Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Learning new things apart from what i studied
Working in the bank is a great experience but not so challanging because you do the same thing everyday ,Meeting clients with different personalities and mood swings that is the most difficult part of it because they are our business target no matter the treatment they give us we need to be patient with them and make them understand and resolve their queries to keep a lasting relationship
Pros: rare chances of growth
Cons: not really long depends on the date ..and how busy it is
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Great company
Fnb is a great company to work for spend more than 8 years with a company and I have learn a lot from this organisation. I have a good relationship with colleagues and the management.
Pros: Staff benefit
Cons: Normal hours
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Target driven
Team work and target driven is the name of the game.the most satisfying thing is after resolving a query that took you for about an hour.so patience is also important because you must listen to customer's problem and make them feel that you understand their situation.make them feel important.the most challenging thing is dealing with angry customers who takes everything personal and threaten your life
Pros: great earning opportunity as it is commission based.so the commission motivates me to work even harder.I am a hard worker naturally but now I triple my efforts
Cons: long working hours and working under pressure during busy days were you even have to skip lunch
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Great culture
Excellent culture! Great company to work for with very professional stakeholders. Work load is not too strenuous and gives one room for perfecting the job.
Pros: Staff rates
Cons: Promotion opportunities not great
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Excellent learning curve
I work in a good working environment, i have learned how to communicate with customers, i have learn how to process transaction fast without making mistakes. i enjoy working at the end of the month because it gets busy, you meet different people. the most challenging aspect is when you make a processing error or when a customer is depositing a lot of coins.
Pros: great opportunity of growing
Cons: long working hours
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Great knowledge
i work every day in order to achieve my sales and it has really helped me a lot in working in a team and also to adapt to every environment. from the skills i accumulated at my previous employer i believe i can head up every challenge coming my way, as i have dealt with a lot of customers who complaints a lot.
Pros: marketing is good
Cons: work under pressure
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Innovation is my key
I am complain coordinator, I deal with media complains which is your Facebook, or Hello Peter etc. I have to sort them within 3 hours. I am a plan of any events in the team I am second in charge so I am in charge of allocating work, checking register and updating. Strategy planning the day and work for the day. I have being in call centre, team leader, second in charge, credit assessor. The highlight was being the host of a Talk show, which was my innovation. I enjoy most about my job is everyday challenges
Pros: I am enthusiastic person and will ing to learn . Love being innovative
Cons: The growth is very limited .
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Excellent learning curve
When given an opportunity to work I took it as learning curve and to grow myself.It's an excellent learning because it enhances communication skills,working under pressure,interpersonal skills and reaching company targets .In order to reach certain targets team work is initiated so I've learnt to work and understand different characters of people .
Pros: Growing as an assert
Cons: Under privileged customers
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Excellent stepping stone and exposure to problem solving
Ensuring that you maximise on every sale you make by ensuring great cross-selling. It is tough as yoy must be on your toes all the time, there is little time to relaxe as yoy are busy the whole day providing solutions to clients and ensuring yoy provise them with the best solutions so that long lasting relationships are built. You must be able to deal with difficult clients as you will get such and be able to manage the situation before running off to your superiour. Be very focused by ensuring that youbare able to separate personal from business life as that is very important because you must be able to switch from one emotion to the other depending on the client.
Pros: learning new things everyday
Cons: Preassure is too much
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Excellent learning curve
:Assist Operations Manager attending to Admin diary : Loss prevention : Manage costs/expenses within approved budget : Comply with governance in terms of legislation and audit requirements : Skills Development of Staff : Knowledge of Bass ,plan and manage peformance : Input and calculating under and over time : Ensure sick and annual live is updated : Control the General Ledger accounts : Responsible for Branch procurement and payments (End to end stock control) I enjoy contributing to the development and execution of the business unit strategy.Through the development and implementation of operational objectives. I have learnt to manage personal and development to increase own skills and competencies ..
Pros: Excellent for learning
Cons: No growth
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