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Fnb Reviews

 

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GIVING THE BEST CUSTOMER SERVICE TO CLIENTS.....................................................................................................................................................................................................................................................

Pros: TAKES CARE OF EMPLOYEES, BALANCED AND HAS STOOD THE TEST OF TIME..................................................................................................................
Cons: OVERTIME........................................................................................................................................

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Passionate

Assist the Financial Planner with Solving of queries and doing follow-ups and giving feedback to clients, Assist in selling of financial products, Client facing role, branch and client liaison, General administrative duties, Telephonic communication to appointments bookings, Liaise with clients, etc We are a strong team, we work hand in hand with our client, we spend most of the time laughing and sharing ideas around lunch time and we are a family. I learned more about FNB Financial Products, I learned how to deal with customers in a professional manner, I learned a lot in the Financial industry. I enjoy my job a lot more especial when the business is doing well, i enjoy organising functions for my collegues, I enjoy making other people smile. Ensure customer needs and expectations are understood, Deal with customer complaints and finding ways to resolve them, Build and maintain enduring and rewarding relationships with clients and reaching target when we don't business.

Pros: Attending workshops
Cons: Misunderstanding with a client

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Contributing positive

Liaise with clients Network with Insurance companies and other departments Handling of documentation and complying with requirements of the industry Relationship retention and customer centric Target driven Commitment to client service excellence Good relationship, I work hand in hand with them I learned a lot from my current job, able to handle difficult client, know how communicate with client, Building and maintaining business relationship. I enjoy to be a Team player, delegating responsibility and contribute to successes, I always enjoy a challenge and neither to achieve my goals Ensure customer needs and expectations are understood Deal with customer complaints and finding ways to resolve themProvide selling/product solutions to clients Execute activities within risk and compliance

Pros: Bank Benefits
Cons: Fraud stars

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Excellent learning customers

a typical work day is fun everyday is a new day, new challenges I have a great relationship with my co-workers I have learnt working as one person new adventures challenges that are I face is when there is a lot of work.

Pros: great working environment
Cons: underpaid

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...............I'm in need of a job

Pros:
Cons:

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Quick learner

I am a quick learner someone who always like to learn new things. I also like to meet new people and new environment,l am in a position of bcomm degree which I think it will help me on my new job

Pros: New challenges
Cons: Meeting new people

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Good way to learn about customers.

I worked daily with customer's face to face, and I've learned a lot about how people would like to be treated. Always striving for a best customer service and learn how to be efficient and professional at all times. The most important thing I've learned is customer service.

Pros: Best way to know your clients
Cons: Not being able to satisfy every customer

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Excellent learning

I am hardworking person, love interacting and learning from others, i work well individually as well as in groups. I work well under pressure. I always aim to excel in all that I do

Pros: Great opportunity to be recognized for my hard work
Cons: I can work long hours

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How can we help you

Assist on operating switchboard and taking incoming calls; Receiving and screening of calls; Relay Message timeously to appropriate people and follow up when necessary; interact with clients and staff in professional manner;anticipate requirement in diary for task other than meetings; preparing of meetings and organising office functions; preparing reference material for meeting; keeping track of new and existing clients through updating contact list; Able to communicate effectively at all levels; Peoples person Comfortable with working independently or in a team, supervising and or leading Team player, delegating responsibility and contribute to successes I’ve learned a lot form my current role, but now I'm looking for a new challenge, opportunity to broaden my horizons to gain a new skill-set, all of which I see the potential for in this job. Engage with the customers in a professional manner and deliver service Ensure customer needs and expectations are understood

Pros: being able to assist
Cons: Fraud

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Excellent learning curve

- i have proven myself to be a team player - i learnt how to be patient and self motivated -i enjoy resolving clientele queries -i determine my own salary -flexible hours -pushing sales

Pros: great experience
Cons: not in relation to what i studied

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