Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I am looking for growth
my typical day at work entails meeting different people from different backgrounds, it is interesting and exciting. on a day to day basis i assit customers with queries, giving them accurate information and problem solving. what i enjoy the most about my job is the diversity we have here at OR Tambo airport, I enjoy learning new things daily. The only challenge i have is difficult customers, which i always try my utmost best, to serve without losing my temper or being unprofessional.
Pros: great opportunity for growth, exciting benifits, bonus plus incentives
Cons: long working hours, shift work
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Great and positive attitude
- Client communication - Stakeholder relationship building - Team wok - being allowed to be creative and be who you are - rushing and meeting deadlines - being able to think off your feet - able to build relationship with suppliers and vendors
Pros: growth and learning
Cons: sharing of information
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Excelent company to work for
inspections, repairs, supervisory of maintenance department, good communicating skills, get on with contractors and fellow employees, departments and including stakeholders and suppliers Delays of aircraft are challenging. I enjoy the fact that my manager allows me to think and solve problems
Pros: variety
Cons: shift work
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Operational Efficiency
I have progressed over a period of 6 years within ACSA from a Support Engineer position (1 year) to the position of Manager: Maintenance and Engineering (2 years).As Chief Aerodrome Engineer (last 3 years), my direct reports are 6 engineers (Mechanical, Electrical and Civil), and the team renders technical planning and support, including projects recommendations, initiation, planning and execution through to general maintenance and engineering support for 7 Domestic Airports and the new Durban King Shaka International Airport in the ACSA network. This team has been the core of the ACSA engineering team, under my leadership, tasked with delivering, from construction through commissioning and testing to acceptance, on behalf of ACSA, the infrastructure for the new King Shaka International Airport. I am currently the Assistant General Manager: Airport Operation Services for King Shaka International Airport.
Pros: Variety of work
Cons: Limited scope for progression
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Excellent
• Receiving Demand Requisition from Project Manager with demand management plan, approved budget and list of officials/Consultant who would form a Bid Specification/ Evaluation Committee before the Bid Specification commence. • Drafting Memo and appointment letters for Bid Specification/Evaluation Committee and get Director: Finance and Supply Chain Management to sign or approved it. • Request secretary to Arrange a date and venue for Bid Specification Meeting and send invite to all members of the committee. • Play a role of Chairperson to Bid Specification Meetings. • Advice the Bid Specification Committee in terms of SCM and CIDB legislations that must be followed for tender process. • Ensure that proper mandatory requirements, evaluation criteria, scope of work and terms of reference are drafted. • Do market research of service or items that need to be procure • Consolidate integrated Demand Management Plan and Procurement Plan.
Pros: Growoth opportunites
Cons: normal working hours
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Growth
The work environment at ACSA (Airports Company South Africa) is a great place and my co-workers they are wonderful people and always will to help. I have learned so many things like which vendors support what within the Airport. And if a client is not sure I always go an extra-mile by investigating and provide the necessary information to the client without wasting anyone's time. What I enjoy the most about my job is making someone else day great, I always try my best to make that person feel welcomed. Because I believe whatever good thing we do end up building us. Most challenging aspect is when someone doesn't want to give me a chance to help them, meaning she/he wasn't getting the correct information, but in that case I always advise the user as well if ever I am not sure about something then I will investigate and provide more detailed information. Other than wasting someone time.
Pros: Team work
Cons: Working extra hour without being notified.
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Excellent learning curve
Airports Company South Africa is a good company to work for.I was in a learnership for customer care which changed to passenger services including call center department.My contract started on the 1st of February 2016 and ended 31st July 2017.It was one of my best 18 months at the airport,i have learnt so much and have grown.I am ready to conquer the world at the call centre department with my experience.
Pros: Great opportunities
Cons: The working hours were reasonable
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Excellent years working a big company like ACSA.
• Conducting audits around the arrival, departure, transfer and terminal flights auditing checking agent, operation representative visibility. • On floor monitoring of all baggage handling infrastructure and processes at ORTIA including sortation systems, checking-in systems, transfer systems, arrival systems and departure systems. • Work as a problem solving personnel • Communicate with and directing ramp handling agents and airlines with regards to: Chute allocations, Non-compliant handling operations, Contingency baggage handling procedure • Review the effectiveness of health and safety measures • PPA compliance daily • Identify potential hazards and major incidents at the workplace. • Assist manager in establishing the cause of incidents at workplace • Investigate employees’ complaints regarding health and safety at the workplace. • Make representations regarding the above to the employer, health and safety committee and the i
Pros: a chance for change in enviroment
Cons: have no problem working swifts or normal hours.
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Airport Operations
Managing an array of functions including Airport Operations (Landside, Terminal, Airside), Maintenance and Engineering, Fire and Rescue, Security, Customer Services. No day is the same, although the work involves planned airport operations activity, dealing with people/cutomers (as passengers), people / stakeholders (as airlines, ground handlers and other airport operators) is ever changing. As a manager of the bigger part of the airport, mantainng a good working relationship and understanding with direct and indirect reports is key to success and delivering as expected.
Pros: Variety in everyday challenges and solutions.
Cons: May have reached the ceiling within current operations position.
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Good company to work for with lots of opportunities
My Job as a Senior person within HR Shared Services and Operations at ACSA includes employees within my department at the 9 airports including Head Office. It cuts accross: Payroll, Recruitment, Bursaries, Employee Benefits, Contact Centres, HR Information Systems Strategy and Management, Formulation of policies, process flows and SLA's. Performance Management and a lot of employee engagement. The team consists of Senior HR Managers, HR Managers, HR BP's, Supervisors and administrators.
Pros: Good Company to work for
Cons: You determine your working hours
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