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Absa Reviews

 

Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISE AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z.F SHABALALA

Pros: i will love to be promoted
Cons: 8 hours

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Fraud investigator

I started working at Absa in 2012 as an ATM Claims Agent. Shortly afterwards, I started working as Fraud Analyst in Internet Banking Fraud and have been in the department to do. As part of my role, I engage with management, team members where we share best practise ideas, and with customers giving feedback on cases of fraud and explaining the process in detail, as I believe that customer relations form the basis of any business. In my line of work, professionalism is key and I display a high level of integrity in everything I do. My role has exposed me to different facets of the business and I have gained emotional maturity that is required to empathise with clients without compromising on professionalism. I enjoy engaging with customers and providing them with the best service at all times.

Pros: I guess we all want growth but for me its more of perfecting my current role then move within so i will know and perfect when and if the importunity what i will be doing.
Cons: when you love what you doing and want to give the best service extra hours will never be a problem.

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISED. AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z,F SHBALALA

Pros: i will love to be promoted
Cons: 8 hours

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Very good learning experience

Its a good company to work for and your growth is dependent on your hardwork with good working hours and good incentives when you work hard.challenges are there but they help you master your job and they give you the experience on how to solve problems .

Pros: Great company for growth
Cons: Products difficulties for clients

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Very challenge environment

Meeting monthly sales targets Bringing in new client to the Business maintaining a good relationship with the clients Collaborate well with my collegues Handling of customers complaints and solution them accordingly

Pros: Very good career path for growth
Cons: Long working hours

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I have previously worked for FNB from 2008 to 2015

I have previously worked for FNB from 2008 to 2015 starting as a Teller, Collections official, Multi skilled consultant then Sales and service consultant until i was appointed at ABSA middle office in January 2016 up to date as a cConformance consultant

Pros: It made me to grow and gain much experience in a Financial industry
Cons: being able to work under pressure and meeting your target

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Excellent learning

i currently don't work but the working there was nothing but of great pleasure. the person i worked under was understanding and helped were help was needed. on day to day basis i would lock in at 8 and answer calls from different clients and help with their different needs as i was a customer service client, i enjoyed working with co-workers as i'm a peoples person, i learned a lot about being patient as i didn't have that in me and most of all the really loved helping the different clients that called in on a daily basis.

Pros: great environment for growth
Cons: long working hours

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Learning curve

I deal with clients everyday, it has taught me the importance of how to handle a situation when a client is irrate and constantly be aware what most people forget. A client enables a company to exist, so one has to always know how to handle a situation and what to do. I'm a team player and can work independently, I get along with everyone and respecting every individual despite of who they are. For I too would want to be respected. When mutual respect is present, it's easy to develop a good working environment, where friendships can be made. I enjoy actually getting a solution to problems, I'm result orientated, you learn more and develop yourself.

Pros: Opportunity for growth
Cons: Working till 8pm

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Good

Good relationship with my colleagues. we have fun in our working environmental Being such a person I am always willing to go an extra mile, without prejudice with regarding to my seniors. With my personality ,endurance, loyalty and respect towards others, I feel that being in this position i can render a much a better employee to the company.

Pros: good
Cons: normal hhours

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My review on working at ABSA

I learned to take my job seriously and to be up to date with the changes around my company and the service am giving and keep increasing my product knowledge and people skills from my manager i have leaned to keep things professional and importance of doing things right the first time From co-workers i have learned that no man is an island we need each other so we can perform best in our jobs and making the work environment worker friendly most enjoyable is when i realized that i had given a satisfactory service and clients ,management and colloquies are happy with my contribution

Pros: Support
Cons: Growth

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