I have worked at Absa Bank for the past 10 years (1 year includes a graduate programme). I am a responsible and highly motivated lady, with a firm academic background. I have completed a Master’s in Business Leadership (MBL) degree at University of South Africa – School of Business Leadership in Midrand, Johannesburg. I have also completed a B Com Finance and Bachelor of Commerce Honours in Finance at the University of Kwa-Zulu Natal (Howard College). I have a vast amount of knowledge and experience as a credit analyst with corporate, commercial and enterprise clients. I have been exposed to clients from various industries ie. transport, manufacturing, construction, agriculture, etc. I have a wealth of knowledge regarding business, industry and the macroeconomic environment and financial markets. I currently work with clients with a turnover in excess of R500 million (Corporate & Investment Banking clients). I would like to be advised if I am earning a market related salary
Pros: I have learnt alot about credit in the past 9 years, teamwork skills, presentation skills, FAIS complaint,
Cons: difficulty obtaining leave, lack of growth opportunities
Working for Absa Bank
working at Absa bank gave me more experience than i thought, i have learned that working with people it's not as easy as i thought it'll be, but i learned to be patient, understand other poeople and their culture, the most challenging thing to do is trying to understand other people's problems,
Pros: it's not a nice place to work for.
Cons: to be able to allign salaries for other employees.
I started working in Volkskas 1973 up until 2013 since then i have done Temporary work.
43 years experience in the banking industry I learned a lot . Changes in the Banking industry was one of the biggest challenges . I enjoy working with the Top Clients in the Business Industry giving them the best client services. My relationship with my co-workers was good with RESPECT. Daily commitment as a worker makes me proud. I have done several courses in the Banking Industry Obtained NQF 4 and NQF 5 as well as Regulatory Examination. My typical working day consists out of Set up appointment, create selling to obtain monthly targets, Administration, Reception, Answering Telephone calls and feedback to clients - Since I left the Bank in 2013 I did a Supervisor job at the Department of Education for the Re-Exams of the Matrices. Also worked as temp at Annique Health and Beauty Salon as Receptionist, Answering the phone , set up appointments and selling. At Sophia Rentals Property I learned the Rental Management System ,House Inspections and Banking Recons.
Pros: Preparing to learn anything that can improve my skills
Cons: At Absa it was long working hours
ITS IS A GOOD COMPANY COMPAN TO WORK FOR. WORKING WITH CLIENTS ON A DAILY BASIS IS AN INTERESTING THING BECAUSE YOU GET TO KNOW AND LEARN TO ACCEPT DIFFERENT PEOPLE FROM DIFFERENT BACKGROUNDS WITH DIFFERENT CHARACTORS AND SAME APPLIES TO THE COLLEAGUES. IN A WORKPLACE YOU ALL COME FROM DIFFERENT BACKGROUNDS BUT YOU LEARN TO ACCEPT THEM SO YOU CAN BE A GOOD TEAM WORKING HAND IN HAND WITH EVERY COLLEAGUE TO ACHIEVE MORE FOR INDIVIDUAL BENEFIT AND FOR THE COMPANY. I HAVE LEARNT TO BE PATIENT WITH PEOPLE BECAUSE NOT EVERY CLIENT YOU COME ACROSS WITH IS LITERATE OR EDUCATED. I HAVE LEARNT RESPECT EVERY PERSON REGARDLESS OF AGE. I ALSO LEARNT THAT BEING A TEAM WORK MAKES WORK EASIER AND CREATES GOOD WORKING ENVIRONMENT AND GOOD RELATIONSHIP AMONG COLLEAGUES.
Pros: WORKING WITH DIFFERENT PEOPLE FROM DAY TO DAY GIVES YOU AN UNDERSTANDING OF HOW MUCH WE NEED EACH OTHER IN LIFE.
Cons: IF YOU LVE YOUR WORK YOU PERFORM AND PRODUCE GOOD RESULTS.
Big company where the employees are a number. No regard for the employees well being. Work work work
There is no typical work day. You are inundated with extra things to do by ones manager. Relationship with the manager is he says you do. Bully tactics. no support. sink or swim I love my colleagues. we are like a family and look out for each other. learning and development is hampered by budget constraint and time constraints out of the office. sales are driven. no employee retention. no opportunity for promotion
Pros: Free bank services, lower lending rate
Cons: No promotion opportunities. management too old and too white. no interpersonal skills. bully tactics
Customer facing role and sales
Currently offering customer service duties and cross selling at the same time.Also assisting in other admin duties and extra given duties from management. Identifying sales leads on a daily basis
Pros: Great opportunity for growth and learning on a daily basis
Cons: Working till saterday- long hours
I have 2 appointments per day that I have to meet clients that are on my portfolio as a relationship executive and my responsibility is to provide financial advice to the clients based on the analysis that I have done on their accounts. I have to give a report to my manager regarding the meetings with the clients. I have good relationship with my co-workers when it’s time to focus we work closely together and when it’s time to relax we are more like family not co-workers. My current role has taught me the importance of knowing what’s going on around me as it affects not only my clients business but the banks risk based on the exposure they have with the clients. Getting to see the day to day running of some of my clients businesses it’s a pleasure the biggest challenge is to give clients negative feedback (declined application)
Pros: good company to work for, they give people an opportunity to learn and grow
Cons: the rules and regulations are very strict when it comes to credit applications
Excellent company to develop one self
Self – driven and enthusiasm Ability to work under pressure and self-discipline Accuracy & attention to details and ability to multi-task Ability to deal effectively with individuals at all levels Team player and good interpersonal skills Computer Literacy Ability to teach SKILLS AND COMPETENCIES: Numeracy Auditing Data Capturing Debt Collection Call Centre Attention to Detail Ability to multi task and work independently Excellent Telephone etiquette People Skills Time Management Skills Ability to handle irate customers Team Player Problem solving skills
Pros: Always room for growth
Cons: Normal day 8-4.30
The day starts with a team huddle were important information is shared. The ban opens at 8H30 and then you need to assist the clients until 15H30. I have a good relationship with my co-workers and get along with everyone. I learnt about what customer service should be and always doing things that are in the best interest of the client. The most challenging aspect of the job is to bring in new business.
Pros: Good income and job security
Cons: working on a saturday
Learning new skills is very important.My current job I experience the business from a different angle, it use to be individual customers infront of me now its dealing with the business side of the customers. By multi-skilling will empower me to deal with the business side of the customer.
Pros: Increase in salary , learning new skills
Cons: Need a promotion will have to leave fam behind
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