Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Ignition Group Reviews

 

Good learning space for individuals just starting their career.

It is a great company and I have acquired a great amount of knowledge and wisdom while working there. A day at work can be monotonous and at the same time challenging. I have a good relationship with my colleagues. I have acquired the correct knowledge that will help me progress in my career and future. I enjoy the laughs and jokes with my colleagues and having fun with them and at the same time learning more each day.

Pros: Good management
Cons: No promotions

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Able to manage and provide support in most business sectors

Ensure agents are logged in on time, sort out their break times ensure service levels are met across all lines of business. Most importantly to ensure that the right number of staff is scheduled according to how man calls to receive at a certain interval. Engage with clients as well as recruitment to schedule upskilling or recruit more employees If need be for the future judging from forecasts.

Pros: works well with people
Cons: working under pressure

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Not good, bad experience

management is not matured enough in decision making changes are made like every week no stable targets changes are made regularly you can't budget. Not growing,selection on favorites by managers.

Pros: There is opportunity for growth
Cons: Long working hours

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Excellent learning

The workers are nice and make your day easy and calm I learnt a lot about sales and how to acknowledge a buying signal I enjoy the environment,they make it very comfortable The pressure of making sales is what hits me the most

Pros: None
Cons: none

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IT Support Technician

Ignition group is a contact center. I do IT Support for the company providing first line support, troubleshooting and escalations. Environment is interactive and friendly.

Pros: Salary
Cons: Shift work, growth

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Learning Expereince

Company is quite big and has alot of employees where the majority is call center candidates that work very hard with less recognition. The company doesnt have room for growth in the IT secotr

Pros: working environment
Cons: Growth

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Excellent communication skills

I am a compliance auditor since 10 months and I am doing well and running things smoothly by myself. I have excellent communication skills and I also am very respected.I do a lot of work and I get them all done by the end of the week.

Pros: Great people and great times of working
Cons: Manager has poor communication skills and lack of emotional balance

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Great space for experience

Ii wouldn't recommend anyone to work there, when I first started there the salary was R2750 per month, ignition is the lowest paying company in south africa. We only received the R3500 when it was protested but other than that we'd still be underpaid.

Pros: Great opportunity for work experience
Cons: Weekend overtime

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I am dedicated organized and methodical individual . I have good interpersonal skills

am dedicated organized and methodical individual . I have good interpersonal skills and I am excellent team worker, I am reliable person and often seek new responsibilities within a wide range of employment environment , I have active and dynamic approach to work and getting things done , I am determine and decisive, I Identify and develop opportunities

Pros: Very eager about new opportunities and most definitely dedicated towards new encounters
Cons: Can exceed than the normal working hours as specified by the superiors

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Growth in the industry

Working as a telesales agent is a great job as I get to speak to different people,resolving customer queries and give customers contracts that suit their profile makes it more nice.the training we get from management makes the company stand out from the rest.my typical day at work is getting early for a team meeting setting up my computer,take my first call at 9am then speaking to customers till the end of my shift at 5:30pm latest 18:30pm.I have learnt that no queries cannot be resolved

Pros: It is a great company
Cons: Growth is not constant

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