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Capita Reviews

 

Gained a lot of experience

nothI have gained a lot of experience from capita but their working shifts are not that good one of the reasons why I'm looking for another job. er job.

Pros: Great vibes
Cons: Long hours

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Horrible

Horrible horrible horrible horrible horrible.

Pros: None
Cons: Too many

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A typical work day

A typical work day would consist of responding to customer e-mails, resolve queries over web chat as well as over the phone. Also through working within the company I’ve learnt to manage a team, work with a team and be a leader, I enjoy being able to help customers wherever I can and that’s where the challenging part comes into play, no customer is the same and each matter needs to be resolved According to policy.

Pros: Opportunity for growth
Cons: Not always recognized for growth to take place

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Excellent learning

We are working nice as a team learning to each other respecting th each other and the customer s even though the challenges I is upon us but because we stand together as a team and we conquer it and the work is becoming easy .

Pros: Hardworking it's the best
Cons: 12 hour's

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Hhvhbh

Hyygjiubbbbbhhcggcggxtgchbbhvghffdddddddddddddddddddd hcvcddxfc better gghfxcgggyhfbchthbfggfdffffffffffffffffffffffffffffffffffffffffffftttfffffffffffffffffffffffffffggggfgfgttttftttftffffgggghggghhhhhhbbhhhhhhhnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnmmmmmmmmmnnnnnnnnnmmnnmnnnnnnnjjjjhhhhhhggggggggggggggggggggccggg

Pros: Bhghyhh
Cons: Ggyyghuu

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Great learning curve

Working at Capita was a great challenge but at the same time a great learning curve. Co-workers were great, good relationships were built. Everything was fast paced. What I loved about the company is the friendliness. What I did not like was that managers are lacking in the fact of taking employees feelings into consideration, and confidentiality.

Pros: Great learning experience
Cons: Long working hours

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Excellent

Good company that has allowed me to interact with both local and international clients. It is good for the learning and gaining experience. Great co workers and managers and it allows those who are starting in the working field to find balance

Pros: Great experience
Cons: Shifts

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Great opportunity to gain experience

DdffWorking for Capita has its ups and downs such as any other business. But a typical day at work is pressured however, excellent target reaching competition between the advisors. There are growth opportunities in the managerial positions and its a great opportunity to gain experience.

Pros: Growth opportunity
Cons: Late shifts

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Good company

Typical work day is speaking to UK customer regarding bills, Network,Port in Port outs etc. Very difficult customer that always expect you at your best. Customers that expects you to know everything, *even things that are outside your scoup. You as the agent would still go the extra mill for exceptional customer service. My relationship with co-workers makes its a fun working environment. I enjoy going to work and I've learnt a lot from currently employeer.

Pros: Work environment
Cons: Long hours little pay.

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Excellent review

In my current job, the typical work day involves long hours 11 hours and high volumI enjoy the atmosphere and environment, as well as the work because mainly involves changing booking and refunds. People work together and a a team.e of calls.With my current job, I have learnt that I'm capable to achieving any goals that I set out for myself. I enjoy the easy going work flow. The challenging part about the job is the forever changing polices as it is Airways business.

Pros: Great opportunity for promotion
Cons: Long hours

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