Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent customer service.
My experience alone speaks for itself. I have been moving in between departments but I have excellent in all of them meaning I adopt well to new environment.
Pros: interacting with different people
Cons: there is no growth
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Exceptional experience gained
Gained exceptional experience while working long.hours with a vast array of different types of people and clients. I enjoy working with clients and providing unique and excellent service. The biggest challenge is reaching the targets.
Pros: Performance based quarterly increases.
Cons: Long working hours. Working on weekends.
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No culture , leadership fucuses on petty things
Challenging having to deal with different people and their moods non performers are the ones who complain the most mangement unreasonable on setting targets monitors things that are not important
Pros: Close to home , good montly incentive
Cons: long shift , unworkable accounts , rude agents
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Excellent learning oppotunity
My experiance of working as a consultant has improve the level of my communucation skills, a day to day to me where you have to interact with different characters has increased also my strong point of lietening because in most cases we have to give some advises to our client and you really have to be patient nad listen more to avoide making unnecesssary mistakes, but the most challenging part is when you try to give someone an advise and they get to tell you that the decisins thta they made work for them yet when you as a consultant go in a systeam you can see that its not working.
Pros: Great oppotunity to improve your personal skills
Cons: Manageble working hours
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Great learning opportunity
Great opportunity to learn d essential selling skills needed in almost every type of business.its a tough industry target driven always requires u to push yourself beyond your comfort zone
Pros: Always an opportunity for promotion internally
Cons: Long working hours
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Taught me to be patient
It's a great experience working for a growing company. It teaches one how to work within a team, how to treat clients. How to apply HEAT (Hear Empathize Acknowledged and Take action). The challenging part is having to explain in a patient way that what the client requires it cannot be done in that way they needed to be in. Overall it's a good company to work for.
Pros: Growing company
Cons: Long working hours
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Continuous
Our team consists of few people and there are many departments. I get on well with my colleagues and we work well as a team. I enjoy the fact that we are constantly busy throughout the day and the there is no fear of retrenchment as that is a reality in this country. The most challenging aspect is that you can work longer hours, you can work weekends but the incoming work is never complete. There are just not enough people for the amount of work the departments are dealing with on a daily basis.
Pros: Stability
Cons: work load never seems to come to an end. Staff not given incentives only small bonus (but always threatened to lose them)
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Good learning stage
To be honest I am not happy at my current company. The hours are to long and I spend myday trying to get hrown people to do what they are supposed to do.
Pros: I am getting experience
Cons: Long hours
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Excellent in sharing ideas
COMMUNICATION IS KEY I learnt that no matter what problems we have at work communication is key. What i enjoy the most is sharing ideas with others.the only amazing thing about working at capitec bank is learning about teamwork but the management does not sincerely treat employees in a manner to show that the also play a vital role in driving capitec bank
Pros: Great for learning new stuff
Cons: working voluntary
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Stepping stone
Working at capitec has given me knowledge of not just the finance industry but the customer service satisfaction delivery aspects as well. It requires high levels of energy and abilities of both independance and team work to be the best. Target driven means consistently pushing yourself beyond boundaries.
Pros: Great for gaining knowledge and experience
Cons: Long working hours
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