Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Multichoice Reviews

 

Great learning experience

I enjoy working at Multichoice it gives one an opportunity to tap into different fields by using their skills they learned during training and apply them during calls I am good at what I do especially customer service as I learned over my working life that when you give a customer good service from the heart you get good better and excellent feedback The call volume differes during the month at the beginning it wud be high as there are more billing queries and mid month for our premium subscribers then when it's the windy season it's more of your technical and on a regular day it's more of technical, billing and promotions

Pros: Great opportunities for people who just got out of school
Cons: Explaining billing to a customer who was double charged

Was this review helpful?    +0       -0

 

.

Dear Sir/Madam I am applying for customer relations consultant position available, At your convenience, I'd appreciate the opportunity to discuss my candidacy for the position, You can find my cv attached to this e-mail. I am looking to bring my call center related experience and skills including: *Excellent Communication Skills, Customer orientated, Excellent telephone Manner, Self driven,Motivated, Dynamic, professional,ability to work under pressure, Team player,problem solving skills, relevant computer skills (Microsoft Office.),good listener,Solid work ethics and Desire to excel, Thank you for your consideration,I look forward to hearing from you soon. Sincerely Lionel Hardy

Pros: Working for Multichoice which is an entertainment company
Cons: willing to work shifts

Was this review helpful?    +0       -0

 

Excellent learning curve

Met a lot of great people, ambitous, talented and educated. But the job market isn't so great. However its a huge company with about 2000 warriors. Competition is tight, many get stuck while others leave. Chances of a promotion are slim to none. Those who got promoted before, can be demoted within a month. Lack of consistency. But a great company on the corporate side.

Pros: Different sectors, a learning curve
Cons: Night shift, weekends and holidays you are in. No christmas lunch with the family

Was this review helpful?    +0       -0

 

Skills obtained to be the best customer service consultant, customers ain priority.

The company i work for is a very good company, they velue their employees. The relationship between the management and staff is very good, in a way that you can meet them on the corridors and just have a conversation, they always want to know our challanges on daily basis. The reason i want to resign is that i feel i've learnt all i could within the company and from the staff, i am now looking for a company that i can show off my expecties and grow within that company.

Pros: on a normal day, i'll see about 40 customers, we have peak and off peak times, holidays and month ends being our busiest times. team work is very crucial, inorder to achieve our service levels. i get to meet different people with different personalities, that's what i enjoy about my job, some of their queries do not even need them to come over or call the branch, but because they have that trust in us they come anyway.
Cons: 12 hours

Was this review helpful?    +0       -0

 

I am a great person to work with

Aim is to secure a position in an environment where I can fully utilize the knowledge and skills that I have acquired, while studying and during work experience. I possess excellent analytical, and communication skills (both verbal and written). I possess antiquate and interpersonal skills. I work well in a team and I am a committed self-motivated individual who is also willing to learn.

Pros: opportunity to grow
Cons: Shifts

Was this review helpful?    +0       -0

 

Excellent learning curve

we get to work and we either have a team meeting regarding our days work and we all work together to achieve our targets QA wise hold times as well as briefing if they is any problems with the service we are providing. i enjoy the culture and atmosphere is very pleasant they is no racial discrimination as well as we all work as a team to achieve our goals

Pros: No opportunity
Cons: working hours are excellent just looking to work a job which has a latest shift of 8pm

Was this review helpful?    +0       -0

 

Vibrant and innovative, Niche products, Casual culture

Company tends to operate in silos. Change is constant and adapting is compulsory Learning and Development opportunities are vast. Budget restrictions hinders certain growth objectives Company portrays a casual, yet innovative atmosphere Co-workers worked as a close knit team with high morale, however challenges arouse when team merged with marketing department. Well established and deep rooted trade relations Too many strategy meetings which led to overtime in order to catch up on various projects. Integrating the marketing and sales team was a huge positive too in that it meant a united objective had to be met in terms of marketing and sales plans

Pros: Huge corporate with various departments, where growth could be possible
Cons: Constant restructuring to align company with objectives, dampened spirits throughout

Was this review helpful?    +0       -0

 

Good learning curve

Good learning curve. Learning how to deal with different clients.No growth.No opportunity for promotions.No good functional work relationship with senior executives.

Pros: Great for learning purposes
Cons: No growth

Was this review helpful?    +0       -0

 

The experience was scintillating.

The company phenomenal to work, as you'd have a hassle free atmosphere as soon as you went till I knocked off. The best shift was the early shift from 7th to 3pm. The company taught how being panctual plays a big role in one's career and of cause all the technical side of the profession. The most challenging side was having to learn and perfect being technical savvy.

Pros: growth was slow
Cons: none

Was this review helpful?    +0       -0

 

Great customer experience

working at multichoice is fun, we get celebrities come in and entertain us.sometimes hectic when taking calls because of difficult queries. i now know a lot about decoders. technical side and how they do the billing. working hours are not bad but shifts are hectic because of transport. all in all i have learned a lot..

Pros: great exposure to entertainment
Cons: working shifts

Was this review helpful?    +0       -0

 

Results page: 1  2  3  4  5  6  Next »  

 

 

 

 

Latest Multichoice jobs