Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Passion for insurance industry.
I am directly responsible for ensuring that TV and Radio services are broadcasting at all times possible. Interacting with my fellow colleagues is fun and very interesting as one has to deal with different personalities and cultures throughout the shift. Attending to alarms, ensuring the correct escalation process is followed and also the correct SOP is followed ensure a good day. It is very stressful having to attend to many issues during a shift. I have learnt that I am in the wrong industry. During an aptitude test, it was found that my skills would suit the Sales Industry. This is what prompted me to seek employment in the Insurance Industry as a Technical person as this would maintain my technical interest as well. I enjoy being part of a team that understands what the goal is. The most challenging aspect of the job is being able to focus for twelve hours, ensuring no issues are missed.
Pros: Good company and secure employment.
Cons: No job satisfaction.
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Excellent working there
Maintaining sites, transmiiters,mast climbing antenna checks,measurements using ETL and spectrum analyser.Repairs and ordering spares and completing reports after maintenance.satellite receivers maintenance I have good relationship with my co-workers. I have learned to be confident and strong in this industry. Enjoying to make sure that the clients are happy by watching the channels at home. working on unpleasant weather.
Pros: offer other courses on their training portal
Cons: too much politics
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EXCELLENT LANGUAGE TO THE CLIENT
I am always being my self in the workplace committed my self in my job and i am a reliable man for an emergency issues in the work place . the company must benefit from me as i choose to work the company and i have a good relationship with other people in the workplace and also to respect the workplace
Pros: i really believe that in the workplace action speaker than words
Cons: 11 hours a day
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Fast Learner
Care, connect and create. These are the values that my company stands for. I thrive to match them everyday. Either with my work as a manager, with my stakeholders and when delivering quantity and quality content without missing any deadlines. We work as a team and we are all proud of what we do.
Pros: Growth
Cons: No work life balance
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Great working environment, there's diversity andequal opportunities
Multichoice is a great company, there's alot of diversity and equal opportunities, it's a great working environment. Very challenging and a bums on seat environment. People are very focused and encourage you and willing to help with queries that you can't resolve immediately.I have most definitely learnt that customer service is about listening and understanding the query before jumping to resolve and always putting your customer first at all times. Treat every query differently and make it a priority. Most challenging is the escalation process. ..it takes long and leaves you with a irrate customer
Pros: Benefits and perks
Cons: No work life benefits
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Excellent experience
I love my job as a customer service representative because i enjoy working with people. I meet different people with different characters everyday. Difficult customers are like a challenge for me and i feel so happy if i resolve the issue and helped the customer at the end of the day. I enjoy working with a team where we can sit and brain storm ideas on how to be better at our jobs.
Pros: Working with people
Cons: Working on weekends
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The experience was scintillating.
The company phenomenal to work, as you'd have a hassle free atmosphere as soon as you went till I knocked off. The best shift was the early shift from 7th to 3pm. The company taught how being panctual plays a big role in one's career and of cause all the technical side of the profession. The most challenging side was having to learn and perfect being technical savvy.
Pros: growth was slow
Cons: none
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Excellent Learning Curve
Multichoice it was a great company to be , I learned how to troubleshoot and fix where needed.giving good customer good service, learned how to talk to customers handling different issues in IT.the inviroment was good .the challenge is wen we deliver goods to customers.
Pros: Great opportunity for promotion
Cons: normal working hours
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Gooday company
Dear Sir/Madam I am applying for customer relations consultant position available, At your convenience, I'd appreciate the opportunity to discuss my candidacy for the position, You can find my cv attached to this e-mail. I am looking to bring my call center related experience and skills including: *Excellent Communication Skills, Customer orientated, Excellent telephone Manner, Self driven,Motivated, Dynamic, professional,ability to work under pressure, Team player,problem solving skills, relevant computer skills (Microsoft Office.),good listener,Solid work ethics and Desire to excel, Thank you for your consideration,I look forward to hearing from you soon. Sincerely Lionel Hardy
Pros: No opprotunity
Cons: excellent working environment
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Good learning experience
Working at multichoice is always busy and fun at times. The people I work with are amazing and they male coming to work interesting. Being able to assist customers is key and makes work more productive because at the end the customer is happy.
Pros: Good opportunities
Cons: The shifts are not stable
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