Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Multichoice Reviews

 

Excellent Learning

My time at MultiChoice has given me ample opportunities to learn new things daily and it has been a wonderful experience for me meeting new people, being in a new environment and learning the world of work.

Pros: Excellent benefits for employees and opportunities to grow.
Cons: There are no cons

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Opportunity to get new experience and a fresh challenge

MultiChoice is an incredible and dynamic company which is extremely multi dimensional. I have enjoyed the criss africa business experience. The high pressure environment and the global perspecrive of the organization. My growth has been steady and calculated over the years. The challenge of designing and redesigning of business processes has been a highlight together with my stakeholder management roles, both internal and external. I have excelled in my management roles and have a proven record to this effect. Thank you Kind regards Tieho

Pros: Dynamic and multi facet environment
Cons: Multitasking high stake projects, with no room for error

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Great learning curve

Ive learned alot at multichoice, alot about customer relations and how to deal with different personalities. Its been a great experience. MY Day to day activities included reporting in on time , receiving calls about financial /technical issues, assisting customer with issue at hand , reporting to supervisor if necessary. I learned how to be an independent team player , that sometimes you need to go an extra mile for customers

Pros: learning curve
Cons: long hours

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To work in a team of various stakeholders

I can work while I am under pressure. I can work well in a team and independently. I am a fast learner. I can multi task. I have good interpersonal skills. I enjoy helping people.

Pros: great opportunities in the IT industry
Cons: working in fast pase busy industry

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Challenge and Collaboration

I absolutely love working at Multichoice. At Multichoice, it is always busy, the people are always energised, enthusiastic and professional. We are forever recieving new projects which keeps me stimulated.

Pros: Entertainment, great benefits, great people to work with
Cons: Promotions, salary and growth

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Good company,excellent learning curve

Working for Multi-choice has given all the experience i need in the Customer Service world. Dealing with different customers on a daily basis, resolving queries was always my main target. I have learnt that if you are a Customer Service Representative you always need to empathize with Customers. What i enjoyed most at Multi-choice was knowing that when a Customer calls in with a query I would be able to resolve it immediately. Most challenging aspects of being an CSR is when customers get irate. It's always best to use soft skills and not be irate Wil the Customer as well.

Pros: Promotion
Cons: Long Working hours

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Great opportunities lie ahead

Working until 23pm is the worst especially with transport and the fact that it is a bit expensive than the early shifts.. Rotation shifts gets u very tired even if u do get a day off for rest, the recruitment is a bit bad as u don't get your full rate if you got in through an agency.my coworkers are very good but some of them are rude especially if you've joined a new team, its not that easy to settle down

Pros: there are opportunities to be permanent
Cons: the last shift is too much specially transport wise

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Excellent Learning Curve

Multichoice it was a great company to be , I learned how to troubleshoot and fix where needed.giving good customer good service, learned how to talk to customers handling different issues in IT.the inviroment was good .the challenge is wen we deliver goods to customers.

Pros: Great opportunity for promotion
Cons: normal working hours

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The experience was scintillating.

The company phenomenal to work, as you'd have a hassle free atmosphere as soon as you went till I knocked off. The best shift was the early shift from 7th to 3pm. The company taught how being panctual plays a big role in one's career and of cause all the technical side of the profession. The most challenging side was having to learn and perfect being technical savvy.

Pros: growth was slow
Cons: none

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Great Company Benefits, Lovely Staff

The staff was great. Everyone had an air of "we're here to work and make money." They were helpful and amicable. The work life balance was non existent. As a customer care agent the basic salary was on the lower side of the spectrum, so to supplement overtime is a constant must. Because I lived in Soweto and the office was in Randburg, and I was using public transport; It would sometimes make more sense to sleep at work then start a new day. That way I get enough sleep, save money and am punctual.

Pros: Respectable comapy, great staff
Cons: Long hours, Distance and Transport, Low Pay

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