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Absa Reviews

 

Fraud investigator

I started working at Absa in 2012 as an ATM Claims Agent. Shortly afterwards, I started working as Fraud Analyst in Internet Banking Fraud and have been in the department to do. As part of my role, I engage with management, team members where we share best practise ideas, and with customers giving feedback on cases of fraud and explaining the process in detail, as I believe that customer relations form the basis of any business. In my line of work, professionalism is key and I display a high level of integrity in everything I do. My role has exposed me to different facets of the business and I have gained emotional maturity that is required to empathise with clients without compromising on professionalism. I enjoy engaging with customers and providing them with the best service at all times.

Pros: I guess we all want growth but for me its more of perfecting my current role then move within so i will know and perfect when and if the importunity what i will be doing.
Cons: when you love what you doing and want to give the best service extra hours will never be a problem.

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Excellent and learning every day

Developing automated SAS Codes to run the Retail Models monitoring reports by looking at measures such as Stability in terms of volumes, Numbers and Model outputs (PDs), Risk differentiation and its impact on Portfolio capital and Rank Ordering ability (Gini Coefficient). The portfolios that were in scope for my responsibilities include Home Loans, Vehicle Finance, Personal Loans and Platinum1. Compiling the results in the Micro-soft excel. Present the findings of the reports to the Absa Retail Committee. Prepare the pack, draft minutes and action items of the meeting.

Pros: Gowth
Cons: Lack of working resources

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Excellent learning curve

I have built and managed good relations with my co-workers. When I am not there my portfolio of clients is well taken care of. Transferring skills to new staff members. The past year has taught me patience, building relationships with external and internal clients. Maintain good relations and mostly treat clients with respect, integrity and honesty. I enjoy running with CSI projects as this is part of giving back to the community, helping the needy and also showing empathy. The most challenging aspects of my job is that not everyone understands the rules of the bank and why they are in place. You will find that at times clients expect to receive over and above what the bank is contracted to do and within the borders of all relevant laws and regulations.

Pros: lots of knowledge
Cons: limited growth

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Service excellence

I hope this information will be of much appreciation. As told I have 5-6 years experience in this field and just know I'm the right candidate for this job opportunity since I'm very familiar with the line of work I really do hope I'm considered for the opportunity. Most challenging for me would be a customer that's been sent from post to post. I believe I have a great relationship with my co-workers to

Pros: I see myself growing
Cons: favouritism

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Excellent learning curve and experience with different personalities

Working for Absa helped me grow as a person through all the different types of personalities one crosses. The learning curves developed alot of things ....confidence...working hard...

Pros: There is always something new to be learned
Cons: Permanent Positions not always promised...so you kept on contract basis

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISE AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z.F SHABALALA

Pros: i will love to be promoted
Cons: 8 hours

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISED. AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z,F SHBALALA

Pros: i will love to be promoted
Cons: 8 hours

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Very good learning experience

Its a good company to work for and your growth is dependent on your hardwork with good working hours and good incentives when you work hard.challenges are there but they help you master your job and they give you the experience on how to solve problems .

Pros: Great company for growth
Cons: Products difficulties for clients

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Banking experience especially for compliance

I am working normal day hours which is eight and overtime if requested to work so. our working relationship is very nice because we were working as a team, we were assisting each other as a team. I gained more experience in Kyc, remediation and got a light on what exactly money laundering means, what are the peps and the legal documents which are needed to be uploaded on bank's systems. I have also gained an experience on Research. I enjoyed much of client data capturing and reviewing their documents. The most challenge is when we requests documents from the clients and they delayed to reach us.

Pros: Working smarter brings a quality job
Cons: Working under pressure disturbs good quality, so is much better to finish job in time to avoid pressure

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Banking experience especially for compliance

I am working normal day hours which is eight and overtime if requested to work so. our working relationship is very nice because we were working as a team, we were assisting each other as a team. I gained more experience in Kyc, remediation and got a light on what exactly money laundering means, what are the peps and the legal documents which are needed to be uploaded on bank's systems. I have also gained an experience on Research. I enjoyed much of client data capturing and reviewing their documents. The most challenge is when we requests documents from the clients and they delayed to reach us.

Pros: Working smarter brings a quality job
Cons: Working under pressure disturbs good quality, so is much better to finish job in time to avoid pressure

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