Overall

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Salary

Work/life balance

Culture

Leadership

Cci Reviews

 

Th working conditions are good

The hours are too long for the pay im receiving and the job is stressfull as im dealing with clients that arw mostly calling because they are unhappy so the job isnt as easy as moat people make it out to be but i jave learnt to best deal with pressure under different circumstances

Pros: Interacting with different kinds of people on a dairly basis
Cons: Long working hours

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Good experience

It's a very nice working environment with good people in place. people that have helped me with my job discription in many ways. I and the co-workers have had a good working relationship with no arguments at all. I have learnt that hard work pays off and that anything can be achieved as long as one is prepared by all means. I enjoy the environment of the worplace.

Pros: Great job opportunity
Cons: Long working hours

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Excellent learning curve

Ive worked at CCI for the past 7 years with different shifts a 5 day week including weekends public holidays and no December holiday .i would love to get a job that entitles me to a pension fund, 13th cheque and December holiday .I enjoyed my job at CCI which as given me alot of benefits and comforts in life ,but i would like a change .I learnt alot of advanced computer skills CCI as also allowed me to finish a learnership course NQF LEVEL 4 .

Pros: Salary
Cons: Shifts ,long hours

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Good

I wouldn't say much but then I enjoyed being part of the family, it really gave me alit of experience in the past Two years & I'm hoping to grow in the sales agent

Pros: Good
Cons: Long working hours

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Retaining customers

working at this company is decent place where everyone is friendly .working a 9 hour shift is tiring but very easy to accomplish.i have learnt to respect everyone as they are enjoy being around different people from different back round

Pros: night shift allowance medical aid
Cons: long working hours, starting working at 00.00

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Call center environment

Company is a decent environment lota of money to be made however the night shift i cant cope with 12pm-10am. The incentives are really great if yoy are looking for a step into the right direction and into your firat job cci will definitely be the place for you. But as it stands today i require growth and feel as though it is time to branch off into new adventures.

Pros: Growth
Cons: Nightshift

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Stepping stone

It's an excellent company I've learnt alot of things about the call center environment the company trained me well to be an customer agent also given us a chance to show our leadership skills when managed was not in work

Pros: an opportunity to be a manager or a cm
Cons: long hours

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Excellent learning experience

This has built my career. I have been offered many opportunities to work with. Bee in in the industry for 13 years has taught me alot. I have been a sales trainer for many years and I have a passion for teaching people and learning about new products and services

Pros: Great management
Cons: Long hours

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Currently working as a Technical Support Agent at CCI.

I have recently graduated for my third year studies in shipping Practices and Ships Operations and Freight Forwarding Customs Compliance. I also have a certificate in International Trade NQF 03 and a certificate in Freight Handling which include warehousing and distribution cargo Handling, NQF 04 in Packing, Handling and Securing Freight. Allocating freight for packaging and grouping. Receiving and dispatching freight, and handling freight returns. Freight Forwarding processes and procedures and Operate counter balanced lift truck. I have sales and and marketing experience as Junior Sales Executive. I currently work at CCI for Talk Talk the company from UK as a Technical Support Agent.

Pros: Space for growth within the company
Cons: 10 Hours

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Excellent learning curve

It a good job, the only thing I'm not ok with is their salary nd the hours but the rest is all good,team work training and other things they perfectly fine no complaints

Pros: Opens lot of opportunities
Cons: Long hours

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