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Telkom Reviews

 

Great experience

At typical work day would you solving customers objections, attending to their needs. Handling of queries and communication with technicians on a daily basis.

Pros: Great platform to gain experience.
Cons: Shifts

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Strategy Excecutor par excellence

I have the capacity to translate complex strategic ideas into executables. Highly dependable and reliable and maintains a good relationship with colleagues across the different levels. I do enjoy working in a dynamic environment and I am a also of a view that business fundamentals are a consistent guide for success irrespective of the industry.

Pros: Great learning curve
Cons: Nothing stands out

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Willing to learn

I am hard working person willing to learn and got challenges.I was working for technology company and learn more things.I wish I can share my experience with other companies.

Pros: hard working person
Cons: worked more than my expectations

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Excellent learning opportunity

Its a busy and very hectic environment, calls all day long. I have a good relationship with my co-workers. I have learnt a lot in terms of systems, customer services. I enjoy working and assist people/clients with issues and making sure that I resolve the issue and clients happy at all times. Challenging aspects - its when you come across an angry clients who is shouting and doesn't want to listen to anything you say.

Pros: Opportunity for growth, careers wise and personally
Cons: long working hours

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I am a driven individual .

I enjoy getting challenges at work and mostly dealing with the change with my team so we can point the different ideas. My work day start at 8am to 5pm i work as and Admin consultant I was promoted due to my hard work and determination. I started as a call centre agent assisting customers with best customer service and within 6 months was promoted. I log fault via emails and technical support via emails and admin duties. My relationship with my co-worker is good because i go to them for advise and they come to me you can say i am a bubbly person. I have learned that if you love something you must do your level best to prove that particular thing is best for you. I enjoy reading and love being around people who have fun and also brains. The most challenge of my job is when the customer does not understand what you have emailed and you have to phone them in order to understand.

Pros: Enjoy communication with people and getting the best result with my assistant.
Cons: Need better income and gain more experience.

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Effecient and reliable employee

A TEAM PLAYER WITH EXTENSIVE EXPERIENCE IN CUSTOMER SERVICE AND SALES, ABLE TO MANAGE MULTIPLE ASSIGNMENTS WHILE MEETING TIGHT DEADLINES. EXCELLENT ATTENTION TO DETAIL, WITH A PROVEN TRACK RECORD OF USING IMPROVING EFFICENCY. STRONG TEAM PLAYER WHO IS ABLE TO CONVEY SALES TARGETS IN EASILY UNDERSTOOD FORMAT. IN DEPTH UNDERSTANDING SALES PACKAGES AS WELL AS ADVANCED KNOWLEDGE OF COMPUTER (INFORMATION TECHNOLOGY) AND CUSTOMER SERVICES.

Pros: opportunist
Cons: long hours

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Opportunity for Growth

At clientele i was nominated as team player and or the year and i have only been working with them for 9 month, i am also thankful of the space i receive to be able to share my knowledge with my team members and being able to them to shaping their testing skills and also in return helped me to shaping my testing skills.

Pros: Opportunity for promotions
Cons: I have been in consulting for sometime and i am used in working long hours and giving my best to ensure quality

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Hard worker willing to learn more

Vuyiswa Jacobs hereby wishes to submit my application for employment. I am currently Employed at Old Mutual Finance (PDM/COLLACTION) . I have an inquisitive mind and enjoy assignments that are challenging. I have the ability to diversity in the work environment should the need arise. I am a self-motivated individual who works well with people. I enjoy learning new ways of doing things. I can be a good leader and at the same time I can be a good follower. From my previous work experience(s)- I have developed excellent organization skills to ensure that I plan my time effectively, communicate well with everyone, this enables me to achieve maximum output in minimum time as well as handle a number of activities simultaneously and as an outgoing person who enjoys being active at all times. I always find it exciting to multi task. I attached all my qualifications as explained above and look forward to hear from you soon. I am available for interview at your convenience.

Pros: Work experiances
Cons: 8 hours

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Why it is my company a great employer

It is fulfilling, challenging with different avenues to develop and grow oneself. Solving problems daily regarding Service level agreements, processes to be satisfied and adhered to. Sub-ordinates with both personal and work related issues to balance. Learnt that work evolves and not static as per project including people trying to circumvent procedures, not working according to set rules and regulations. As for the people working according to SLA, it is fulfilling and satisfying to learn, grow relationships, it is most enjoyable and worthwhile the effort to keep working in this environment.

Pros: Satisfaction upon completeion of a project from start to finish
Cons: Disregard of rules and regulations delibarately by other role players in the value chain

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Resolve technical queries on the call Capture data on system and log faults Provide customer service

• attention to detail • communication skills - verbal and written • data collection, management and analysis • problem analysis and problem solving • planning and organizing • judgment • decision-making • customer service orientation • teamwork

Pros: it feels great working for the company
Cons: 8 hours

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