand. We are flexible, we are taught to do some management tasks as we also have to do our own. If other team member (s) are not available at work, you do your tasks and do theirs as well.
Pros: gain a lot of experience, you do everything
Cons: long hours
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I have learnt so much about servive efficiency
Capitec has taught me so much about myself now i know i can work very well under pressure. The bank gets hectic busy but through that busy period you can not make any errors or that can cost the company so you have to be quick and efficient. Working with a team is always great as you guys can help each other to get the job done quicker
Pros: Great opportunity for learning about service
Cons: Capitec has the longest hours
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Its a good learning but the growth process is a bit of a drag.
Its okay working there, though some co-workers don't want to see me grow. We make a good team and work hard to achieve the branches objectives, there's only 12 of us working there 10 being women so issues will arise. But I must say the manager and her assistant are the best never taking sides and making sure that we always on the same page. They push hard to see us succeed in all that we do and they put their main focus on people who want to grow individually by measuring the potential and giving out duties according to departments.
Pros: Good stepping stone, easy growth route, teaches managing skills nd flexible in careera
Cons: No social life, small benefits, limited rest periods
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Excellent learning curve
From basic transactional banking services, to assisting clients with taking out loans, telemarketing, external marketing, providing atm assistance, providing front of house duties (for validating documents and directing service flow for both clients and colleagues), to being cashier.
Pros: Great opportunity to grow, learn and become multifunctional
Cons: Long working hours
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Each day is a challenge and all I do is perform at my level best to get the job done.
I work with a great team that is always willing to share ideas in order for us to make our set gosls and standards. It's a great experience to work for Capitec bank because each day is a learning experience. I for example am 2IC and have the responsibility to make sure I plan the day. I must make sure that we have enough staff to perform. I also need to manage the que of he branch. I do review of the previous day's transactions. I also make sure that all service consultants are competent to do their job by giving them practice exercises. I then check if there is gaps and find ways to close them. I have a good relationship with the team. Everyday is a challenge and you have to think on your feet all the time and I enjoy that. One thing that makes me happy is to see a client walking out with satisfaction.
Pros: I am High potential Service Consultant which means that I am being trained to be an assistant branch manager.
Cons: Indeed long working hours
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Excellent learning curve
To smile even when you are down We had a great understanding team work was imperative How to deal with people from diverse backgrounds and personalities, to have empathy to customers When we all strive to reach our targets , the challenges we create and also how we assist into helping each other When organizing our own team building Keeping calm under pressure (clients)
Pros: Quarterly increases
Cons: Long hours
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