Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Opportunities
Assist on operating switchboard and taking incoming calls; Receiving and screening of calls; Relay Message timeously to appropriate people and follow up when necessary; interact with clients and staff in professional manner; dairy management; schedule and manage internal and external meetings; appointment reminder; anticipate requirement in diary for task other than meetings; preparing of meetings and organising office functions; preparing reference material for meeting; keeping track of new and existing clients through updating contact list; file retrieve all documents electronically; manage filing system on a daily basis; prepare correspondence; format documentation; other support and administration duties; ensure all issues are actioned and deadlines are met; manage stationary suppliers Network with Insurance companies and other departments Engage with the customers in a professional manner and deliver service Ensure customer needs and expectations are understood
Pros: Promotions
Cons: Fraud
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Excellent learning customers
a typical work day is fun everyday is a new day, new challenges I have a great relationship with my co-workers I have learnt working as one person new adventures challenges that are I face is when there is a lot of work.
Pros: great working environment
Cons: underpaid
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Excellent learning and morals
its a very good company to work for,. the co-workers are very helpful and encourages to excel in what ever i do. i have learnt that you cant get anywhere if you don't have a hard work ethic.what i enjoy most of being at FNB is that i have have become a all rounder in all fields.the most challenging aspects that i have learnt is that there are always changers.
Pros: grate perks on education
Cons: work long hours and not been made permanat
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How can we help you
Assist on operating switchboard and taking incoming calls; Receiving and screening of calls; Relay Message timeously to appropriate people and follow up when necessary; interact with clients and staff in professional manner;anticipate requirement in diary for task other than meetings; preparing of meetings and organising office functions; preparing reference material for meeting; keeping track of new and existing clients through updating contact list; Able to communicate effectively at all levels; Peoples person Comfortable with working independently or in a team, supervising and or leading Team player, delegating responsibility and contribute to successes I’ve learned a lot form my current role, but now I'm looking for a new challenge, opportunity to broaden my horizons to gain a new skill-set, all of which I see the potential for in this job. Engage with the customers in a professional manner and deliver service Ensure customer needs and expectations are understood
Pros: being able to assist
Cons: Fraud
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Excellent learning curve
- i have proven myself to be a team player - i learnt how to be patient and self motivated -i enjoy resolving clientele queries -i determine my own salary -flexible hours -pushing sales
Pros: great experience
Cons: not in relation to what i studied
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Learning
Liaise with clients, Network with Insurance companies and other departments, Handling of documentation and complying with requirements of the industry, Relationship retention and customer centric, Target driven, Commitment to client, service excellence, Vast knowledge of banking products, Solving of queries and doing follow-ups and giving feedback to clients, Assist in selling of financial products, etc. We have a good working relationship. Building and maintaining a good relationship with a client, able to listen and communicate. I enjoy my job, seeing different clients everyday. Engage with the customers in a professional manner and deliver service Ensure customer needs and expectations are understood Deal with customer complaints and finding ways to resolve them Build and maintain enduring and rewarding relationships with clients
Pros: Knowledge in human behaviour
Cons: Fraud
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Hunger for opportunity
Assist on operating switchboard and taking incoming calls; Receiving and screening of calls; Relay Message timeously to appropriate people and follow up when necessary; dairy management; schedule and manage internal and external meetings; appointment reminder; preparing of meetings and organising office functions; preparing reference material for meeting; updating contact list; file retrieve all documents electronically; manage filing system on a daily basis; prepare correspondence; manage stationary suppliers and any other ad hoc secretarial and administration duties; relief on reception as and when required. Handling of documentation and complying with requirements of the industry Relationship retention and customer centric Target driven Vast knowledge of banking products Solving of queries and doing follow-ups and giving feedback to clients Assist in selling of financial products Client facing role, branch and client liaison General administrative duties
Pros: opportunity
Cons: Fraud
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Exellent learning curve
company is a very nice company to work for, very homely welcoming and looks after their staff. open room for improvement and always open for suggestion on how they can change the company protocol to make employees happy
Pros: great growth opportunity
Cons: long working hours
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Passionate
Assist the Financial Planner with Solving of queries and doing follow-ups and giving feedback to clients, Assist in selling of financial products, Client facing role, branch and client liaison, General administrative duties, Telephonic communication to appointments bookings, Liaise with clients, etc We are a strong team, we work hand in hand with our client, we spend most of the time laughing and sharing ideas around lunch time and we are a family. I learned more about FNB Financial Products, I learned how to deal with customers in a professional manner, I learned a lot in the Financial industry. I enjoy my job a lot more especial when the business is doing well, i enjoy organising functions for my collegues, I enjoy making other people smile. Ensure customer needs and expectations are understood, Deal with customer complaints and finding ways to resolve them, Build and maintain enduring and rewarding relationships with clients and reaching target when we don't business.
Pros: Attending workshops
Cons: Misunderstanding with a client
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Teaches the importance of working with people and being honest.
Since I started working at FNB I can see that my confident has improved I work with people everyday and it made me to smile everyday and be friendly ,to be people's person, to be someone a person can trust to share his/her problems with believing I can bring solution.its makes me feel good to be able to help people and give them a smile also.in short I would say am a financial doctor because people come to me believe and hoping to receive healing and help that will solve their problems. I enjoy working with my colleagues we are more like family than colleagues. I have learned that integrity and honesty and dedication are very important at work to be able to grow as an individual.
Pros: promotion would be appreciated
Cons: im a hardworking person working hours dont bother me as long the salary is good
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