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Cellc Reviews

 

Amazing communication and active environment

Fast paced energetic and service driven amazing trainers company looks out for their people dealing with conflicted customers was a breeze co workers very supportive and helpful learnt how to approach customers and look at their body language most difficult aspect is the if a cellphone is not in a good condition and. Customer brings iT back

Pros: Great opportunity to start off
Cons: Long working hours

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Hardworking

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Good

I enjoy my job because i love what I'm doing here, I love sales so I spend most of my on the floor assisting customers and closing sales and give them to consultants for activation coz I'm not getting commission, they do. We became more like family coz this is where we spend most of our time, we have fun but also do our job.

Pros: Learning curve
Cons: Under paid

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Hard work look for solution

I m very motivated,hard worker and smart.When give task I dont complaint how difficult I try my outmost to find solution.I motivate my team members.because I believe happy team give better result.when came to displining team will sign warning with a smile

Pros: I do take risk when opportunity arised
Cons: When the task need to be complete to make our team will work through out.However with good planning

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It was good learning curve

I learned to solve customer query on the 1st call, and my kpi were very high. While we were on training we learned how to do SAP and to find out if the customer is telling the truth about his /her details using Xds because that's were we can c if a customer is not trying to create fraud using another person details. I also learned to work well with the other team members and being responsible especially working alone without supervision.

Pros: Great platform to learn the environment of call center
Cons: But the hours are long

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Excellent learning opportunity

Great place for a student or someone that just finished school to start at. Not the ideal place for a person looking to grow within a company. There's no opportunities to grow even though you've proven yourself. Working with people is really nice, there's ups and downs.

Pros: Non
Cons: No opportunities

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Good working enviroment.eager to learn

been working there for a matter of time and it was amaizing but the only fault they dont reward you for your hard work and also long working hours. The transport had an massive impact of my timing and schedule. The company failing to pay my full amount of salary.

Pros: great promotions
Cons: long working hours

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Good

I am young vibrate am,24 year old engertic,eager to learn. Flexible to adopt to any situation and hard work. I have good emotional intelligence also good interpersonal character. I am able to work fast and accurate under pressure with or without supervisor able to any attention to details excellent planning, organizing and interpersonal communication skills- simply because I ensure that I put more effort to reach my job requirements by going and extra mile. Lastly I am able to work in team also being a team player

Pros: carreer advancement
Cons: pay attention to details

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Excellent working environment

It is great because they treat employees like grown up They share information with employees,listen to our ideas and act upon them.they treat us fairly and as co-workers we've got a team spirit that work together as a team and the most challenging aspect of the job is when one of our team member is lacking in his or her work however we come together to lift each other up and work as one.I enjoy working there because I want to expand my field knowledge,and my organisation is an opportunity to learn in my field.I've learned about value and challenges of working with others ,managing time and keeping up with multiple priorities.

Pros: Great training facilities within the company.
Cons: 8 hours

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Excellent skills

As a call centre agent at cellc , I have learnt skills in terms of problem solving, communication with customers and positive attitude towards client. I have also gain knowledge regarding working with a team it helps sharing Ideas. I have worked long hours, I have a perfect relationship with my co-workers

Pros: Administration
Cons: Overtime

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