Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
my day starts by calling and confirming clients appointments and reschedulling for those who cant make it for that day, i make appointments again for the following week as i usually make weekly appointments. My relationship with my co workers is good because we are professional and trusting eachother in our work, in my case the banking enviroment where i should be in relation with everyone working wwith clients so the send leads and refere clients to us for investment,lifecovers,wills and trusts. i have learnt to put personal feelings aside in order to be able to get more leads and clients from the collegues working in retail and i have learned to do my all to help the advisor reach his targets. i enjoy it when we are able to reach our targets and the challenging part is when you are able to bring the clients in for that week and you cannot get sales from them
Pros: Great opportunity to be an advisor
Cons: Long working hours and sometimes the rates on the investments are not looking good
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Satisfied
Currently satisfied about everything. Although there is no growth pontetial, due to the fact that our team leaders are the next step for us to grow, therefore one has to apply to other departments, in orde to grow.
Pros: Theres no potential to grow within the department
Cons: Reasonable working hours
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Working on sales
Working on sales is veryu challenging , time bound, self individual driven and it is an ongoing changing business as market and economy changes, I really enjoy being challenged as it grow my mental capabilities as i deal with diofferent kind of clients with different needs that also change in time depending on the life cycle of an individual. I really enjoy working with people as part of the team helping one another to archieve one common goal. I have learned that without team work, one cannot archieve better results. Together we can do more than an individual that is tasked to complete a certain project on time and with the desired results. I enjoy my time at work when i have manageds to fullfill the client's needs and both the client and the company is happy. Archieving the target is the most challenging task at work ,as it requires constant perfomance with alternative solutions, planning and implimenting.
Pros: benefits of prime minus 2 and staff rates
Cons: constant changing environment leading to restructuring
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Customer services which are based on the foundation created of good customer service
Analytical thinker Attentive to detail Confident and perceptive Self-motivated and self-starter Ability to work in a team Assertive to my knowledge
Pros: im always willing to help clients and im developed a range of transferrable skills to help clients
Cons: end of month with long Enquiries of clients
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Excelent learning curve
Attention to detail. Passionate about my work. Do not back down from a challenge. Friendly, helpful to others. Good relationship with colleagues.
Pros: great opportunity to learn more
Cons: positions frozen
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Growth and development
My journey began with Absa Retail Bank Collections where I started as a Call Centre Agent, QA, Legal Typist for Absa Legal. Then I moved to being Receptioniat, then an Administrator for Absa Retail Collections. I then moved to being a Team Assistant for Absa Private Bank. I have learnt to network and work under pressure since Retail was such a big organisation. With Private Bank, I refined my skills since I networked with prominent upper market clients only. I have learnt to organise travelling bookings, organising and facililitating major events, liaising with stakegolders, procurement, logging IT queries and purchasing of items via SAP. I njoyed mostly working with the Bankers which I served and including both back office and front office. The most challenge was to keep up with new trends and being innovative in order to keep clients and and co workers happy and ensuring everything is within policy. I also learnt bringing more leads to the Bank.
Pros: great opportunity for growth and development and networking and relating
Cons: working under pressure
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Excellent learning experience
Great customer service love to work with people and great team player, with the passion to serve and educate people financially and empower them. Easy to adapt to change and welcome it in a positive manner.
Pros: Great opportunity for growth
Cons: long hours
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Im a hard worker and delicate to my work
i do admin everyday capturing client information form the system do new application and quires from different client,followups from the application.I work with different people with different character and i work with them very well because i treat people with respect and don t take everything personal, what i learn i must know all the department from my work station and i enjoy my job because i interact with people. the most challenging aspects is when we don't reach our target
Pros: to grow as a person
Cons: 8 hours
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No space for growth
It's difficult to work for a company for 9yrs and not be given a chance to explore other departments and your salary still stays the same. I've been in the same position ever since I started with them. They've always declined my internal applications they prefer bringing people from the out side.
Pros: its a good career starter
Cons: no space for growth
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Customer facing role and sales
Currently offering customer service duties and cross selling at the same time.Also assisting in other admin duties and extra given duties from management. Identifying sales leads on a daily basis
Pros: Great opportunity for growth and learning on a daily basis
Cons: Working till saterday- long hours
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