Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Fnb Reviews

 

Excellent learning curve

I loved working at FNB, I was hands on when it came to customer service even today customers still want me to go back sadly my contract was only 3 months but I made my mark and I am looking forward to sharing my experience in the future difference company and I will leave my mark there also for sure.

Pros: Great opportunity to promotion and customer services
Cons: Working 6 days a week

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Passionate About My Particular Job

preparing reference material for meeting; keeping track of new and existing clients through updating contact list; file retrieve all documents electronically; manage filing system on a daily basis; prepare correspondence; format documentation; other support and administration duties; ensure all issues are actioned and deadlines are met; manage stationary suppliers, any other ad hoc secretarial and administration duties; relief on reception as and when required, etc . Team player, delegating responsibility and contribute to successes, Able to communicate effectively at all levels; Peoples person. I’ve learned a lot form my current role, Good customer service, how assist a Financial planner to to a better job. I always enjoy a challenge and neither to achieve my goals. Ensure customer needs and expectations are understood Deal with customer complaints and finding ways to resolve them Build and maintain enduring and rewarding relationships with clients Provide selling/product solutions to clients

Pros: Building relationshiops
Cons: Fraud

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Room for growth

I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. My present employer is very satisfied with my work rate, and I am confident that I can bring the same level of high performance to your company

Pros: great promotion for growth
Cons: long working hours

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Professional

 My behavior and conduct are always in association with professionalism.  I enjoy working in a friendly environment and see myself as a good team player.  I am motivated by a good team spirit and appreciate a job well done. I am a self driven Sales person who works well amongst others. I come across well to customers, clients and people in general telephonically and in person. I have a vast experience in telesales and customer service and enjoy making a success of it.. a job well done motivates me. It gives me great pleasure in sharing my knowledge with other people.

Pros: Incentives
Cons: Non Pernament

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I have learned and gained a lot

I'm ambitious, want to learn new things, when I start something I finish it. Don't like to have unfinished projects always do mynbest to be up to date with my work.also hard working

Pros: Working towards a common goal, and achieving the goal
Cons: Month end is always the busy and we work harder,and compromise our lunch hours

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I have learned and gained a lot

I have gained a lot of experience in different departments, I have been awarded best employee ofbthe month severally, and have wonnan award for best service and sales consultant in gsutemg,have been invited to have dinner with the CEO of branch banking, and fraud buster in foreign exchange for R698000.00

Pros: Working towards a common goal, and achieving the goal
Cons: Month end is always the busy and we work harder,and compromise our lunch hours

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Customer experience and team work

I am really enjoying working with customers, different personalities, I go an extra mile trying to help other team members and customers. Yes, I can say I am a team player and I am also customer orientated, you have to put your customer first and as if he or she is the only one. I believe you need to clearly communicate with your team to be a better one. I have been working for FNB for 15 years and I am happy an satisfied with everything that I have learned from the organization, but I think for me now it's time for a new beginning. Being away from my family is tough, I am trying to find something else closer to my family.

Pros: Great company to work for
Cons: Overtime and no family time

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Gaining experience everyday

Assist on operating switchboard and taking incoming calls; Receiving and screening of calls; Relay Message timeously to appropriate people and follow up when necessary; interact with clients and staff in professional manner; dairy management; schedule and manage internal and external meetings; appointment reminder; anticipate requirement in diary for task other than meetings; preparing of meetings and organising office functions, etc. We are a strong team, we help each other wen need, I enjoy their company n they enjoymine to, we like a family. I enjoy the knowledge that I gain everyday with the position that Iam doing, I enjoy seing a customer happy with my customer service and I love helphing my employees and customers. Most challenging aspect is a complain client with a particular job that she was assisted else were and painting every consultant in a bad way. Maintaining a relationship with the client it is challenging.

Pros: Great opportunity
Cons: Fraud

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Excellent learning curve

I am a fast leaner. I am able to work on my own with minimal supervion. Am goal oriented and result driven. I am a team player but also have the ability to work independently .

Pros: great opportunity for learning and growing
Cons: night shift

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Excellent gross Saling

l like to communicate with customers typing and calculate I enjoy mostly working in all departments I'm steel study work as a team is every important to me

Pros: Good opportunity to build my skills
Cons: working hours

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