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Capitec Bank Reviews

 

Excellent learning curve

My job is very broad,it gave me a lot of experience as there is no specific job that you responsible.we do everything.I work well with my collewues where when I am not in they ca feel it.I am a crazy someonea challenging day is when there is no bussiness and wehave to close our targets.I have learnt to be patient and team work and to always strive for achieving my goals by hard work

Pros: Great opportunity for briadening knowledge
Cons: Long working hours and underpaid

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Flexibility

I've learned to be flexible with lot of duties within the company. I would assist clients from my desk, cashier n outside on the ATM all at once. I've learned team work bring exceptional results.

Pros: very energetic
Cons: pressure

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Good learning curve daily

I am computer literate, friendly, a team player and work well under pressure. My duties were making sure that all the branch admin is up to date and filed accordingly,the branch is running smoothly and all clients are served within the specific time, train new recruits which i enjoyed the most,working with different characters and having to make sure that they all aim to reach the same goal was interesting and challenging. I take ownership and see all challenges to completion.

Pros: resoling client queries
Cons: lack of development

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Good for experience

I love the fact that the collectors are united as a family, everyone is just friendly, fair and equal treatment for staff but there is no growth, most opportunities are in another city. the hours are very , not enough family time and the salary is fair.

Pros: good learning experience
Cons: long hours

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Extreemely stressful job

Targets left right and centre. Coaches if targets are not met. Always can't wait to get home. Every employee in the company is always complaining about stress.

Pros: Opportunity for promotion is there
Cons: A lot of different targets to meet

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Excellent growth and learning curve

Best foundation any employee needs to start getting into any industry. Capitec Bank has groomed me even more, made me cope even more under pressure and showed me that nothing is impossible. I recently received An Award for Best Service Consultant of 2016 in our Region. I am a naturally high striving worker. You wouldn't regret having me part of your company

Pros: Great growth and promotion opportunity
Cons: Long hours

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Excellent learning curve, gave me experience in contact centres

i oversee a group of 10 agents, i do QA on a daily basis as well as coaching. i do weekly and daily reports on SLA. i also accept all complaints and supervisor calls. i enjoy the fact that i am able to provide a service which assists and keeps our clients happy. the most challenging part of my job is non communication from higher management as well as limited growth in our johannesburg branch

Pros: great growth
Cons: long working hours and shifts

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Good chance to learn and improve myself.

My days include a lot of problem solving and giving clarity to clients, we always ask for assistance and encourage each other with such issues. Working as a team to meet targets and provide the best possible service, the most challenging and yet enjoyable part is meeting targets and pushing sales.

Pros: I get to interact with a lot of different people and enjoy seeing them satisfied.
Cons: sometimes I can do anything for a client and have to disappoint them.

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Excellent learning curve

I would like to be part of Capitec bank team member. I am a hardworking person. I am confident and a fast leaner. I love working with people with pertient.

Pros: Great opportunity with promotion
Cons: Long working hours

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Development t and learning opportunity

I truly belie Capite. Offers great opportunities for young people to develop and create a career in banking industry. I spend most of my day interacting with consultants ensuring service is upto standard also resolving clients complaints. I enjoy the environment with the people I work with. We have a good and healthy relationship with the team. The most challenging part is when it's not possible to assist someone either because they don't have proper documentation or they are just difficult.

Pros: provides opportunity for growth if performance meets standards
Cons: long working hours. poor job security

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