Overall
Promotion
Salary
Work/life balance
Culture
Leadership
: Communication skills : Professional and independent
I work at retail, working with customers has taught me to have self control, self discipline. And work more as team work and independent as well. I have integrity and respect for people, I have learnt to act people equal irrespective if gender , age and ethics, Im a fast learner
Pros: Always ego to learn.
Cons: friendly, work with all team
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Salary riew
Salary riew in order to check current salary scale compared to the work experience and number of year's experied in the current role being perfomed to check if i'ts market related
Pros: Staff rates on credit scoring and medical aid , staff account ,maternity benefits,pension funds
Cons: Freedom to choose own union
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Teaches you how to deal with different people
Have to be accurate and very confidential. Always expected to be very professional. Have to be very firm on the company's rules and regulations. Working on peoples account on a daily basis Accuracy and full concentration is excepted at all time Client are treated fairly Time management is also very important when working with clients
Pros: Great oppotunity if you want to end up owning your a busisness
Cons: Family was sometimes compromised
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No excellent learning curve
As in experienced person about all the Department in a bank,I don't get any challenge anymore.It is very nice and enjoyable to work for Absa but favouritism it is demoralizing and you stay long in one department.No recognitions, No promotions. No increments. You work hard & smart all for nothing.
Pros: No great opportunity for promotions
Cons: long working hours
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Knowledge achieved
I have learned different skills while working for this company and gained more knowledge.I enjoyed working with my clients and seeing them being happy after resolving their enquiries that was putting a smile to my face.My customer service and communication skills improved.I have learned to be honest , reliable, adapt to change easily.Accuracy was required daily. Most challenging Not getting enough time to study and sometimes working long hours . Having to give the recognation or praise where is not due.
Pros: Learning Curve and lots of knowledge.
Cons: Long working hours and having to work on Saturdays.
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A passionate employee, self managed and effective time management
A day at work always interesting because is a new day,a great team player.collaborate well with my team member ,i have learnt about patience with people and that we different in our own ways, customer is the key ,team building always best times because we get to know each other
Pros: we working with respect,intergrity,service,excellency and stewardship.we leave things better than the way we found them
Cons: zero tolerance on non adherance of policies and procedure
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It is quite an experience.
I work from Mon to Frid 8am to 4:30pm and saturdays 8am to 11:30am. My day to day work includes providing excellent customer service to ABSA customers and that entitles pringtingout statements, issuing of debit and credit cards. Issuing out of cheque and deposit books, logging of CCP cases for ATM complaints and log fraud cases. Always making sure that all customer's querries are resolved at first point of contact. I work very well with my fellow colleagues and my line manager.
Pros: The work is very challenging because sometimes one have to deal with irate customers.
Cons: over worked and under paid.
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Team player
In my current role as a Fulfilment Consultant at Absa, I have been responsible for finalising and fulfilling applications which comes from front office, dealing with credit application, manual and scored, which when coupled with my enthusiasm and dedication as a Consultant who has completed sales and service NQF level 5, has helped the business to achieve its targets.
Pros: time management
Cons: service delivery
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Hardworking
I am a reliable and efficient individual with strong leadership abilities and consider myself hardworking and eager to learn. I communicate well with people and excel well under pressure.
Pros: Always busy
Cons: Always busy
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Great benefits
A typical work day consists of dealing with customers on the front line and admin. I have a good relationship with my co-workers. Everyday is an opportunity to learn something new. I prefer doing admin work, I enjoy that more. The challenges in my job are mostly problems with systems and sometimes extremely difficult clients
Pros: Great benefits
Cons: sales targets
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