Overall

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Iinet Reviews

 

Exellent learning curve

Social & busy environment. You learn something new everyday. friendly environment & help each other in working as a team. Very understanding environment & can be pressured environment at most times.

Pros: incentive
Cons: commition

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Gaining experience and new skills

My opinion of what it should be like at a company is happy place and a want to go to every day be like a family and also be positive and enjoy what you do. My relationship with my co-workers is professional with a twist of joy. I enjoy talking to my customers the most because even thou im talking to a stranger they can make you smile like no person you know can and also build a bond with them which is so cool.

Pros: People,salary and in house refreshments
Cons: Nights shift

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It was iiNet

It was an experience ......................................................................................................................:4 hyx vyvh f v ycfdfjf

Pros: Ice cream
Cons: Long hours, too much work

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Good relationships, challenging environment, focus on quality service

We work in an ever-changing environment, that focuses on quality customer service and experience. A typical day is for us to be able to provide the service as best we can. While challenging, this is also a good place to learn and improve skill levels. My relationship with Co workers are good, and I focus on providing them with as much assistance as I can. y wrk for iiNet

Pros: Can balance my life around my shift
Cons: Promotion opportunities

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Good pay, but tough environment

I have one year left for my Analytics degree (UCT Analytics). Majoring in Statistics and Economics (which focuses on decision theory, distribution modeling and inferential statistics). I genuinely believe that I am perfectly tailored for the listed position as admin and are my specialities. I have also worked as a customer service representative for over a year which has really helped me learn how to interact with all kinds of clients. I am confident that my knowledge of the content coupled with my hard-working mentality will be significantly beneficial to your organisation.

Pros: Incentives
Cons: tough enviornment

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Excellent communication skills , fast learner

My day consist of giving excellent customer service to Australians. Regarding their billing which consists of making payments, extension on invoices aswell as troubleshooting their internet, emails and netphones , making sure the customers are getting great service from me and making their day. I have learnt alot from the company I worked for , very technical , enjoyed what I done. Worked in a very friendly and positive environment with lovely co workers. The most challenging aspect of my job was working the night shift, I could not work that shift because my body could not handle that hours to be awake but besides that I've really enjoyed working for the company.

Pros: Medical aid, pension fund
Cons: Night shift

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Tech support

I assist with offline Internet customer help them go back online I assist with adsl and nbn set ups I help troubleshoot different types of modems I also help with billing and customer that escalating the calls I also assist with sales

Pros: Enjoying working with clients abroad
Cons: None

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Excellent learning curve

Working at a call centre has taught me not only to be patient but dedicated and hard working to achieve certain goals. I managed to gain the experience I would have never gotten anywhere else and the place of work taught me how to work in a competitive fast pace environment.

Pros: Promoted growth and development
Cons: Long hours

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It was a very good company to grow from. It is a service provider and prides itself in customer service and that is why it ensures employees are happy to reach maximum potential. The work environment was very laid back and social to build the friendly and comfortable environment for all employees

Pros: Customer centric
Cons: Exaggerated targets

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Great Working Environment

We only worked night shift which was great at first but got tiring after the first 12 months We worked with a dynamic team of individuals. We had to adapt to change very fast as the industry is always improving its techno;logy and we had to be flexible to change Great company to work for.

Pros: Fast paced environment, Management really cared about his staff
Cons: Night shift only

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