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Absa Reviews

 

Fraud investigator

I started working at Absa in 2012 as an ATM Claims Agent. Shortly afterwards, I started working as Fraud Analyst in Internet Banking Fraud and have been in the department to do. As part of my role, I engage with management, team members where we share best practise ideas, and with customers giving feedback on cases of fraud and explaining the process in detail, as I believe that customer relations form the basis of any business. In my line of work, professionalism is key and I display a high level of integrity in everything I do. My role has exposed me to different facets of the business and I have gained emotional maturity that is required to empathise with clients without compromising on professionalism. I enjoy engaging with customers and providing them with the best service at all times.

Pros: I guess we all want growth but for me its more of perfecting my current role then move within so i will know and perfect when and if the importunity what i will be doing.
Cons: when you love what you doing and want to give the best service extra hours will never be a problem.

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISE AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z.F SHABALALA

Pros: i will love to be promoted
Cons: 8 hours

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISED. AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z,F SHBALALA

Pros: i will love to be promoted
Cons: 8 hours

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Very good learning experience

Its a good company to work for and your growth is dependent on your hardwork with good working hours and good incentives when you work hard.challenges are there but they help you master your job and they give you the experience on how to solve problems .

Pros: Great company for growth
Cons: Products difficulties for clients

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Cover letter

I’m a self starter and a good team player who enjoys sharing knowledge with fellow colleagues. I go an extra mile for quality, perfection and goal achievements.

Pros: I really enjoy working with people and have developed excellent communication skills as an Consultant customer services . This, combined with the fact that I am a highly motivated and conscientious worker makes a customer service position perfect fit for me. A resume detailing my skills and work experience is attached for your review.I would appreciate an opportunity to meet with you to further discuss my qualifications
Cons: Customer engagement, is increasingly being driven by a more digital mindset and evolving market. In the next decade the majority of your customers will be millennials and there has never been a better time for African businesses to embrace digital transformation.

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SALES

Deliver exceptional sales performance Analyses Score card Run with sales meetings ensuring staffing capacity Generate business by doing presentations outside offices at group schemes, business units and other companies identified

Pros: sales
Cons: sales

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Learning curve

I deal with clients everyday, it has taught me the importance of how to handle a situation when a client is irrate and constantly be aware what most people forget. A client enables a company to exist, so one has to always know how to handle a situation and what to do. I'm a team player and can work independently, I get along with everyone and respecting every individual despite of who they are. For I too would want to be respected. When mutual respect is present, it's easy to develop a good working environment, where friendships can be made. I enjoy actually getting a solution to problems, I'm result orientated, you learn more and develop yourself.

Pros: Opportunity for growth
Cons: Working till 8pm

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Retail Sales Consultant

I work from 8h00 to 16h30 in the afternoon . I get along very well with my colleagues as I like to help where I can. I learnt how to be disciplined about your financies. I enjoy seeing my clients growing in terms of handling their finances. The most challenging expect is to try to reach your annual targets in this tough economic period .

Pros: Benefits the company provides to its workers
Cons: Office bound as a result I can't go and source the businesss outside.

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Good working skills

I am a hard worker the lady who likes socialising with different kind of people from different angles of life. I really like leaving things better than I found them should I be successful in my application I promise to be a long term asset to the company and organization itself.

Pros: Working hard
Cons: No problem

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Complex Query Specialist

Being the 'Go-To' guy for all company queries and being given a mandate that slightly higher than that of my peers realy makes me feel I can be impactful in a positive way to the business as some of the calls I made assisted in client retention, amongst others. That's just a typical work day for me

Pros: huge growth opportunity
Cons: top down management style

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