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Cci Reviews

 

Excellent learning curve

CCI has been a great company to work for. I have had a great experience with the industry and I am very proud of experiences and opportunities that were given to me.

Pros: Great opportunity to grow and alot of training and development programs
Cons: Long hours

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It was an awesome experience

There was a Learnership included. The work place was a home away from home, managers were more like parents to each and everyone of us we were also more of brothers and sisters. Challenges I would come across would be customers, it's ain't easy dealing with so many people but through the proper training we've received I would objection handle it very well.

Pros: Yes
Cons: Yes

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Excellent learning curve

An amazing experience. The managers sometimes give agents a hard time and you have to sacrifice a lot of your personal needs to accomodate the long shifts and sudden changes. Other than that it is a good working environment and the fellow colleagues (agents) are welcoming and friendly

Pros: Great work experience
Cons: Long working hours

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Excellent learning curve

CCI taught me how to work under pressure.Dealing with queries of customers difficult customers i always made sure that each and every customer is happy after the call.Had to keep up with every customer because after the call there was always another call.Being humbled at all times paid off.

Pros: great opportunity for promotions
Cons: long working hours

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Good experience

Good learning experience but theres no opportunity to grow with limited promotions. People are not promoted on their work or what they have done but more on who has worked there longer regardless if they are even good or bad at their current position.

Pros: Good learning experience
Cons: No monthly incentives

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Nice learning experience

Working at Cci has given me a chance to learn how to manage time, my co-workers are great although we are a large number we get along. I think the most challenging part is making sure you reach your sales target for the day but it's good motivation to work hard and to dedicate myself to my work

Pros: Better communication skills
Cons: Long working ours

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Bieng a sales agent tought me alot. it was challenging at first but i was able to adapt.

i am a good sales oerson and also getvalong with people i used to like talking to customers i learned to be patient and my team leader used to say i am a smart worker i also enjoy bieng around people

Pros: great opportunity in life. also gained experience
Cons: long hours

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Learned to work and multitasking with different people

Working at a Call centre is very challenging beacause everything is handled over the telephone assisting Customers with patience, what I have learned is that I don't have to take everything personal customers says because sometimes customers can be harsh but assist them with a smile, what I enjoy is when I assist customers and hear them thanking & appreciate how helpful I have been I am Willing to grow within this company.

Pros: Looking for better position like team leader
Cons: Long hours

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That I can always do better

Management is amazing when it comes to they employees,staff treats eacher with respect.I have learnt that every employee is important.I enjoyed the activities we use to do as a team.It was challenging to move from one campaign to another one

Pros: We had a programme called step up where you get training and mentorship for team leader possitions
Cons: There have flexible hours depending on the campaign you in

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I have work under pressure for preveous company.

job is all about fabricating installations. typical things are the shot cuts because of performing work every day. relation with team members makes job to be done quick because there is a good communication. I have learn many things for instance to squar a 28inc pipe. I am mostly enjoying fit up because am so good to it. the most challenging people are stubs..............................................................................................................................................................................................................................................................................................................................................................................................................

Pros: i am good to my job
Cons: its to work with new peaple

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