Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Complex Query Specialist
Being the 'Go-To' guy for all company queries and being given a mandate that slightly higher than that of my peers realy makes me feel I can be impactful in a positive way to the business as some of the calls I made assisted in client retention, amongst others. That's just a typical work day for me
Pros: huge growth opportunity
Cons: top down management style
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Is a excelent invironment for upcoming leaders
Lot of challenges and preasure,there is a platform to really test your skill and caracter due to the level you are tested on all aspects,i succeeded numourous times there,you can succeed no matter what your position and it all comes down to your mental drive
Pros: Good learning invironment
Cons: high preasure area
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SALES
Deliver exceptional sales performance Analyses Score card Run with sales meetings ensuring staffing capacity Generate business by doing presentations outside offices at group schemes, business units and other companies identified
Pros: sales
Cons: sales
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Excellent learming curve and Ihave gained lots of experience.
It was a friendly environment and there was an open door policy with management. Call cenre is a happy environment where wyou work freely and exprss yourself amd this also contribute in working smart and achieving monthly targets.
Pros: there was a room for growth
Cons: company relocated to Johannesburg
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Your relationship with co-workers
Good working relationship with my co-workers with team work and well groomed and matured staff with great personalities and quality working experience.
Pros: Limited
Cons: Normal working hours`
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Before you earn, you work
A day wasted is money lost , big company and competition amongst colleagues is too high let alone our company's competitors. It was a great opportunity for me.
Pros: It was a big company, with lots of opportunities for career growth.
Cons: Doing okay, was never enough
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TYPICAL DAY
daily work day Verify that the documents are correct and compliant, once verified confirm on Systems. Educate frontline staff members on the policies and procedures on the differentproducts where disputes have been identified Adhere to all policies and procedure and business rules at all times. How do you know your customer? Identity customer and verify information and fica reporting standards.Work flow distribution checking spread sheets and checking if all information is updated correctly and accurately. I aim to make a difference in my work-place through my contribution and to touch the lives of my co-workers through my positive attitude. I have learnt to always work hard and achieve my targets. I enjoy the people I work with and my team as a whole unit, The most challenging aspect of my job is systems if they offline , I look for other ways to complete my project for the day.
Pros: Excellent platform to increase your knowlegde and move up the corporate ladder
Cons: Position only contract basis not permanent
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The Most Challenging and Interesting aspect of my Job
To always be versatile and active as we work on a lot of different Projects. To always be available to help your Clients when they call. Always have the willingness to be responsive to your clients
Pros: You can work any any department as we are given skills through Training
Cons: Normal working hours
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Great working environment with support from bottom up and vice versa
Working with Absa has groomed me into a better and more professional engineer than i was a few years ago. the environment is work friendly and the people are well supportive. i have learnt how to work on a team and understand the importance that each role player plays withing a project. i enjoy doing projects where i am less supervised or with no supervision at all, this gives me room for thinking and making decisions based on the observations and customer needs.
Pros: As per the structure, there is room for growth and promotions within the department.
Cons: Long working hours,
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Was an excellent learning curve,i learned so much about banking,customers and team work
I learned alot learned about the banking world,customer service and team work. I had an excellent team to work with,we always drived and motived each other to do better and my realationship with my co-workers was excellent I enjoyed the enviroment so much because we use to work hard and play hard
Pros: incentives,free lunch and snacks every now and then
Cons: none
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