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Webhelp Sa Reviews

 

Call center experience

10 years of working experience in call centre industry..dealt will all kind of customer.. ,...........,..................................................................................................................................

Pros: call centre
Cons: Yes

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Skill enhancer

I have enhanced my previous skills and have learnt/grown more intellectually in terms of being exposed to a different aspect of Customer Service.I llike the fact that i am exposed to international customers, exclusively in the UK. The customers are challenging and always come up withssomething new that i have to deal with and that is exciting for me as i love challenges, however i do not feel like i am getting paid enough considering the amount of work i do on a daily basis and high targets i have to reach.

Pros: exporing varieties
Cons: Long working hours, less pay

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Great opportunities for growth

The hours are very long. The environment and the stuff are amazing to work with. The company is big and growing everyday. You have to work under pressure all the time as their are KPIs to meet. I have learnt alot in terms of client and customer service giving providing them with exceptional experience within Vodafone. My greatest challenges are the long working hours and struggle of transport after a long tiring shift and getting home 2 hours after the shift has ended which makes it difficult to wake up in the morning resulting to be late. The relationship between my co-workers is wonderful.

Pros: Great opportunities for growth
Cons: Long working hours

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Great opportunities for growth

The hours are very long. The environment and the stuff are amazing to work with. The company is big and growing everyday. You have to work under pressure all the time as their are KPIs to meet. I have learnt alot in terms of client and customer service giving providing them with exceptional experience within Vodafone. My greatest challenges are the long working hours and struggle of transport after a long tiring shift and getting home 2 hours after the shift has ended which makes it difficult to wake up in the morning resulting to be late. The relationship between my co-workers is wonderful.

Pros: Great opportunities for growth
Cons: Long working hours

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Excellent learning curve

I enjoyed working for we help the staff was great the experience was wonderful. I learnt a lot about the cell phone network industry and I believe that my skills will equipt me to excell in any customer service position

Pros: Good learning opportunities
Cons: Management Anand HR not well organised and transparent

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Excellent learning curve

I enjoyed working for we help the staff was great the experience was wonderful. I learnt a lot about the cell phone network industry and I believe that my skills will equipt me to excell in any customer service position

Pros: Good learning opportunities
Cons: Management Anand HR not well organised and transparent

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Excellent learning curve

I enjoyed working for we help the staff was great the experience was wonderful. I learnt a lot about the cell phone network industry and I believe that my skills will equipt me to excell in any customer service position

Pros: Good learning opportunities
Cons: Management Anand HR not well organised and transparent

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Allowed one to grow,

Due to minimum stuffing that pushes us to work more hours, they is constant change in processes and leadership which leaders to minimum levels of growth, We work on giving great customer service on a daily to maintain the great service level we have with our clients . Setting KPI and make sure targets are met, reviewing stats and make sure we set president. Maintaining floor operations and make constant updates of any change that might take place.

Pros: Learn to work with diffrerent leaders and learn new leadership styles
Cons: minimum permanent growth

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I learnt a lot from Webhelp, it was very challenging and a great experience

I got to interact with customers from the United Kingdom, it helped me improve my English and accent. I became a great team player, I learnt to use my own discretion based on the problem I was solving, I figured that I am Actually good at multitasking and I have great interpersonal skills.

Pros: A good stepping stone
Cons: The long and flexi work hours.

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Learning Everyday

Great opportinity to experience a diversity of personalities at work and on calls. Such a privledge. Punctual before my shift. Adherence on par during the shift. I am extroverted with colleagues and management.

Pros: Growth
Cons: Long Hours

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