Overall

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Salary

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Culture

Leadership

SITA Reviews

 

Career advancement

Execute the end to end acquisition management process through effective management of the procurement processes, negotiation and supplier selection processes and overall life cycle management of the contract in order to achieve economies of scale and ensure compliance to regulations, and any instructions issued by National Treasury from time to time. Source and processing of Bid/Tender and quotations for goods and service as per client requirements. Communicate with stakeholders throughout the acquisition management process thereby enhancing relations with end-user.

Pros: Career advancement
Cons: Long working hours

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Great environment

Company has great environment and friendly colleagues. Not much opportunities within the company but over all a great company to work for, challenges are understandable and people around are always willing to help out.

Pros: Professional leaders
Cons: Lack of growth

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Excellent learning curve

Professional in possession of Hands on experience, education and professional training to design, implement and support medium to large scale environments. Have worked under Multiple and Diverse Network Environment to solve the Issues for customers on network related Issues where the Resolution is to expected achieve within SLA. Have the ability to work with different business towers, Highly pressurised Environment , gather requirements and deploy solutions that meet the customer's current needs and to continuous professional education through self-learning and personal lab for exploring new technologies. Excellent written and oral communication skills with the philosophy that it is always better to over communicate. Have the ability to achieve goals through team-building, strong interpersonal skills and self-motivation.

Pros: Great opportunity for promotion
Cons: Long working hours.

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Excellent lurning curve

Ensure the services is up and running I’m responsible for the managing of the operational health of three different critical applications. Troubleshoot/Analyse the infrastructure components during a system outage and identify where the problem area is, then engage with either internal service provider or contracted vendor until resolution. Ensure system vulnerabilities are identified and mitigated by managing internal service providers and contracted vendors. Be operationally involved and manage incidents to ensure functional and end user support is performed on these system. This includes all training requirements.

Pros: Enjoy applying my experience
Cons: No opportunity for promotion

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Growth

I am an experienced IT professional with 15 years in the industry. I adapt easily to a new environment and aim to become a Technical Manager in IT. I'm offering my skills to support the industry to advance in latest technology.

Pros: Distance shorter
Cons: Travelling to work takes too long

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Excellent learning curve. Good Listener and always available to assist.

In my current role as an IT Functional Application Support with State Information Technology Agency (SITA), I am accustomed in working in a high-pressure environment where accuracy and attention to detail are essential. I have developed strong skills to provide high-level IT support. I receive incidents and service requests through phone, email and log them in the Incident Management System, assign the priority based on the urgency and Impact of the issue, do functional system testing/ user acceptance under supervision against the test plan, providing advice or training to end users about the application systems' functionality with support and supervision.

Pros: Accountability Excellent Organisation skills; Ability to cope and work under pressure; Verbal and written communication skills; Excellent customer service skills; Time management and Reliability
Cons: none

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Great Skills accumulated

A typical work day - Daily checks on all client sites, telephonic-ally or remotely assisting technicians based at other sites, mentoring interns , attending to 2nd and 3rd line queries and different client site. Attending service provider consults and providing input/recommendations to clients on future project implementations. Specification verification on all new products purchased. Your relationship with co-workers - Friendly but professional relationships with all co-workers. What you have learnt - Leadership and communication skills Business impact analysis Use of a multitude of new and industry leading technologies What you enjoy most - Constantly being challenged to provide better service to clients. Learning new technologies Liaising with various clients and service providers Being mentored by highly skilled and experienced engineers. The most challenging aspects of the job Sometimes not having essential tools or resources to complete tasks

Pros: Acquiring new skills and knowledge of new technologies
Cons: NO permanent positions available. Contract is dependent on number clients that need support

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Working at SITA KZN.

Good day HR My day is mostly consumed by doing problem management, basically finding the root cause of incidents and putting in place a permanent corrective measure in place, this allows me access to all the business units at SITA KZN and all the government departments, so you can imagine to huge number of people I interact with on a day to day basis doing trend analysis to find a solution, it’s so rewarding to finally find a permanent corrective solution to a client who has been having daily, weekly or monthly problems that waist time and money. Regards

Pros: there are many management positions in our company in my field.
Cons: I work normal stressfull hours

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They do offer training and bursaries for employees

i,m experienced LAN support technician currently i,m computer operator duties printing, customer services, admin, and i,m doing server backups we work as team with my colleagues we are only men our working environment is very good what is challenging about our job is that i,m working on weekend and we are working shift sometimes at night

Pros: we light heavy things , is good for exercise
Cons: long hours, working at night, working weekends, training , and bursaries for employees

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Excellent learning curve

I'm new in the working industry and I enjoy my work. I have a good working relationship with my colleagues and all is well. What I enjoy the most about my job is that you come across a new problem everyday and it's challenging everyday. It does need an analytical thinker.

Pros: It widens my opportunity of employment
Cons: Traveling long distance every day

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