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Capitec Bank Reviews

 

I have learnt so much about servive efficiency

Capitec has taught me so much about myself now i know i can work very well under pressure. The bank gets hectic busy but through that busy period you can not make any errors or that can cost the company so you have to be quick and efficient. Working with a team is always great as you guys can help each other to get the job done quicker

Pros: Great opportunity for learning about service
Cons: Capitec has the longest hours

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Currently studying at richfield technology

I have 4years banking finance experience in sales consultant and as a teller at capitec bank. Also have 2years experience working as administration clerk at phiri hardware. My good communication skills and interpersonal skills were enhanced by my previous experiences.

Pros: good
Cons: long working hour

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Pros:
Cons:

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Excellent development phase and learning curve

Day to day client service assistance with their banking and investments in a way that builds a long lasting relationship with our clients. Currently I am a team player who also is able to get the job done on his own. Daily interactions with my clients is one of the best things in love and enjoy about my job and the biggest challenge I've had so far is dealing with inconsistent fellow team members and bad leadership from the management level however I'm currently working on developing myself to be able to cope with such situations in a work environment.

Pros: Great development in people leadership
Cons: Non recognition from top management for all the hard work you do

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Performance management

To drive performance management you need to clarify expectations for targets set and monitor it daily, weekly and monthly by means of communication such as weekly individual calls, daily visits, daily feedback, implementation of corrective action plans in order to achieve target or achieve positive growth and identify gaps with teams or individuals and train or couch to achieve objective of company.

Pros: Continues learning
Cons: Limited benefits

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Excellent learning oppotunity

My experiance of working as a consultant has improve the level of my communucation skills, a day to day to me where you have to interact with different characters has increased also my strong point of lietening because in most cases we have to give some advises to our client and you really have to be patient nad listen more to avoide making unnecesssary mistakes, but the most challenging part is when you try to give someone an advise and they get to tell you that the decisins thta they made work for them yet when you as a consultant go in a systeam you can see that its not working.

Pros: Great oppotunity to improve your personal skills
Cons: Manageble working hours

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Typical work day

Typical day at work: Meeting for 15 min then go serve clients, start my admin and prepare to observe people and deal with clients, work for 8 hours and sometimes even 9 hours as I rarely take lunch.

Pros: Makes your character strong as you deal with a lot of angry clients daily
Cons: Long working hours

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Continues Learning and development

My typical workday is dealing with different clients telephonically on a daily basis,assisting all clients to the best of my abilities. Im a people's person thats the reason ive been in this industry for +_- 6years I get along with different type's of personalities and I respect other's and their opinions. I tend to work well on my own but I love working withing a team as well. Ive learned to listen more and speak less. I enjoy assiting clients as im passionate about what I do. The most challenging part of my job is the rotational hours, nightshifts as I feel there's no ballance between work as it feels I dont have a personal life. Im looking for reach my full potential in an environment where im not only passionate but where I will be happy and maybe retire at your company , thats the type of employee I want to be.

Pros: potential for growth withing the banking/ finance industry
Cons: Long wprking hours,and rotational shifts

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Summary of my workplace

I am Gloria ndou, currently working as a branch manger in capitec bank, working for capitec bank had taught me a lot in terms of how to grow your profitability .how to stay motivated and how to motivate others to reach business objectives.i have grow confidence in working with people , resolving conflict among s other and how to handle clients complain and how to aquire new business to increase profitability.I enjoy helping clients a lotr whenever they have any challenges and I enjoy that evertime I have to brainstorm with my team if we have to achieve some of our golas . I have learn to maintain the moral of the team on daily basis by motivating them and giving them support and always be there for them if they need any assistance.The challenge is when you get new peoples who don't understand the business whereby yopu need to make sure they understand the business objectives and how to drive them successfully

Pros: there i an opportunity of growth
Cons: long working hours

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Enjoy working with people and I'm a hard work

working people making me to log my job and see the importance of being a emplyer. I love my job very much. and I'm a hard working person love communicating and love working with team working.

Pros: opportunity to get another job
Cons: 8 hours

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