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Capitec Bank Reviews

 

Taught me to be patient

It's a great experience working for a growing company. It teaches one how to work within a team, how to treat clients. How to apply HEAT (Hear Empathize Acknowledged and Take action). The challenging part is having to explain in a patient way that what the client requires it cannot be done in that way they needed to be in. Overall it's a good company to work for.

Pros: Growing company
Cons: Long working hours

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Great work experience

Its great as i learn new challenges on a daily and figure out how to work around them.I work with a great team that is always willing to teach me and learn from me.I learned a lot of characters from different people and their behavior. Technical side of work especially when the network is down.

Pros: Learning curve ball
Cons: No assigned duties

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Still needs improvement

Executing the required everyday duties is easy and well achievable. You learn a lot from not necessarily doing your duties but from merely being a part of the branch team. Only downsides to the job is its requirements for one to literally stand up straight not leaning against anything for 8 hours a day and, the everyday verbal abuse and lashouts from clients. In creating the role, the company focused mostly on the needs of the customer and not so much on that of the employee. The biggest downside however is the fact that regardless how well you execute your duties, if you are innovative and creative as I am, it will always be a fact to you that you are not making a difference.

Pros: Good starting off opportunity
Cons: Strenuous requirement

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Excellent learning curve

The salary is not enough, at least if the gross would be R18 000. But the job is its too much and tiring. There is a huge gap between the manager and the assistant'salary.

Pros: opportunity for growth
Cons: long working hours

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Good

Capitec is a good campany for someone who is straight from tertiary and only good for 1-2 years experience then move on with their real careers. There are long working hours and we even work on Sunday, there's no time to spend with friends and family.

Pros: Great job experience
Cons: Long working hours

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I have learnt so much about servive efficiency

Capitec has taught me so much about myself now i know i can work very well under pressure. The bank gets hectic busy but through that busy period you can not make any errors or that can cost the company so you have to be quick and efficient. Working with a team is always great as you guys can help each other to get the job done quicker

Pros: Great opportunity for learning about service
Cons: Capitec has the longest hours

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Challenges for growth

Working as a group is always a challenge,especially when it comes to decision making,it takes longer but the conclusion will benefit a bigger number of people. working long hours is not a problem as you reap the rewards most of the time. My challenges are when it comes to patience,However I've made a calender and time span plan to be able monitor how long work has to take And I've seen change. We work from 8 till 6 Mon-Friday and 8-3 Sat and Sun. we deal client service and telesales which helps in reaching a broader client base.

Pros: great opportunity for growth
Cons: Working Mon to Sunday

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Having add value on someone's life, that's an achievement on it's own.

Long hours and working over the weekend is what I don't like about my job. On a busy day, you take no lunch, sometimes you take only 30 minutes. I learned a lot since I got to work for this company. We are like a family with my colleagues.

Pros: Opportunities are there but are not based on the merit, based on being friends with your line manager
Cons: Working from 8 to 5 isn't bad but having to work over the weekend is another thing

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Consultant of the year in my branch.

Its a well balanced environment to be working in. The manager gives each an every employee equal chance to shine and learn duties as a manager. The only challenge is the working hours. I wish to get a job that il rest sometimes on weekends.

Pros: I believe there is growth in this company and lot of positive people supportive and encouraging.
Cons: Sometimes they are not brutally honest.

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Excellent foundation and curved me into an versatile arrow that is appropriate for any field.

Great company to have worked for, obtained skills and enhanced new ways of approaching challenges. I had a good experience with colleagues in working together to reach targets and deliver the brand to the clients on a daily basis.

Pros: good opportunities
Cons: good hours

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