Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Putting clients first
I enjoy working with my tea members in making sure that we deliver and exceed the targets. I have learned not to only put myself first but to put others first or put myself in their shoes, in that way I know exactly how they feel & how I should respond. I enjoy writing to both the organisation & external customers
Pros: Great company to work for
Cons: No opportunities to grow
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Excellent
Ability to work under pressure,, responsible, dedicated adaptable, flexible , computer knowledge customer behaviour, decision making, taking ownership, reliable, certificate in marketing business management, projects coordinator MS Office word excel always seeking to learn and grow excellent communication
Pros: Yes
Cons: Yes
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I am competent and able to work perfect in a team
Telkom is a diverse company wher one can learn a lot of things and have more experience not in one departmewnt but in all the areas of learning like starting a project from start to finish.
Pros: Great opportunity for promotion
Cons: 9hours a day
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Excellent work experience
Despite everything that happens at the work place especially misunderstandings between employees. I am very grateful for everything the company has done for me. Unfortunately they had to retrench me, but all in all I I had the best work experience of my life.
Pros: Work was no longer challenging
Cons: There was no fairness
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Telkom was a good learning curve for self equipment and knowledge to be come marketable.
Self motivation, computer literacy skills, effective interaction abilities, communication skills, problem solving skills, accuracy and methodical work ethics. Ability to work independently, under pressure and focus on detail and procedures.
Pros: No Opportunity for promotion
Cons: Working hours 7.30am to 16.30
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EXCELLENT WORKING CONDITIONS
1) PERFORM COMPLEX TELECOMMUNICATION NETWORK PLANNING AND NETWORK-CAPACITY ANALYSIS OF REGIONAL NETWORK 2) CORE BACKBONE NETWORK PLANNING AND TRANSMISSION FTTH/TELLABS OPTICAL EQUIPMENT LINKS. SCHEDULING / COORDINATING OF (2, 34, 140 M/bit, STM-1/4/16, SDH EQUIPMENT; M/W AND NEXT GENERATION (1 Gig Ethernet) FOR ATM; MPLS IP NETWORKS AND IP PROTOCALLS ROOTING PLANS FOR 3G TELECOM COMPANIES. 3) INVESTIGATION AND IDENTIFICATION OF VARIOUS TECHNOLOGIES FOR TRANSMISSION OPTIONS WITH THE ASSOCIATED COSTS. 4) MANAGED THE COST OF CAPITAL-BUDGET – AUTHORIZATION ON MASTER PLAN PROJECTS. 5) WORK WITH SENIOR PROJECT MANAGEMENT TO PLAN LONG LEAD PROJECTS. 6) LIAISE WITH CONTRACTORS TO MANAGE QUOTATIONS FOR PROJECTS.
Pros: SPECIALIST TRANSMISSION PLANNING (TELECOMMUNICATIONS)
Cons: PLANNING AFTER HOURS
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Excellent learning curve,
Management style is bad, middle management not in charge of what they are are employed to do, they are managed by strings from higher up the ladder, even when things are not correct they just play along.
Pros: Good salary.
Cons: No opportunity for promotion
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Excellent learning curve
Good company to work for but the main problem is favouritism. To grow up and develop you should know someone. They give people without skills and strategic plans to save the company higher positions.
Pros: Learning curve but no growth and development.
Cons: Poor management
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There is so much to as every day we tackle different issues from different customers
Focus on Customer service. Getting problems of customers resolved. Working well together as a team. Interact a lot with customers all the time. Sales Agent Duties : -Provide solutions to the problems that customers may be facing as regards to their network, connections, telephone system and other related problems. -Providing contracts for different services; Mobile, Landline and DSL. -Providing answers to all the queries of the customer and ensure that these complaints are sorted out. -Dealing with tense situations where customers are angry or rude for a variety of reasons and trying to resolve them; by making a difference in how I would respond in those situations in a professional manner as possible. Which as a result makes the customer feel satisfied with the resolution(s).
Pros: Opportunity for growth
Cons: Long hours
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Customer services
I worked at telkom, i made a mistake of saying unemployed, as right now im not working. I worked at telkom for 8 years as data testing agent, sales consultant . Our main concern was to make customer happy and meet their needs.
Pros: Excellent expirience dealling with client
Cons: Unhappy customer cancelling service
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