Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Wesbank Reviews

 

Great experience

Working at the banks as a fleet Controller is such a great experience because you deal with both the client and the suppliers eg Petrol stations or SANRAL OR Tracking companies. and the Learning never stops as there is a lot of changes.

Pros: Great Rewards eg gift vouchers
Cons: long working hours

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GROWTH OPPORTUNITIES

• Ability to work independently and in a team • Ability of interacting with people from different backgrounds and cultural groups • Willingness to learn from others and to share information • Leadership abilities

Pros: WELL EQUIPED GYM AND CANTEEN ....
Cons: QUALITY ASSEMENTS TOO STRICT

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Growth and development

I would like to share the skill,knowledge and expertise in line with customer experience. Knowledge in the finance sector in line with customer oriented to deliver best and excellent customer based

Pros: Awesome exposure
Cons: No recognition

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Excellent learning curve

It was nice working there, I learnt a lot. The company holds a very good reputation to their clients and stakeholders through the superior service that it provides.

Pros: Great company to work for
Cons: Resistant to change

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Team work priority

I had a good working experience with colleuges and environment was always a great and very challenging but also exciting as well to work with committed people and staff

Pros: Team work always appreciated
Cons: Overtime not ptovided

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Excellence

Keep tracking outstanding debts Plan course of action to recover owed money Locate and contact debtors Negotiate payoff deadlines and payment plans Handle customers' questions or complaints Identify gaps in the system and recommend solutions Build trust with debtors Update account status and database regularly Comply with requirements when legal actio

Pros: Excellent
Cons: Hard and efficiently

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Learnership

Service desk agent is the first point of contact for the users who call our IT service desk. Service Desk Agent answer incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 request in a timely fashion. As a service desk consultant we manage the overall desk activities, act as a further ascalation for the supervisor, take a wider customer role, report to a senior managers on any issues that could significantly impact the business, take overall responsibility for incident management and request fulfillment on the Service Desk.

Pros: Not limited to opportunities
Cons: Normal hours

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