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Iinet Reviews

 

Good environment

i working in a call center environment and for me its not the best place to be because i want to grow in ternms of IT. a little bit of IT here. my couileages are very nice and helpfully.i am enjoying but i see no growth.now that i am here i improved in communication skill,team work,understanding different cultural backgrounds and values.

Pros: challenging
Cons: interesting

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Lots Of Young People

IiNet is a great work environment for people with lots of energy and enthusiasm. The environment and energies brought across by employees are great for people who like to socialize. Energy is needed because there are different shifts and some of the shifts are at uncomfortable hours. It really taught me how to be a Customer Service Representative.

Pros: Positive Energies
Cons: Terrible Shifts.

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Excellent learning curve

Company is now focused on numbers and not individuals. There is no room for growth and too many politics internally. There is no remuneration for hard work and people who are coasting along get paid more.

Pros: Hourly rate
Cons: Too early working hours

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Customer Service

iiNet is a internet service provider which is Australian based company. Customers calls in for there billing query, payments and invoice extension. I also do support in which troubleshooting needs to be done for the customer before we send a technician out to the customers home. I also provide best customer service for the customers to receive a good feedback from them.

Pros: Great opportunity for growth
Cons: The hours are night shift

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