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Culture
Leadership
Banking industry requires data capturing and knowledge of the bereau.
Accuracy in data capturing and and analysing documents.Also knowledge of the credit granting policies.Communication with clients n using selling skills to sell banks products.Computer skills n system navigation is also required to add to my daily job description.Being able to work with a team team work is required.Meeting targets is a prerequisite to my success in banking industry.
Pros: Increased salaries when targets are met
Cons: long hours
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EXCELLENT LEARNING EXPERIENCE DRIVING CUSTOMER SERVICE MAJORLY OVER PRODUCTS
OPENNING ACCOUNTS, LOAN AND TRANSACTION PROCESSING. ASSISTING WITH SUPBOENAS AND DECEASED. I HAVE LEARNT TO WORK WITH PEOPLE PROACTIVELY. BE QUICK AND ENERGETIC AND BUILDING LONGLASTING RELATIONSHIPS WITH CLIENTS. ALTHOUGH OUR CLIENT BASE IS BIG. CLIENTS ARE ABLE TO SAY I WAS ASSISTED BY HELEN AND I WANT HER TO ASSIST ME TODAY.
Pros: NO JOB DESCRIPTION. EVERYONE HAS A POTENTIAL TO LEARN AS MUCH AS THEY CAN EVEN FROM MANAGEMENT. FLEXIBILITY IS ATTAINED
Cons: LONG WORKING HOURS
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Excellent foundation and curved me into an versatile arrow that is appropriate for any field.
Great company to have worked for, obtained skills and enhanced new ways of approaching challenges. I had a good experience with colleagues in working together to reach targets and deliver the brand to the clients on a daily basis.
Pros: good opportunities
Cons: good hours
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Always go an extra mile for customers
I am adaptable and eager to develop myself within the company that is willing to mold my strength into key attributes that will build upon my strong character. I am confident that my professional knowledge, work experience and motivation make me a suitable candidate for this Office Administrator job. My resume is enclosed herewith which will provide you with further details regarding my skills and abilities. This includes: maintaining contact with customers, creating liaison with other agents, maintaining inventory supply and typing documents as needed. Moreover, I have a demonstrated ability to prepare reports as analyzing available data is the best way to figure out what an office needs in terms of supplies and employees. Since good customer services is the base of all successful businesses, I have good skills to care for customers so that their needs are met – which ensures their loyalty
Pros: Great opportunity for being offered a learnership programme
Cons: shift work
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Good learning curve daily
I am computer literate, friendly, a team player and work well under pressure. My duties were making sure that all the branch admin is up to date and filed accordingly,the branch is running smoothly and all clients are served within the specific time, train new recruits which i enjoyed the most,working with different characters and having to make sure that they all aim to reach the same goal was interesting and challenging. I take ownership and see all challenges to completion.
Pros: Managing people
Cons: Lack of development
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Challenging environment
company policies are in place to oppress operations employees instead of creating a conducive atmosphere.there's no fair Employment equity ,where people would hold certain position based on education
Pros: Exposure to different client base,helps one polish or be effective on their communication skills
Cons: Working hours and work load don't justify the pay
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Excellent growth and learning curve
Best foundation any employee needs to start getting into any industry. Capitec Bank has groomed me even more, made me cope even more under pressure and showed me that nothing is impossible. I recently received An Award for Best Service Consultant of 2016 in our Region. I am a naturally high striving worker. You wouldn't regret having me part of your company. Excellent team work to reach our set targets...
Pros: Great growth and promotion chances
Cons: Very long hours- no family time
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Working for capitec
It is very nice to work at capitec, working with people has improved my level of patience as an individual. I enjoy most the learning activities that they load every week for us, the most challenging thing about the job is the working hours.
Pros: great opportunity for promotion
Cons: long working hours
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Continuous
Our team consists of few people and there are many departments. I get on well with my colleagues and we work well as a team. I enjoy the fact that we are constantly busy throughout the day and the there is no fear of retrenchment as that is a reality in this country. The most challenging aspect is that you can work longer hours, you can work weekends but the incoming work is never complete. There are just not enough people for the amount of work the departments are dealing with on a daily basis.
Pros: Stability
Cons: work load never seems to come to an end. Staff not given incentives only small bonus (but always threatened to lose them)
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Good customer service orientation and system knowledge
The job has taught me the importance of customer service and understanding customers and providing the best services and products to meer clients needs. I habe also learnt how to handle different situations and professional behavior no matter the situation and also using all the tools provided to deliver the best services to clients.
Pros: Knowledge growth
Cons: Long working hours and target meeting due to competition
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