Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Im open for new opportunities and growing in knowledge, strength and abilities
im easy to work with and i believe in work free environment and healthy working relations with co- workers. I learned to be assertive in general Admin and compiling reports, adhering to the sales performance and the daily reporting on required activity. Admin and compiling is my speciality and leaving a positive footprint around my space and others.
Pros: experience in different sectors of life and growth in economical expertise
Cons: to work 6 days a week
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Great learning opportunity
Great opportunity to learn d essential selling skills needed in almost every type of business.its a tough industry target driven always requires u to push yourself beyond your comfort zone
Pros: Always an opportunity for promotion internally
Cons: Long working hours
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Excellent work experience
i work from 8- 5. my relationship was good. i learnt to interact with clients and be patient i enjoy assisting clients with their querries the challenging aspect of the job are robberies
Pros: great opportunities for studying
Cons: not meeting your target
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Excellent in sharing ideas
COMMUNICATION IS KEY I learnt that no matter what problems we have at work communication is key. What i enjoy the most is sharing ideas with others.the only amazing thing about working at capitec bank is learning about teamwork but the management does not sincerely treat employees in a manner to show that the also play a vital role in driving capitec bank
Pros: Great for learning new stuff
Cons: working voluntary
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Consultant of the year in my branch.
Its a well balanced environment to be working in. The manager gives each an every employee equal chance to shine and learn duties as a manager. The only challenge is the working hours. I wish to get a job that il rest sometimes on weekends.
Pros: I believe there is growth in this company and lot of positive people supportive and encouraging.
Cons: Sometimes they are not brutally honest.
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Great service delivery and excellence.
Capitec Bank is known for its great service, so with that being one of its key objectives and actually implementing it and seeing clients/customers satisfied and them returning is great, as it shows that not only am I doing a great job but I'm helping the company retain clients and facilitate growth.
Pros: Encountering different clients or characters daily.
Cons: Long working hours
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Friendly work environment.
Being in a customer service environment has taught me to adapt to Changes in the work environment, familiarise myself with the ever changing system applications, the importance of confidentiality with client’s information and providing timeous feedback to clients as promised. My current duties and responsibilities include requesting FICA documents to ensure compliance. Performing document verification checks , authenticate clients telephonically via XDS for fraud prevention. I’ve also assist a Central Branch department where, in addition to scrutinising documents, my duties involved approving savings accounts and activating sms updates for new banking clients. I’ve attached my CV for your inspection and can be contacted on my cell or email. Yours sincerely Nandisile Mcotshana. 0833 74 52 85
Pros: Meeting clients expactations
Cons: working on weekends
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Team work.
- Working well with different people. - Working in a team and taking of each other. - I have learned that in a team there is no stupid answer every member contribute positive. - I enjoy daily meeting and helping each if we got challenges. Small things matter idea. - The challenge is to be consistence in terms of performance.
Pros: Great opportunity to perform in a team.
Cons: Long working hours
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Performance management
To drive performance management you need to clarify expectations for targets set and monitor it daily, weekly and monthly by means of communication such as weekly individual calls, daily visits, daily feedback, implementation of corrective action plans in order to achieve target or achieve positive growth and identify gaps with teams or individuals and train or couch to achieve objective of company.
Pros: Continues learning
Cons: Limited benefits
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Learning curve and seeking change and salary increase
• Administration • Provide customer service. • EFT transfers. • Freelance consultant for Employer Sales department. • Arrears follow up. • Telemarketing. • Pay date management and clean up report analysing. • Compose a detailed monthly report as Second hand in charge to Assistant Branch Manager. • Team player and leader (management training).
Pros: Client interactions
Cons: Long working hours
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