Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great work experience being able to offer excellent customer service.
Offered opportunity to exceed and make my own weekly & monthly targets excites me in this role. Contributing towards team ultimate objective including assisting sales to achieve targets. Working well under pressure and able to prioritize time spent at work wisely. Complaince and adherence to internal and external regulations and maintaining high professional standards at all time.
Pros: Proactive problem solving
Cons: Balancing act between credit principal and sales targets.
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Very challenge environment
Meeting monthly sales targets Bringing in new client to the Business maintaining a good relationship with the clients Collaborate well with my collegues Handling of customers complaints and solution them accordingly
Pros: Very good career path for growth
Cons: Long working hours
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Its been great
looking for growth, it has been not going well in this aspect, looking for opportunitie inside have been impossible. finacial growth has not been well and being in the same position for more than 3 years. thanks
Pros: baning benefits
Cons: bad growth
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Excellent learming curve and Ihave gained lots of experience.
It was a friendly environment and there was an open door policy with management. Call cenre is a happy environment where wyou work freely and exprss yourself amd this also contribute in working smart and achieving monthly targets.
Pros: there was a room for growth
Cons: company relocated to Johannesburg
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I worked different department at absa,customer service,call centre and administrator
Good day Please receive my application ,I am a good match for this post, I am unemployed and available immediately, thanks Should you wish to interview me ,please contact me on 0762522937,thanks. Regards William
Pros: opportunity to be promoted
Cons: ddnt get an opportunity to be promoted
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Excellent learning curve
Raphiri Masello Renoldah Application Letter I am currently employed at Barclays Group Africa as a KYC Consultant. My duties entails request more information from the consuming on its corporate group compositions; agree on other approach usage restriction with the consuming customers on a bilateral basis as the case may be reject the access request am Remediating the clients by following the remediation standards 1st Tier ;2nd Tier and 3rd Tier to take clients out of restrictive control for fica purpose , ensuring that projects are run in compliance with the Organization’s requirements, providing guidance and support to my teammates and clients. My previous work experience entails working as a Customer service Consultant Please see below my resume. Thank you for your consideration, Yours Sincerely Masello Raphiri (Miss)
Pros: great learning enviroment
Cons: none
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Paying for studies
our review is not to sell yourself or give your job description (your CV does that)! Rather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job
Pros: Nice working hours
Cons: Limited promotion
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Good experience
The experience is good dealing with customers, coming to an environment were the work ethics are at par, I have learnt to deal with irate clients, I have gained customer service skills, Problem solving skills It might be challenging but I'm willing to engage in every project we as a department handle, I strive to work under pressure and dillinger within expected Slate
Pros: good experience
Cons: far from home
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Learnt a lot about working with people especially handling conflicts .
A typical work day is calling clients to get them to rectify their cheque based overdrawn account and thereafter submit a report on the task. The time frame of the task is between 08:00 am till 10:00. The the sanctioner have comments about your report its returned for re-work dead line before 15h00. Ad hoc requests such as request bank codes, increases in credit limits also forms part. The role is risk based and naturally there is conflict between sales and credit.So at times this puts stain on the relationship . I have learnt that managing expectation is key in any working relationship . Its important to establish common objectives I enjoyed learning new things the most and working on new credit based applications Systems issues , non responsive customers , processes and red tape .
Pros: Learnings
Cons: Gets very adminstrative with all reports going back and forth
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Experience gained
I have gained great experience working in a team, as an individual and under pressure. I am a dedicated and compassionate person. i acknowledge diversity and have a good relationship with other employees in the branch and even in other branches(other town). I ask for assistance where I struggle and also share my knowledge and experience with other collegues. I
Pros: Daily interaction with customers and getting satiesfied when the customers are happy with my service. Recognizing hard work by sending recognitions.
Cons: Having to always look for suspecious people or objects.
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