Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Looking for new opportunities, growth and skills
A well being company of morethan 300 hard working consultants, about 10 team leaders and supervisors who are straining in hopes of building a successful quality work for clients Serious working hours of hardwork is worth the determination of exceeding daily, weekly, and monthly target even under lot of preassure and making a typical day look ordinary, with team work, curiosity and the willingness to learn, and grow There is so much challange when you find difficult and stulling debtors and having to meet your target but you seen not to be getting debtors and with no time at all, then you just have to refer and start giving the importance and reasons of why debit orders are more secure and tracing to get to your debtors when they are not found or changed numbers and also making sure you leave your DRM after every call as a reference
Pros: Greener pastures
Cons: Attentive to details, time management skills
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Dear Sir/Madam I wish to apply in your Company
Dear Sir/Madam I wish to apply in your Company. I am a very professional, accountable and influential person of integrity with very strong customer relations. I cooperate effectively and adapt easily to changes in the work environment and with my excellent communication skills I am also able to demonstrate accuracy and toughness, always looking for ways to improve and promote quality. I would appreciate if my application can be considered and afforded the opportunity to be interviewed to further explain my experiences and how I can support the organization’s goals and values by being dependable. I can be contacted at 060 6982 300 and /or malebo.christina@gmail.com. Sincerely Malebo Moeti
Pros: Dear Sir/Madam I wish to apply in your Company. I am a very professional, accountable and influential person of integrity with very strong customer relations. I cooperate effectively and adapt easily to changes in the work environment and with my excellent communication skills I am also able to demonstrate accuracy and toughness, always looking for ways to improve and promote quality. I would appreciate if my application can be considered and afforded the opportunity to be interviewed to further explain my experiences and how I can support the organization’s goals and values by being dependable. I can be contacted at 060 6982 300 and /or malebo.christina@gmail.com. Sincerely Malebo Moeti
Cons: business hours
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We work on our Ver-tex system to collect debts from the debtor
I have a Call Centre experience and Certificate for debt collection training. I'm doing Data Capture, Log queries and also working to reach daily targets. To be honest it's not easy to work at our company as you always have to be pressurised by team leaders everyday telling you about the daily targets and of which they know how difficult debt collection is. You will always sign warnings for not reaching your monthly targets till they take you for hearing. The worse thing is that they always blame the agent for the debtor's disputes/debit order reversals, and that is why it's very difficult to reach our monthly targets. The relationship with my co-workers is fine. I have learned that I must work hard so that I don't loose my job. There is nothing that I enjoy, is just that I need money for a living.
Pros: Yes there is a great opportunity for promotion
Cons: Yes. We work 8 hours. For those who works for 5 hours they earn 3 600
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Did a corse for debt collections in a call centre envirnment with company and got a certificate
Did a corse for debt collections in a call centre envirnment with company and got a certificate, Im a open minded person and a fast learner, friendly and dedicated to reach my goals. My daily job was to call debtors with outstanding debts to make new payments arrangements and educate them about the consequences of not paying up their debts
Pros: Friendly place to work with friendly colleagues and management
Cons: long working hours without day offs
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Excellent working environment
Vertex its a very good company that mostly you work with different people,it helps me a lot on e working with people.and the fact that I got an certificate after I finish my 3weeks training program. We work as a team ,we support each other.we divided in to 2 teams and got in to competition so we can reach our Target .
Pros: Great incentive
Cons: 30min lunch
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Excellent learning curveball
Provide service to customers vial telephone Route incoming telephone calls Collect payments on past due bills Set up repayment plans and new terms of payments.
Pros: great work experience for students
Cons: working shifts means less pay
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Learning
I like working with vertex,I believe in growth..I believe I know everything that o wanted to know ,Im interested in something that can challenge me.. I'm very hard working person..Im looking for challenging work. Thank you so much .
Pros: Opportunity for promotion
Cons: Short break,15min
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Data capture. Administration inbound and outbound
hereby would like to apply for the Call Centre Position Advertised. I strong believe that I should be considered for the position because I do have more than a year of experience working as a call centre agent in the Debt Collection Environment. The Experience that I have gained as a Debt Collector made me realize my potential as a call centre agent because it is overall a challenging environment which can really test your communication and telephone skills. I now know how to handle every sort of customer in different ways. Personally I am a Patient Person, I am a goods listener, I have a positive attitude in everything that I do which has a good outcome in my work ethic. I am available immediately
Pros: Growth Opportunities
Cons: Long working hours
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Good learning curve
Small company with a lot of employees, a lot can be done when it comes to our needs but good working environment. Working 5 hours a day which gives us time to do assignments for those who are studying but more hours could help to earn more. Work well with other shift, short breaks no tea time.
Pros: great opportunity for promotion
Cons: working weekends
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Great for fresh out of school individuals
Working there was a real eye opening time of my life. I have learned alot from there.my typical day at work starts with me logging into my system and then we have a team meeting to discuss our goal and target for the day then we get to work and begin calling the debtors.
Pros: teachers alot about debt collection industry
Cons: can be stressful in terms of dealing with angry debtors
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