Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Star light awards
Development of dashboards, Value chains and Reports From the sourcing , ETL processes and the Visualization, Data admin and security Awards KNYSA FİRE Awarded spot light award for providing precise, accurate and timely reports in the form of dashdoards providing real time information about the faults of all Telkom major customers with high priority service level agreements TELKOM SABOTAGE Awarded spot light award for reporting on telkom employee strike action, where technicians sabotaged telkom network, reporting on network damages of the SDC’s,MDF’s and DP’s.
Pros: SSIS,SSRS, SQL,ORACLE,POWERBI,SSRS
Cons: SSAS
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Discretion Flexible Self-motivated Organised Proactive Good communicator
Able to adapt to challenges Strong sense of duty High drive for achievement Communicate and relate well with people Thrive to continuous performance improvement
Pros: Technology driven
Cons: Because of the number of staff you become a number
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Excellent learning curve
I would go the extra mile to get my job done, perfectly! Go even further to give excellent customer service and support! Working for Telkom is great especially for people who love to constantly challenge themselves. A typical day will include going through the mailbox and the resolve customer queries. My co-workers were really helpful and we got along very well. I learned a lot about the company and the services that we provided to our customers. I enjoyed the time we had in the office (good and bad). The most challenging aspect of the job was to make customers happy and it's always a challenge with Telkom because some departments did not comply with the turnaround time we set for customers and it would aggravate customers.
Pros: Great opportunity to explore your personal strengths
Cons: Customers needs are not always put first
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Excellent learning curve
A typical day is assisting customers by configuring their modems, laptops and also cellphones. Troubleshooting their mail servers and connecting them. Selling them data, sim swaps and creating new contracts. Booking devices for repairs.
Pros: Lifetime break
Cons: Long working hours
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Great for working environment experience
The company has a lot of pressure especially dealing with clients, which is good in the sense that it builds you as a worker, you learn how to deal with tough situations and develop thick skin.
Pros: Working at a well known business is always a boost
Cons: Bad for social life and family due to long hou9
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Excellent learning curve
I have read your advertisement with great interest as I believe that my skills and qualification match your requirements for this position. I would welcome the chance to apply the skills and knowledge I have gained to your vacancy and I feel my abilities would prove to be an asset for your organization. I’m a fast learner, although I have the qualifications for the position, also willing to learn more as I can during the course of working for the company. I’m well driven to team work and also working alone in any tasks given to me. I’m a hard working candidate who knows that he will be doing his outmost best to bring new ideas on the table as well as working had for the company.
Pros: Great opportunity for permanent position
Cons: Long time hours
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I love working with customers , very passionate and love excellening in all I do
My typical work day is to prepare customer communication when we have new or enhancement on products , I review previous campaigns to see success or failure. I attend interdepartmental meetings to work on challenges encountered the previous day I have a great working relationship with the team , we share good practices and what works for our individual campaigns I have learnt a lot by reading on market trends , this has improved my communication and understanding of what customers needs are I love my job , it has made me a great communication specialist The industry is challenging as there is too much competition , one needs to be ahead of competition all the time
Pros: Learning opportunity
Cons: lack of growth
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Good with my work and ready for a new challenge
Telkom is a very big company with many outsourced company, its a telecommunication company within and outside the company, it has all the departments within
Pros: great opportunity for promotion
Cons: Long working hours
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LEARN NEW THINGS EVERDAY AND AS THE IS NO FORMAL TRAINING, YOU TRAIN YOUSRSELF
A typical days work includes responding to email and liasing wit clients regarding their cases or disputes . I learn different processes regarding billing or how to asssit clients. I enjoy speaking with clients as it gives me an opportunity to explore my communication skills and educate clients where need be as well as exame Telkom's weakness and strenght to aid the companies sustainability and my personal growth and the working hours are flexiable. I have an excellent relationship with my co-workers we are a team. What can be challenging isat times is the distance from work to home.
Pros: OPPORTUNITY FOR DEVELOPMENT
Cons: Distance
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Very good ptospects
It's been a good experience working in Telkom. The only problem is the growth problem that I found myself in an stagnant situation , despite my experience and dedication I am showing since I joined the team in KZN.
Pros: No opportunity
Cons: Normal working hours
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