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Wns Reviews

 

Customer service

I have learned how to deal with different people.I also learned how to deliver good customer service.I enjoyed working in an IT environment .I have a good communication with my team and manager .I have learnt how to work with a team.The most challenging aspect is to deal with difficult customer,and being unable to help the customer

Pros: I meet company targets and there is a growth within the customer
Cons: 9Hours

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Work life

The place where I am working has a lot of good opportunities and has alot of room for growth through alot of hardwork , everyone is very helpful and friendly Its a good place to work I enjoy helping customers out and I get excited when they are satisfied with my services The most challenging thing is to make angry customers satisfied and happy with the services in our company

Pros: Continuously having good stats
Cons: Work load

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Excellent customer care skills,.

A good relationship of between the co-workers is a high light. A typical work day. I enjoy the appreciation i get from customer when their services they order from me are up and running helping the business operate and the thanks we get for an irate customer when we have resolved his query. I have learnt to have patience and to multi task.I have taught myself to walk in someones shoes. The biggest challenge is not having an enough support system to help the customer to the fullest. As most people with knowledge of the business process have left it can be difficult to get the full know how of how to go about resolving certain queries.

Pros: Great opportunity to getting ahead in the company.
Cons: Long working hours

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Excellent learning curve

I've enjoyed the new experiences. However always looking out for new and better oppurtunities. Compensation not meeting my likes, I'm a hard worker who's ambitious to learn, and accept. New challenges. I woke my best to overcome these challenges and pursue my dreams

Pros: Good training and knowledge base
Cons: Long working hours

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Excellent customer care skills,Taught me the ability multi-task.

A good relationship of between the co-workers is a high light. A typical work day. I enjoy the appreciation i get from customer when their services they order from me are up and running helping the business operate and the thanks we get for an irate customer when we have resolved his query. I have learnt to have patience and to multi task.I have taught myself to walk in someones shoes. The biggest challenge is not having an enough support system to help the customer to the fullest. As most people with knowledge of the business process have left it can be difficult to get the full know how of how to go about resolving certain queries.

Pros: Great opportunity to getting ahead in the company.
Cons: Long working hours

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My Call Centre Job

I am a 29 year old woman with kids, I enjoy being around and working with people. At the call centre i speak with different people every day and and get to know different kind of people and the way they act, i have now learn to mange and calm down a angry person. In this job we work in teams that are mananged by a team leader, this is the person who looks after a team and make sure that we do our job and we work as the family. I enjoy working with them we are like a family that is forever laughing and we treat each other with respect. Talking is one of the thinks i like to do so this job keep me doing what i enjoy the most

Pros: Call centre have lot of work to do and one can talk from the morning till you leave but its also shows you the different people around you
Cons: 8hr

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Excellent learning curve

I work well with others as i am a great team player . I learn fast and well from others , I am always willing to help others . I am able to set deadlines and achieve them .

Pros: Would love to work at a company with growth
Cons: long hours

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Excellent learning curve

I am a very hard working person, who is eager to learn more, given an opportunity I am a very fast learner, I have experience in customer service and I am a team player, I work well under pressure, It will be my Honor and to work for your company..am a hard worker and fast learner

Pros: Great opportunity and hard worker
Cons: none

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Be positive

I strive for perfection, work well under pressure and always put the citizens needs first. The reputation of the company is a paramount and so are the goals uof management and my colleagues. I like to be successful in everything I do and to give my best at all times. I am extremely confident as I know that I will be an asset to the company that employs me. My success in life is based on determination and discipline. I Wedaad Abrahams wish to apply for any position available in your company, and hope that you would consider my application. Regards Wedaad

Pros: love a challenge
Cons: travelling

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Excellent at learning and applying what I have learnt

I am a believer in anything she/he can do, I can to as well. And that work done by a team will always surpass that which is done alone. Every objective or goal can be achieved, it takes commitment, dedication and willingness. The best challenge is being able change an angry customer to a happy one because if one can accomplish that, any other challenge can be accomplished.

Pros: Lively working environment
Cons: Not enough support for growth

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