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Capitec Bank Reviews

 

Great challenge to customer care

Capitec is a great bank to work in , the environment is challenging and sophisticated however it builds a strong character and teaches one on how to deal with different personalities. The team spirit is there and encouraging and the feeling of being able to assist people is just amazing, you learn alot.

Pros: Great for interpersonal skills
Cons: Long hours especially weekends

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Still needs improvement

Executing the required everyday duties is easy and well achievable. You learn a lot from not necessarily doing your duties but from merely being a part of the branch team. Only downsides to the job is its requirements for one to literally stand up straight not leaning against anything for 8 hours a day and, the everyday verbal abuse and lashouts from clients. In creating the role, the company focused mostly on the needs of the customer and not so much on that of the employee. The biggest downside however is the fact that regardless how well you execute your duties, if you are innovative and creative as I am, it will always be a fact to you that you are not making a difference.

Pros: Good starting off opportunity
Cons: Strenuous requirement

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Still needs improvement

Executing the required everyday duties is easy and well achievable. You learn a lot from not necessarily doing your duties but from merely being a part of the branch team. Only downsides to the job is its requirements for one to literally stand up straight not leaning against anything for 8 hours a day and, the everyday verbal abuse and lashouts from clients. In creating the role, the company focused mostly on the needs of the customer and not so much on that of the employee. The biggest downside however is the fact that regardless how well you execute your duties, if you are innovative and creative as I am, it will always be a fact to you that you are not making a difference.

Pros: Good starting off opportunity
Cons: Strenuous requirement

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Stepping stone

Its a target based job if you dont reach your targets you dnt get your quartely increase of a mere 4% those targets are how many loans you issue and hw many clients switch they dnt care how many accounts youve opened nevertheless its a good company to work for it improves your ability to be resilient grateful and patient.

Pros: interacting with people and helping clients
Cons: long working hours and weekends with little pay

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Continuos improvememt

My strength is in developing my Sales pipeline strategies so as to meet and exceed my Targets, I was in charge of 25 branches in a huge area with 21 individuals reporting to me, so planning was important as the area was too big. I am currently working for Le Morgan as a Sales Branch Manager looking after 48 Sales Reps

Pros: exellent earning potential
Cons: Thankless clientele

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Good

Capitec is a good campany for someone who is straight from tertiary and only good for 1-2 years experience then move on with their real careers. There are long working hours and we even work on Sunday, there's no time to spend with friends and family.

Pros: Great job experience
Cons: Long working hours

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Growth potential for keen individuals

Working for this company is an amazing opportunity. The company invests extensively in training and development of its people. If the individual is keen to grow and learn then this is the right platform to do so

Pros: Extensive training provided
Cons: I have worked for an extended period and there is nothing I am unhappy with

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Excellent foundation and curved me into an versatile arrow that is appropriate for any field.

Great company to have worked for, obtained skills and enhanced new ways of approaching challenges. I had a good experience with colleagues in working together to reach targets and deliver the brand to the clients on a daily basis.

Pros: good opportunities
Cons: good hours

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Learning new ways everyday

My day will start off with a daily meeting, briefing the staff and expectations for the day ahead. Then from there it is approving of loans, responding to emails, weekly reports, customer complaints ,assisting clients, couching etc. What usually made my day was meeting different people every day and be able to assist them with their needs. Staff joked around in between assisting clients, that what kept the team going. What was challenging for me was the turn around time of feedback for queries sent way past the due date , also the card skimming and informing the the client that they will not be refunded. .

Pros: growing company, lots of opportunity to grow as well
Cons: long working hours

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Excellent learning curve

Its not nice working for capitec bank, but i learn as much as i can so i can progress myself. I work very well with my colleagues they are the ones who are the best

Pros: Great opportunity for promotion
Cons: Long working hours

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