Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Cover letter
I work in a team of 12 including my team leader, we processes different applications daily, I am a proactive and I have the sense of urgency. in team I am the only member that deals with 5 products namely vehicle and asset finance, home loans, card, bank codes and deceased. over the years within the bank I have worked in 3 departments namely originations, record management and services. I have acquired a number of skills learned many products within different capabilities. we work in the chain value system and we constantly come up with new ways of working in order to improve the systems we use. I enjoy helping our customers, resolving customers queries some how gives me the certain level of joy. the most challenging aspect of job is when the most of my team members are absent where by one have to carry all the load on his/her shoulders because we should not have to inconvenient our customers..
Pros: moving from grade 6 position to a grade 7
Cons: working more than 12 hours
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Great benefits but no work life balance. Culture not great
Long hours Fear culture Command and control Unreasonable expectations Great benefits No room for error Favouritism Unethical processes ..................................................................
Pros: Benefits
Cons: Hours
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Supervisor
i work in a highly pressurised environment that is driven by deadlines. i enjoy a good working relationship with my co-workers. i enjoy the interaction with clients.
Pros: challenging work
Cons: below average pay
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See cv
I am a determined and work very hard and also earger to learn more. I love chAllenges and I am a team player . I am a member of IIASA also honest person and playing by rules and integrity
Pros: i get to know the different systems and procedure and should fulfil the need of the clients
Cons: we get to work the long hours but that prepares one to be hard working and know that im serving and making the dreams of the clients happy
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Amazing learning curve
A very innovative environment,Great learning opportunities.Some favoritism that occurs at management level. Working hours is good and able to manage time effectively .
Pros: Good working hours
Cons: Management victimising
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Att: Recruitment Officer
Att: Recruitment Officer 05 Amoora Road Wentworth Durban 4052 Sir/Madam Re: Application for employment Please accept this as an application towards the position advertised as I wish to utilise my acquired knowledge received from my studies. Find enclosed a copy of my curriculum vitae, consisting of 2 pages . I currently hold the position of Customer Support Officer for Standard Bank Head Office Kingsmead. My duties are as outlined in my CV. I have the ability to work consistently without constant supervision, I am a fast learner and a team player as well. I look at this job opportunity as a new challenge and a great opportunity. I do hope that my application is viewed in a favourable light and look forward to a favourable response. Thanking you. Tarryn Griffiths
Pros: Clear focus and direction from managment to staff.
Cons: I am on retrenchment
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Great for a while
Complex challenges to solve. Challenges to navigate the organization and find someone who knows what the answer is and challenging to get people to take ownership. Lack of accountability. Lots of training opportunities. Each department has a different culture. The leadership are not as strong as I would like. Great salary and perks.
Pros: Lots of training opportunities. Lots of variety in work and room to grow
Cons: Politics and leadership
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Relationship Banking
It's a great company to work for and has great values for clients. I relate well with my Colleagues and subordinates but I mostly enjoy interacting and solutioning for clients needs. I have learnt that, without our clients and having in-depth knowledge of what's happening in their businesses, my business would not grow. Furthermore, people are a greatest resource which must be nurtured and respected as they are the front line to providing great service, if they are happy, our customers will be happy. I enjoy the fact that my position allows me to make decisions without relying to the Head Office and the most challenging aspect of my job is when you know the clients business so well but some decisions to Grant credit must be reffered to a Credit Manager who has no clue about the business or industry.
Pros: Great Relations built with customers and you learn everyday
Cons: At times, extensive travelling
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Learning Environment
Standard bank is a good place to learn because we have many department here that do different things. I learn alot here and am willing to show or implement what i have learn here to other people. I start work at 7am to 4pm and its a very nice hours to work and relax. My relationship with my co-workers is very good because at our team we like family that care for each other. I have learn that share what you have to others and also respect everyone with judging. I enjoy every moment here stand-ups meeting, sometimes we have coffee time to talk, celebrate every good moment that we have as a team. The challenge aspect i have was at the first of my programme because i didn't know the language but now i am enjoying.
Pros: Learning new things everyday
Cons: Sitting without task to do
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Good service experience
I really enjoy working at standard bank. You meet different people on a daily basis and you get to interact with them and also assist them with their finances as some people need guidance, it's amazing the level of work we have to put out on a daily basis. The environment is great and the people are always looking forward to a great customer experience, and the my fellow employees are very helpful and friendly. Being part of a big company like standard bank is amazing. I have learned to be humble and to appreciate every day of my life.
Pros: great growth opportunities
Cons: fast pace environment
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