I have worked at Absa Bank for the past 10 years (1 year includes a graduate programme). I am a responsible and highly motivated lady, with a firm academic background. I have completed a Master’s in Business Leadership (MBL) degree at University of South Africa – School of Business Leadership in Midrand, Johannesburg. I have also completed a B Com Finance and Bachelor of Commerce Honours in Finance at the University of Kwa-Zulu Natal (Howard College). I have a vast amount of knowledge and experience as a credit analyst with corporate, commercial and enterprise clients. I have been exposed to clients from various industries ie. transport, manufacturing, construction, agriculture, etc. I have a wealth of knowledge regarding business, industry and the macroeconomic environment and financial markets. I currently work with clients with a turnover in excess of R500 million (Corporate & Investment Banking clients). I would like to be advised if I am earning a market related salary
Pros: I have learnt alot about credit in the past 9 years, teamwork skills, presentation skills, FAIS complaint,
Cons: difficulty obtaining leave, lack of growth opportunities
Working for Absa Bank
working at Absa bank gave me more experience than i thought, i have learned that working with people it's not as easy as i thought it'll be, but i learned to be patient, understand other poeople and their culture, the most challenging thing to do is trying to understand other people's problems,
Pros: it's not a nice place to work for.
Cons: to be able to allign salaries for other employees.
ITS IS A GOOD COMPANY COMPAN TO WORK FOR. WORKING WITH CLIENTS ON A DAILY BASIS IS AN INTERESTING THING BECAUSE YOU GET TO KNOW AND LEARN TO ACCEPT DIFFERENT PEOPLE FROM DIFFERENT BACKGROUNDS WITH DIFFERENT CHARACTORS AND SAME APPLIES TO THE COLLEAGUES. IN A WORKPLACE YOU ALL COME FROM DIFFERENT BACKGROUNDS BUT YOU LEARN TO ACCEPT THEM SO YOU CAN BE A GOOD TEAM WORKING HAND IN HAND WITH EVERY COLLEAGUE TO ACHIEVE MORE FOR INDIVIDUAL BENEFIT AND FOR THE COMPANY. I HAVE LEARNT TO BE PATIENT WITH PEOPLE BECAUSE NOT EVERY CLIENT YOU COME ACROSS WITH IS LITERATE OR EDUCATED. I HAVE LEARNT RESPECT EVERY PERSON REGARDLESS OF AGE. I ALSO LEARNT THAT BEING A TEAM WORK MAKES WORK EASIER AND CREATES GOOD WORKING ENVIRONMENT AND GOOD RELATIONSHIP AMONG COLLEAGUES.
Pros: WORKING WITH DIFFERENT PEOPLE FROM DAY TO DAY GIVES YOU AN UNDERSTANDING OF HOW MUCH WE NEED EACH OTHER IN LIFE.
Cons: IF YOU LVE YOUR WORK YOU PERFORM AND PRODUCE GOOD RESULTS.
I started working in Volkskas 1973 up until 2013 since then i have done Temporary work.
43 years experience in the banking industry I learned a lot . Changes in the Banking industry was one of the biggest challenges . I enjoy working with the Top Clients in the Business Industry giving them the best client services. My relationship with my co-workers was good with RESPECT. Daily commitment as a worker makes me proud. I have done several courses in the Banking Industry Obtained NQF 4 and NQF 5 as well as Regulatory Examination. My typical working day consists out of Set up appointment, create selling to obtain monthly targets, Administration, Reception, Answering Telephone calls and feedback to clients - Since I left the Bank in 2013 I did a Supervisor job at the Department of Education for the Re-Exams of the Matrices. Also worked as temp at Annique Health and Beauty Salon as Receptionist, Answering the phone , set up appointments and selling. At Sophia Rentals Property I learned the Rental Management System ,House Inspections and Banking Recons.
Pros: Preparing to learn anything that can improve my skills
Cons: At Absa it was long working hours
Big company where the employees are a number. No regard for the employees well being. Work work work
There is no typical work day. You are inundated with extra things to do by ones manager. Relationship with the manager is he says you do. Bully tactics. no support. sink or swim I love my colleagues. we are like a family and look out for each other. learning and development is hampered by budget constraint and time constraints out of the office. sales are driven. no employee retention. no opportunity for promotion
Pros: Free bank services, lower lending rate
Cons: No promotion opportunities. management too old and too white. no interpersonal skills. bully tactics
Excellent learning curve
I meet new people everyday and i have to be professional at all times. Adhere to policies and procedures every time. Process transactions effectively and work underpressure especially on month end.I've learnt not to take client's fustrations personal because at the end of the day I'm representing my company's name. The staff is great and i look forward to working with them everyday because we go through the same problems everyday together and we help each other.my job requires vigilance and focus because i work with money and u cannot trust anyone.
Pros: great opportunities of promotion
Cons: working large amounts. robberies
I have alot about insurances,home loans security documents , liason with attorneys and insurance
I have learned laison with insurance company by sending letter for update of the policies status and maturity dates,updating surrender values of policies and doing data maintenance on Absa system(polQ request ) for lapsed policy. Preparing and Data Capturing of Homeloans document for pre and post registraion of homeloan and checking the correctness and validating and creating files for storage of the documents. Retrival and dispatching security documents(bond documents,title deeds,suretyships,mortgage loan agreement document ect) to the attorneys for legal matters ,cancellations,secondary bonds and/or facilities and maitanance. I have learn to under a underpressure maintainig and meeting a Service Level Agreement that is Set for internal and external customers.
Pros: learning different core task in different departments
Cons: development and growth for employees is Slow
Passionate in providing excellent service to my customers
A typical work- working under a lot of pressure and being able to handle that kind of pressure in a very positive manner. Relationship with Co-workers-I'm a people's person loved by people what i have learnt- Through Teamwork we should be able to achieve or accomplish the Organisation's goals. Being passionate in serving our customers. i enjoy serving my customers to the best of my ability. (Giving an excellent service to the customer.) Being under a lot of pressurewhich will result in me being unable to reach or finish the deadline. Thank you, Petronella
Pros: very eager to learn and hoping for more opportunities-growth
Cons: working at nights-working very long hours
Excellent with clients/staff /office work/ buildings etc
a Typical workday starts with being at the branch at 06h00 and planning day/ week ahead ,staff meetings at 08h00 , opening of branch with security in place at 08h30 . Walk through branch / building to interact with staff and see to hygiene/cleanliness of departments and building overall, OH & S . Attend meetings when required with contractors and senior management. Ensure that staff training are done as scheduled and according to learning paths on system according to specific roles. Do departmental audits and daily checking . Meet with clients whenever assistance are needed or complaints that has to be dealt with.
Pros: Work satisfaction
Cons: No more opportunity for promotion
My typical day at work
I work well with all level of colleagues I enjoy processing of the fines as its a fast paced environment Fast with typing Capture about 100 fines a day Make about 50 payments daily I am still new so it is a bit challenging due to still learning about the work itself
Pros: potential growth in promotions
Cons: long hours in capturing
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