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Absa Reviews

 

Fraud investigator

I started working at Absa in 2012 as an ATM Claims Agent. Shortly afterwards, I started working as Fraud Analyst in Internet Banking Fraud and have been in the department to do. As part of my role, I engage with management, team members where we share best practise ideas, and with customers giving feedback on cases of fraud and explaining the process in detail, as I believe that customer relations form the basis of any business. In my line of work, professionalism is key and I display a high level of integrity in everything I do. My role has exposed me to different facets of the business and I have gained emotional maturity that is required to empathise with clients without compromising on professionalism. I enjoy engaging with customers and providing them with the best service at all times.

Pros: I guess we all want growth but for me its more of perfecting my current role then move within so i will know and perfect when and if the importunity what i will be doing.
Cons: when you love what you doing and want to give the best service extra hours will never be a problem.

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Excellent and learning every day

Developing automated SAS Codes to run the Retail Models monitoring reports by looking at measures such as Stability in terms of volumes, Numbers and Model outputs (PDs), Risk differentiation and its impact on Portfolio capital and Rank Ordering ability (Gini Coefficient). The portfolios that were in scope for my responsibilities include Home Loans, Vehicle Finance, Personal Loans and Platinum1. Compiling the results in the Micro-soft excel. Present the findings of the reports to the Absa Retail Committee. Prepare the pack, draft minutes and action items of the meeting.

Pros: Gowth
Cons: Lack of working resources

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I am currently working as telesales consultant at credit clear company

I have all experience and qualities to deliver at all times very eager to learn,always ask if I don't understand, team players and educate each other, I am always do follow ups with my existing clients in order to get how is the service and get referrals

Pros: I was a customer service and get promoted to sales consultant due to my performance and the way I was priobing to my clients, I am.passionate about sales and seevice to my client and I can increase customer based within short period of tiime
Cons: customer sevice,customer oriented, acuracy,curtesy, time management,team work,team leader, sales driven,targed met

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Do to others what you will like them to do to you

I work at Absa bank from 2009 till now 2016. I have been working from different departments but for company and in every every department I make relationships from my colics to our clients that came every time to us day in day out.I enjoy working with people and I am a peoples person,humbled and thoughtful towards other like one event that a client came into the bank needing assistance with bulk money and there was one body at the bulk and they came to my teller and I help the client with a smile and great assistance and had persistency towards the client up untill I was done helping them and they where thankfull and left the bank very happy. The relationship between me and colics is great and team related, I have learned a lot within the experience I have in the bank and that it feels good to go to work not only to go and work but also helping others in there need.

Pros: From customer service clerk to a Teller
Cons: 9 hours

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I am looking for a company that values employees

A typical work day start at 07:30 am and ends at 17:00 pm were my duties are split I assist in the teller, host areas to allow for lunch breaks and the balance of my day is spent resolving supplier issues and the daily branch admin. I have learnt to be more accretive in different areas and have been on managerial courses to develop managerial skills which I now apply in my day to day job functions. the Staff I work with are like any other we have our good and bad days but we support each other were we can and through this I have developed a good working relationship with my co-workers. I enjoy admin it is my strong point, dealing with clients can be difficult but also rewarding.

Pros: Working for a large company for so long gives you a sence of job security
Cons: My work consumes alot of my personal time because I take work home to complete

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Excellent working condition

it is good working at my current company but the only issue i have is that there is no place for growth no promotions no permanent positions, my typical day i start work at 7:30 i have tea break at 10 lunch at 12 and 16:00 i go home i sometimes work overtime when we have a lot of work but i really need change need new enviroment

Pros: patient with employees
Cons: no opportunity for growth

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Excellent working condition

it is good working at my current company but the only issue i have is that there is no place for growth no promotions no permanent positions, my typical day i start work at 7:30 i have tea break at 10 lunch at 12 and 16:00 i go home i sometimes work overtime when we have a lot of work but i really need change need new enviroment

Pros: patient with employees
Cons: no opportunity for growth

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Very challenging but gaining excellent interpersonal skills.

This is a very challenging role but I am gaining good experience especially with regards to communication an d interpersonal skills. I also have to apply my analytical skills in this role so that I can find the most effective way to sell products. My career ambition is to be a Business Analyst but I am very much grateful for this experience.

Pros: Great career advancement
Cons: Long hours

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They is portal that have all absa product it assist when ever we dont know what to do

it a very polite working environment we always work as a team in assisting client we always living in our company values of which it respect integrity service excellent and give the best service

Pros: there are oppotunities i was doing telephone banking and now am promoted to sales
Cons: 8 hours per day

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Eager to learn and out in extra time

I have been working for a Financial Adviser for 10 years. I have experience in making appointments, managing his diary, face to face interaction with clients. I was the first person the clients meet in the office, Dealing with queries from clients and also Insurance and Investment Houses. Ordering stationary, and had 4 staff working under me. My strongest asset is that I am always willing to learn more about a product or a organization. I am neat and well spoken and always have the organization or clients best interest at heart. I am loyal and honesty is a very important character to have.

Pros: Earger tolearn, extra time. quicklea
Cons: Relocatining at the moment

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