Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Absa Bank Reviews

 

People's person

I enjoy challenges and working with people. I work well under pressure and enjoy being able to assist client in every way possible. I am willing to learn more and new possibilities in order to sustain self growth and add value to the business.

Pros: Enjoy challenges
Cons: None

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Learning curve

I am on the frontline of the branch so I am first customer contact. I have learnt various ways on how to best handles the different customer characters i encounter daily mostly i terms of communication as it is my main challenge due to language barriers.

Pros: Opportunity for growth
Cons: Communication

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Hard worker , creative , motivated and dedicated

7.45 hours per day working some saturdays hard working motivated and dedicated worker been in the bank for more than 20 years worked in different departments in retail banking love working with staff and clients most challanging asspect is the sales targets to achieve in this economic climate we are facing

Pros: stable income
Cons: sales targets to met is difficult in this economic climate

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Listening skills

I am hardworking individual with great communication skills, planning and organising , working individual or as part of the team, good working relationship, self motivated,pationate with my work, meeting deadlines and projects managements, very proffessional at level.

Pros: Acting Team Leader
Cons: 9 hours

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Communication

Very organising Good relation ship with my team I love Administration/ operations more than sales To work with people New products and pricing every month

Pros: Best rating for the past 8 years
Cons: Sales

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Excellent

Awesome place to work got good culture and the team is work oriented and helpfull. This is the place where every employee dreams. I am very lucky to get this opportunity.

Pros: Awesome
Cons: Learn

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Team player and considerate

I get along well with all my colleagues in the years that I have served at this current company I havent received a complaint or fought with any staff memeber including our clients. I respect and give our clients great customer service and do so at the best of my ability without bending policies and procedures. I have trained in the most of our departments so that when we are short staffed I can fill the gaps to avoid complaints and keeping our clients happy and to keep them within the business

Pros: Great oppotunities
Cons: Long working hours

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Personal growth in finance department

Working for well known financial company, dealing with small, large and well known companies also book value of more than R10k payment in a day. I haven been in finance for 10 years, at creditors department, local and foreign manual , batch payment, using Sap system. From receiving, validations, payments, follow up, filling and queries. Reconciliation of clients accounts, clearing credit note, follow up on unpaid Invokes. A team player, eager to learn every day an new thing and building a good relationship with co-workers. Taking work seriously go beyond and to do be afraid to change. Dealing with different client, queries and respect all level of clients, as all of them are important to the business and economy.

Pros: Promotioms as personal growrth
Cons: Overtimes on Sunday

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Opportunities for junior staff from Retail to Commercial banking.

Typical work day - Working through operational challenges and clearing path ways for my team. Absa bank is too internally focused and lacks the ability to deliver a holistic client offering. Relationship with co - workers - I maintain a professional relationship and focus on adding value to my team and stakeholders. What you have learnt - Due to the operational challenges collaboration efforts have proven to be great skill to navigate.

Pros: Absa has the ability to produce better results, however the culture does not allow for quicker decision making.
Cons: Local leadership team dis empowered to make decisions with respect to their businesses.

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EXCELLENT LEARNING

Communication makes everything easier. Schedule periodical calls with my customers to share updates about how things are going and to ask how happy they are with your services on a scale from 1-10, 10 being best. If they do not give me a 10, do not ask why but ask what it would take to make it a 10. If they give me a score of 10, ask what they particularly appreciate.Share new market insights, my opinion on the matter, and opportunities that your clients might not be aware of yet. Generating valuable content shows that you are on top of my game and improves brand awareness. Clients will also be likely to share your content or recommend your services to their connections based on publicly available content.should always strive to be the best company in the market. If people see my business as a leading brand in the market, they are much more likely to stick to me. They have confidence in me because the consensus confirms that they already have one of the best providers

Pros: GREAT OPPORTUNITY FOR PROMOTION
Cons: WILLING TO WORK OVERTIME

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