Overall
Promotion
Salary
Work/life balance
Culture
Leadership
What was i doing,relationship with my co-workers,what ive learnt and enjoyed
I was working on an inbound call centre industry where I was dealing with customer queries such as sim swap, airtime advance, recharge issues,BIS, etc. my relationship with my coworkers was all about team work because we could ensure that we meet service level everyday and give customers the best service ever. I've learnt lot of thing such as treat a customers like they are your friends.. so that you can be friendly to them.you need to be patience with other people. working as team. what I enjoyed is my team was always number 1 when it come to performance which means we were always the first group to choose our working schedule.
Pros: great opportunity for working experience,
Cons: long working hours
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Hardworkers
I have N6 and Contact centre am willing to work under pressure and learn more things.i can work harder an willing to work shift And i have more passionate.i like to work as a team.i like to with other people
Pros: like to learn more things
Cons: i can work shift
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Learning curve
Working at Bytes was a good experience because i was able to speak to different kind of clients offering them legal assistance, and it was my first time offering such service so it was a bit of a challenge however i did manage to adapt to the environment. I was able to gel well with the co-workers and that has helped me to do good and learn from them as well also that has made me to enjoy coming to work as i believe in interdependence and challenges are the stepping stone to success.
Pros: Company is closer to home
Cons: Working on weekends
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I am a deticated person with full of energy
I enjoy working, my typical work day 7 days, I am still on training prosess but I am a fast learner, I have learned on how to treat client, good communication skill etc, the most challenging aspects is when dealing with stubborn clients.
Pros: none
Cons: 8 hours
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Want to learn more skills
Am working as a call centre agent at Bytes People Solutions under vodacom. Am willing to have more skills within the company. i will highly appreciate to have training so I can be able to master the product
Pros: to work hard
Cons: 12 hours
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Development life cycle (AGILE/SCRUM)
Development is not about writing codes but understanding the business needs and makes client's problems yours in order to speak their language. by so doing so they feel you as part of them rather than looks like an outsider to them. continuos communication to be able to understand their changes which must be catered into the system as bessiness changes always. depending on the type of business activities, users need to be kept informed also at all the time as this might affect the business negatively if not taken serious. in brief stakeholders should be communicated continously to understand their needs.
Pros: Never ignore involvements and communicating with the stakeholders together with development teams involves
Cons: Keep stakeholders and Development team in a cycle at all the times.
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LAN configuration and server administration.
A bright, talented and self-motivated man, who has good organisational skills, is highly efficient and has a good eye for detail. Has extensive experience in customer service, analytical techniques and server administration, Able to play a role in analysing problems and generate effective solutions, as well as good decision making. I am quick learner who can absorb new ideas and can communicate clearly and effective.
Pros: Yes it is
Cons: Do not have any
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Excellent
ur review is not to sell yourself or give your job description (your CV does that)! Rather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job Do not include any personal information such as names etc. These reviews are anonymous.
Pros: great for opportunity
Cons: long working ours
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Learning curve
Working at Bytes was an experience because i had to convince existing clients from Fnb to take up the legal plan and i was able to convert sale making sure the target is exceeded daily. In a call center working with a team makes things much easier so i was able to gel well with the co-workers as i believe in interdependence.
Pros: Company is closer to home
Cons: No benefits offered
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