Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
A typical work day would start with a team huddle discussing the previous days performance and in most times you made to be felt very humiliated just before work. The first 3 hours you will have to respond to email queries and call any promised customer callbacks. your shift would start and you will take call after call non stop and only allowed to take your tea and lunch when they are scheduled, if they are missed because of a call then you will need to wait for the next break. This is a normal everyday working day. Relationships with co-workers are excellent because everyone is happy to be off the phones for a while and then the complaints about management start. Management in a nutshell is pathetic, all of the close friends and circles have all worked together to manipulate the works systems and cover for each other to produce stats in order to gain promotion.
Pros: Great opportunity for promotion
Cons: never ending pay queries, rude and abrupt management
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Good learning academy
A typical work day is like any other, in a call centre the calls boom and customer service is our main focus, like any company it has its pros and cons, transport the company provides is sometimes good however they do lack in their responsibility to fetch the employees and the employees will have to make alternative arrangements to get to work especially if they start before the 5am shift. The best part of my job are the people I work with, they have become my family, home away from home, I have learnt so much from working here and the knowledge learnt here has been and will continue to be applied to my daily life outside of my working day, the most challenging aspects about the job are when customer's come through with complication queries and it is out of my skills set to assist however that does not stop me from going to certain individuals and gaining the "need to know" knowledge incase I get another call like that again.
Pros: Learning academy is good at teaching you what you need to know
Cons: Company goes according to legislature eg: 9.5 hours working day 30 minute lunch
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Hard worker
Tasking-troubleshooting internet,products and billing Emailing by replying to customers.It is an ISP company that provides Australian customers with data
Pros: cooperativer
Cons: gaining more knowledge
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Great experience
the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little the work load is alot and its a great environment but the money is way too little
Pros: great lerning oppertunity
Cons: unbelievable shifts
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Fast learner
I am a friendly, spontaneous and mature young male, I am a fast learner who enjoys new challenges. I am fluent in English and I am fully computer literate. I manage my time to the best productivity outcome possible. Dedication, hardworking, honesty and trustworthiness are amongst my strong qualities. It is my objective to bring to this position service excellence, excellent organizational skills, ability to communicate effectively directly and indirectly at all levels, maintain good business ethics, as well as the ability to work well in a pressurized environment. I would like to be part of an environment where I could share and improve my skills and experiences and have the opportunity to prove that I will be an asset to any team and grow within the position applied for, It would be a great advantage to obtain a position which will offer scope for personal growth and develop as well as opportunity for advancement.
Pros: Growth
Cons: Perfecting your job
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Excellent Learning Curve
Login to system at least 15-30min before shift starts View open task and try to assist or close the task if necessary Assist co workers where assistance is needed I have learnt to resolve an issue before it escolates Assisting and resolving issues The most challenging aspect of the job is to be prepared for the unexpected
Pros: Assisting till issue is resolved, following up with ongoing queries
Cons: Working the night shift, and not having time with my wife and kids
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Sales experience
Promises never kept........................................... ........................................................................................................ . ........................
Pros: Promises made but always changing
Cons: Long hours
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Exellent learning curve
Social & busy environment. You learn something new everyday. friendly environment & help each other in working as a team. Very understanding environment & can be pressured environment at most times.
Pros: incentive
Cons: commition
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Willing ness to take risk
I have ability to grow with an organisation, handle responsibility and build positive relationships with colleagues at all levels of enterprise. As a driven individual who wants to progress I am now looking to work in an energetic and performance-driven environment where talent is not overlooked. I feel your exciting company is a natural place for a hard working team player who is forward thinking. One of my strongest points is self motivation which allows me to perform well under pressure and against aggressive deadlines in any pressurized environment. My CV will provide you with greater details of my background and what I have to offer. I look forward in an interview with you at a mutually convenient time. In the mean time I would like to thank you for considering my application.
Pros: willingness to learn
Cons: Trying to assist everyone
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Excellent learning curve
- Long in system 1 hour before shift - Excellent relationship with co workers - Picked up more experience while working with offshore clients - making a customer happy - working a 2am shift to 10:30 am on a weekend, while not having time to spent with my kids
Pros: Great oppertunity for a learning experience
Cons: Night shift
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