Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great call center experience
I've learned to handle both soft and cold calls. Making sure that I provide great service to our customers and also ensuring that the customer raise their satisfaction through survey. It is a great working environment
Pros: The chances of growth are slim
Cons: Normal working hours
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Witty and able to adapt to any industry, Energetic, Strategic, team player.
I have extensive people, project and IT management, server, desktop, SQL Database administrative, systems support experience. I am troubleshooter by nature that is strategic, eager, analytical, innovative, problem solving, systems thinking, systematic, witty and able to handle extremely stressful situations. I enjoy challenges as it tends to bring out the best in me with strong leadership skills, excellent interpersonal and negotiation skills.
Pros: Awesome at what I do, I catch on quickly... but I`m afraid you`ll have to trust me on it
Cons: unable to convey my worth with words, I`m practical.
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Excellent review
I'm a social media specialist and deal with marketing and customer relations. I enjoy working with a positive team. I've learned a lot about E-commerce and the social media marketing side. I really enjoy social media as it's easy to use and working on all the different platforms.
Pros: Hard working
Cons: Long working hours
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Great work experience and a wonderful learning curve.
I have learned a lot working for Merchants and i appreciate the opportunity.It has been quite a ride ,fun and bumpy as well. I believe im being paid fairly,however my needs and the cost of living has become more than what i recieve,besides that i have been with the company for more than 4 years now,i believe its time for change. The company doesnt give me any bonus.
Pros: Beautiful working environment
Cons: No bonuses
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Excellent experience
Atypical workday is a good one, I get to engage with other employees and share ideas learnt how to deal with customers and provide good customer care service. I enjoy sharing ideas and good working environment. the most challenging aspects are the long working hours and knocking off late.
Pros: Great promoting oppotunity
Cons: long working hours
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Good communication skills,reliable, trustworthy
Good day,My name is Suzan Mapule Molefe,I am extremely goal driven and can do what is expected of me. I am punctual,I have good communication skills,able to work under pressure,reliable,have positive self esteem,time management is an advantage to me. I believe I can be a great assert to your company.Thankyou
Pros: There is growth but also need to explore other industries
Cons: Able to work within the time allocated as well as working under pressure
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Growth within the company
It's good working for merchants it gives you many opportunities to grow within the company. It's does have best interest for the employees within the company.It offers future leader opportunities to the employees that wants to become leaders which is the good thing for employees becouse you get to be exposed to lots of things and also get to know people and learn to communication with different individuals
Pros: You get to grow as an individual
Cons: Working shifts
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Providing world class service
To work at my current company is a learning experience everyday. A typical work day is not necessarily a typical work day in the sense that you know what is going to happen, more the fact that you are expecting something new or something different to happen in that day. That is why the relationship between my co-workers and I needs to be strong so that we can work together in resolving issues and to learn from one another The co-workers that I interact with on a daily basis are what I enjoy most as they are the ones that motivate and encourage you throughout the day. The challenging aspects of the job is that there is always something new or unexpected going to happen sooner or later regarding changes to process.
Pros: learning curves everyday
Cons: little growth opportunity
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Energetic personality, great leaser skills.
I have knowledge within Help desk, customer service and sales. My experience I have gained working with different people has taught me how to deal with different situations and emotions. It also taught me invaluable organizational skills, initiating tasks, working under pressure and effectively communicating with people of diverse backgrounds and self/staff supervision. I am passionate about working and interacting with different people. I am hardworking, Loyal, trustworthy, quick learner and honest. I always intend to strive for better which determines my success.
Pros: Great experienced gained
Cons: working night shift
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Potential growth
Merchants provide the best customer service training The work environment is great, There is room for growth provided as an individual you show interest. At merchants I have learnt how to interact with people how to manage people. I enjoy to share my skill with people working with people that are just employed teaching them what they should know on calls and system usage after training is great fun for me and working with different characters be it with irate customers, cologues that are impatient and rude that's what I love most of my job and working at merchants. MERCHANTS IS ABOUT PEOPLE FIRST AND EXCELENT CUSTOMER SERVICE
Pros: Great opportunity to grow and learn
Cons: Working night shift
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